We're here to help

Coronavirus Resources
& Care Guide

If you’re concerned you might have coronavirus (COVID-19),the CDC recommends you call a healthcare provider before going in-person. See all CDC recommendations

Need Help? We're Here For You

A drawing of a video chat between a doctor and a patient

Schedule a Video Visit

Instantly book a video visit and get access to quality providers from the safety of your home.

If you need immediate medical attention, please call 9-1-1 and let them know you are concerned about coronavirus.
Find a Virtual VisitMore states coming soon. Find a nearby urgent care

Prevention tips

  • A drawing of an ambulance

    Wash your hands

    Use soap and water and wash for at least 20 seconds, especially after using the bathroom, before eating, and after blowing your nose, coughing, or sneezing.

  • A drawing of an ambulance

    Avoid touching your face

    Your eyes, nose and mouth are the easiest way for bacteria to get into your system. Keep your hands by your side to avoid ingesting any harmful bacteria.

  • A drawing of an ambulance

    Practice social distancing

    Keep at least six feet between you and anyone who might be coughing or sneezing.

  • A drawing of an ambulance

    Stock up on disinfectant

    Eliminate any lingering virus by wiping down and spraying any surfaces regularly, especially frequently-touched objects, like your cell phone and keyboard.

Coronavirus Resources

As the number of COVID-19 testing sites continues to expand across the country, one of the most significant barriers to meeting demand is matching existing testing capacity to public need. This is especially important as states begin to reopen and the ability to track potential increases in case...

June is National Safety Month, and we’re also still navigating the coronavirus, which means it’s a great time to double-check that your household has a fully stocked first aid kit. While you’re at it, make sure your first aid kit is easily available and check to see that none of the medication in...

Today, Solv is proud to announce that, in partnership with the City of Seattle, University of Washington Medicine, and U.S. Digital Response, multiple COVID-19 testing locations will launch across the city, with the ability to process up to 2,000 tests per day — at no cost to residents. Powered b...

If you’re like us, you may have noticed that your energy and focus aren’t quite what they used to be. We're all doing less overall but, somehow, feeling more drained than we did in our pre-COVID lives. Being home all the time with kids and pets underfoot, facing increased pressure at work (or, wo...

As everyone collectively figures out how to navigate life during a pandemic, there’s been a lot of discussion about self-care. Everyone, from experts to Instagram influencers, is making a point to remind us all that while we are proactive about avoiding COVID-19, we also need to prioritize our we...

Keeping your family safe, healthy, and active wasn’t exactly a walk in the park before the coronavirus. Busy schedules make it hard to stay active. Energy-draining meetings make cooking dinner feel like climbing Everest. Now, you’re dealing with the effects of a global pandemic on top of everythi...

Just as many stay-at-home orders were set to expire, some states moved to extend them through May. However, others started talking about the possibility of relaxing shelter-in-place guidelines to allow some non-essential businesses, like malls and restaurants, to reopen. Governors across the coun...

Telemedicine adoption over the last decade has been notoriously slow, but with the advent of the COVID-19 epidemic, consumers are rapidly turning to video visits to avoid the risk and stress of going to see a provider in-person. This shift in consumer behavior has driven significant demand for te...

As a parent, you live for the days that your kids come home from school with questions you totally were not prepared to answer. Right? No? As more than half of school-aged children in the U.S. are now learning from home (or waiting for their school districts to figure out a distance learning plan...

Millions of responsible citizens around the country (and the world) are hunkering down at home to do their part to help stop the spread of coronavirus (COVID-19). Schools have shut down, workplaces have implemented work from home policies, and everyone has reluctantly–but dutifully–canceled their...

COVID-19 has disrupted every aspect of society—the health and well being of our communities, our collective levels of anxiety, the rhythms of our personal lives, and of course, the way we work. Every industry is being impacted and in many cases, the only thing that seems clear is that it will loo...

As the world collectively figures out how to deal with the new reality of the coronavirus, it can be hard not to dwell and worry about what the next few months hold. While you watch the numbers of people with COVID-19 climb higher and higher–and are reminded that there are still more people yet t...

For many of us, keeping up with the spread of COVID-19 has started to feel like a full-time job. Feelings of uncertainty are prominent throughout the United States and the world. The reality is that, while most Americans will likely be exposed to COVID-19 at some point (according to the Centers f...

A growing number of Americans have started relying on urgent care centers for convenient, affordable healthcare (so far, there are over 9,616 urgent care clinics in the country, and that number’s still growing). Now, the coronavirus (COVID-19) outbreak is putting urgent care on the front lines of...

As the number of cases of coronavirus climbs, we want you to feel like you have all the information you need to make the best decision for your care. The last thing you want to worry about during an emergency situation is what your insurance will and won’t cover. In many cases around the coronavi...

You know as well as we do that going to the doctor is time-consuming. More likely than not, you’ll wait weeks to get an appointment with your primary care doctor or a specialist. When it’s time for your appointment, you’ll spend an average of 121 minutes on a trip to the doctor—that’s enough time...

This post has been medically reviewed by Rob Rohatsch, MD, Medical Advisor to Solv Health. As many Americans are now working from home and many schools across the country have either closed or gone entirely remote, it’s clear we’re shifting (at least temporarily) to a state of social distancin...

This post has been medically reviewed by Rob Rohatsch, MD, Medical Advisor to Solv Health. Since the first case of coronavirus (COVID-19) was confirmed in the United States at the end of February, there have been several questions around how people who think they might have coronavirus can get...

For expert resources, please refer to: CDC homepage for COVID-19WHO outbreak guidance This post will continue to be updated on a regular basis as more information is available. Last December, the virus that’s now known as coronavirus (COVID-19) made the jump from animal to human for the fi...

Coronavirus FAQs

What is coronavirus?

Coronavirus or COVID-19 is the newest virus in a family of “coronaviruses”where are known for causing respiratory infection. This strain is thenewest type of coronavirus with the ability to infect people. Historically,most of these viruses only infect animals like cows, camels, and bats. Asfar as scientists know, COVID-19 is the seventh type of coronavirus thathas evolved to infect humans. Two others are severe acute respiratorysyndrome (SARS-CoV) and xMiddle East respiratory syndrome (MERS-CoV).

When the new coronavirus first started infecting people, researcherstemporarily named it 2019-nCoV, which stands for “2019 novel coronavirus.”To avoid unofficial names that could be stigmatizing or inaccurate, the WHOannounced on February 2, 2020, that the virus would now be called COVID-19,which stands for “Coronavirus Disease 19.”

What are the symptoms of coronavirus?

Symptoms of coronavirus can show up anywhere between 2 and 14 days afterexposure. According to the CDC , coronavirus symptoms include: fever, cough, shortness of breath.

More severe cases of coronavirus (COVID-19) have been linked to pneumonia,breathing difficulties, kidney failure, or even death. On the other hand,some people that are infected may not experience any symptoms at all. Olderpeople and those with pre-existing medical conditions (like heart diseaseor diabetes) may have a higher risk of developing severe complications from coronavirus (COVID-19).

How can I protect myself from getting coronavirus?

There are several small but very important steps you can take to minimizeyour chances of contracting coronavirus.

  • Wash your hands: You can never wash your hands enough. Use soap andwater and wash for at least 20 seconds, especially after using thebathroom, before eating, and after blowing your nose, coughing, orsneezing.

  • Stock up on disinfectant: Bacteria can be tricky and can survive onsurfaces for quite some time. Make sure you're eliminating anylingering virus by wiping down and spraying any surfaces regularly,especially frequently-touched objects, such as your cell phone andcomputer keyboard.

  • Avoid touching your face: Your eyes, nose and mouth are the easiestway for bacteria to get into your system. Keep your hands by yourside to avoid accidentally ingesting any harmful bacteria.

  • Keep your distance: Keep at least three six between you and anyonewho might be coughing or sneezing. This can help prevent anybacteria from making its way over to you.

What should I do if I have symptoms of coronavirus?

If you believe you’re showing symptoms of coronavirus (cough, fever,shortness of breath) you want to make sure you stay at home and isolateyourself from others except in the instance that you need to seek medicalcare.

If you decide you need to see a doctor make sure to call ahead of your visit and tell them you have or may have COVID-19. This precaution can help theoffice protect themselves and other patients from potential transmission.Another alternative to in-person care that allows you to practice socialdistancing is to have a virtual visit with your provider. While providerscan’t test you for coronavirus virtually they can evaluate whether or notyou need to be tested and then direct you to the appropriate next stepsbased on their evaluation while minimizing transmission of coronavirus.

Where and how can I get evaluated for coronavirus testing?

Availability of tests for coronavirus can vary on a state by state basis.To learn how your state department of public health is responding tocoronavirus (COVID-19), please refer to your local or state health departmentwebsite for more details on testing in your area.

Currently testing for coronavirus is available by prescription only, sowhen in doubt call your doctor or schedule a virtual visit to speak with aprovider and determine if you need to be evaluated for coronavirus.

What should I do if I test positive for coronavirus?

If you have tested positive for coronavirus it’s important to stay at homewith the exception of seeking any needed medical care and isolatingyourself from others while at home. This means minimizing any contactbetween you and others in your home–including pets. Ideally you are able toisolate yourself in a room and avoid any shared spaces, but if this is notpossible then it’s important to routinely disinfectant any shared surfacessuch as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones,keyboards, tablets, and bedside tables per the CDC’s guidelines, will bestposition you to reduce any transmission. And of course, washing your handsfrequently is the gold standard when trying to prevent infecting thosearound you.

Can I get evaluated for coronavirus testing at urgent care?

Testing availability at urgent care clinics is currently limited but manyurgent cares are planning to increase their testing over the coming weeksand months. If you are considering going to urgent care and areexperiencing COVID-19 symptoms or may have been exposed to COVID-19, pleasecall ahead of your visit or schedule a virtual visit and been seen from thesafety of your own home.

Are there any alternatives to in-person care?

If you’re concerned about going in-person to see your provider due topossible transmission risks, the CDC has made recommendations for providersto consider telemedicine options as one potential alternative to in-personvisits.

Unfortunately the test for coronavirus (COVID-19) cannot be administeredvirtually since it does typically involve a swab or blood sample. However,telemedicine can be a great first step if you are showing symptoms ofcoronavirus (COVID-19) as it enables you to be evaluated by a providerwhile also helping to lower your risk of transmission to others.

Is there a cure or vaccine for coronavirus?

As of right now, there is no specific medicine or vaccine for the virus.Until a treatment passes clinical trials, support for people with confirmedcases of COVID-19 will focus on managing their symptoms.

In the meantime, researchers are working on developing a vaccine. There are at least 30 companies and academic institutions are trying todevelop a vaccine. On March 3, Anthony Fauci, the Director of the NationalInstitute of Allergy and Infectious Diseases commented in Washington, DCthat, “It will take at least a year and a half to have a vaccine we canuse.” It may not be ready for another 18 months, but the Director-Generalof the WHO is confident that they have the tools to contain the virus in the meantime. On March 16, 2020 the first clinical trial in the US for a vaccine began with 45 healthy adults volunteering to be inoculated.

How much does coronavirus testing cost?

On March 18, 2020, President Trump signed a Coronavirus Relief Package into legislation that makes testing for coronavirus free for all Americans.

Will my insurance cover coronavirus treatment?

While the Coronavirus Relief Package passed on March 18, 2020 has waivedthe cost of testing for coronavirus, this does not cover the cost ofassociated treatment for individuals who test positive for coronavirus.Your health insurance should cover all related medical expenses like theywould if you had the flu. However, every insurance policy is different, andsome may not cover treatments or illnesses that happen outside of the U.S.

America’s Health Insurance Plans has outlined how various health insuranceproviders across the US are working to help prevent the spread of thecoronavirus by lowering the barriers to access testing from everything towaiving copays for diagnostic testing to completely covering any out ofpocket costs for coronavirus testing. To view what your specific healthinsurance provider is doing check out the full list here.

What is social distancing?

Keeping your (literal) distance from others in your community is one of themost effective ways to reduce overall transmission of coronavirus acrossthe population. Whether that be the person next to you at the gym, yourco-worker or even the person you walked past on the sidewalk en route tothe grocery, maintaining a separation of at least six feet from anyonearound you is your first step in preventing further transmission.

When do I need to practice isolation?

Isolation happens when an individual receives a positive diagnosis ofcoronavirus (COVID-19). This could mean isolation at home or in thehospital depending on the severity of the case. In cases of isolation, anyindividuals interacting with the patient will also need to take additional precautions to avoid contracting coronavirus.

If I feel healthy do I still need to practice social distancing?

Social distancing is the best tool at our disposal to protect the broaderpublic health. While your individual risk might be low, it’s important tothink about how those small actions of social distancing can benefit thepopulation. For example, 80% of the people who contract coronavirus have mild symptoms, however if one of those individuals passes it on to a more at-riskindividual it has the potential to lead to a much worse infection. And thatone infection can lead to a trickle down effect–if some of those infectedindividuals end up in the hospital it means it’s harder for other sickpopulations (newborns, cancer patients, etc.) to get adequate care.

Moral of the story–practicing social distancing is for the greater good,even if it doesn’t impact you directly.