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pm-pediatrics-cobble-hill

PM Pediatrics, Cobble Hill

PM Pediatrics

4.83(53 reviews)
240 Atlantic Ave, Cobble Hill, NY 11201240 Atlantic Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun12:00 pm - 11:59 pm
Book online

Recent patient review

Highly recommend this urgent care. The excellent care and friendly staff makes the visit go smoothly and stress free. Knowing that the doctors treats your child as if they were they’re own.
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in New York

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COVID Testing & Rapid Testing
in New York

Get access to COVID testing in New York with Solv. Find and book same day appointments at participating testing sites across the state. To make it even easier, download the Solv app today.

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pm-pediatrics-cobble-hill

PM Pediatrics, Cobble Hill

PM Pediatrics

4.83(53 reviews)
240 Atlantic Ave, Cobble Hill, NY 11201240 Atlantic Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun12:00 pm - 11:59 pm
Book online

Recent patient review

Highly recommend this urgent care. The excellent care and friendly staff makes the visit go smoothly and stress free. Knowing that the doctors treats your child as if they were they’re own.
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
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Video Visits
4.8
113

Care so fast, you'll still be in your PJs

$79* per visit (only $49 for Solv Plus members)

Recent 5-star patient review

I was seen quickly, without being in a waiting room for hours! Friendly and thorough, an amazing patient experience!

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generational-health

Generational Health

Generational Health

28.0(5 reviews)
968 Rogers Ave, Brooklyn, NY 11226968 Rogers Ave
OpenTue 5:30 pm - 8:45 pm
  • Mon 5:30 pm - 8:45 pm
  • Tue 5:30 pm - 8:45 pm
  • Wed 5:30 pm - 8:45 pm
  • Thu 5:30 pm - 8:45 pm
  • Fri10:00 am - 6:00 pm
  • SatClosed
  • SunClosed
Book online
PCR Test
Results in 1-3 days
Antigen Test
Results in 1-3 days
pm-pediatrics-midwood

PM Pediatrics, Midwood

PM Pediatrics

4.76(58 reviews)
1273 Coney Island Ave, Midwood, NY 112301273 Coney Island Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-bensonhurst

PM Pediatrics, Bensonhurst

PM Pediatrics

4.92(73 reviews)
1823 86th St, Bensonhurst, NY 112141823 86th St
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

Great staff. Very helpful and courteous.
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-forest-hills

PM Pediatrics, Forest Hills

PM Pediatrics

4.7(147 reviews)
70-20 Austin St, Forest Hills, NY 1137570-20 Austin St
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 11:59 pm
Book online

Recent patient review

Walk-in COVID-19 test.. quick, friendly, helpful
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-clifton

PM Pediatrics, Clifton

PM Pediatrics

4.76(2.2k reviews)
780 NJ-3, Clifton, NJ 07012780 NJ-3
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

I am a long-time patron of PM pediatrics and have never experienced four hour wait times before. The staff attempted to keep folks at bay, but it was clear that the number of folks being tested for Covid was interfering with actual sick patients like my daughter. I will wait to return when your org has a better handle on managing testing and actual patients.
PCR Test
Time to results unknown
pm-pediatrics-staten-island

PM Pediatrics, Staten Island

PM Pediatrics

4.67(95 reviews)
2407 Richmond Ave, Staten Island, NY 103142407 Richmond Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 11:59 pm
Book online

Recent patient review

Wonderful. They took care of my son understood my concerns.
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-bayside

PM Pediatrics, Bayside

PM Pediatrics

4.73(132 reviews)
212-45 26th Ave, Bayside, NY 11360212-45 26th Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 11:59 pm
Book online

Recent patient review

Treated great. Staff was great overall experience was excellent
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-riverdale

PM Pediatrics, Riverdale

PM Pediatrics

4.88(78 reviews)
5740 Broadway, Bronx, NY 104635740 Broadway
OpenTue 10:00 am - 10:00 pm
  • Mon10:00 am - 10:00 pm
  • Tue10:00 am - 10:00 pm
  • Wed10:00 am - 10:00 pm
  • Thu10:00 am - 10:00 pm
  • Fri10:00 am - 10:00 pm
  • Sat10:00 am - 10:00 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

We love every part of PM Pediatrics. Love the Doctors, quick access to X-rays and of course the interaction with the kids. PM pediatrics offers world class care without the wait or hassle of an emergency room. Kids are the priority. My only complaint is the check in. Computer systems will create multiple profiles for your kids. Very frustrating when billing gets crossed, children get confused and you have start fresh each visit.
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-bellerose

PM Pediatrics, Bellerose

PM Pediatrics

4.92(158 reviews)
253-11 Hillside Avenue, Bellerose, NY 11426253-11 Hillside Avenue
OpenTue 10:00 am - 10:00 pm
  • Mon10:00 am - 10:00 pm
  • Tue10:00 am - 10:00 pm
  • Wed10:00 am - 10:00 pm
  • Thu10:00 am - 10:00 pm
  • Fri10:00 am - 10:00 pm
  • Sat10:00 am - 10:00 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

I made a appt and there was no one waiting. Registration was fast, staff/dr was pleasant and knowledgeable. Great experience.
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-paramus

PM Pediatrics, Paramus

PM Pediatrics

4.77(2k reviews)
160n NJ-17, Paramus, NJ 07652160n NJ-17
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

First time here and very happy overall. This is a wonderful place to bring your little one after normal ped business hours and/or to avoid an ER trip, if possible!!’
PCR Test
Time to results unknown
pm-pediatrics-springfield-nj

PM Pediatrics, Springfield, NJ

PM Pediatrics

4.79(2.4k reviews)
355 US-22, Springfield, NJ 07081355 US-22
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

Pretty good personal, as well as the staff.. Quick to give results..
PCR Test
Time to results unknown
pm-pediatrics-manhasset

PM Pediatrics, Manhasset

PM Pediatrics

4.49(70 reviews)
1453 Northern Blvd, Manhasset, NY 110301453 Northern Blvd
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

Very nice nurse and dr
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-livingston

PM Pediatrics, Livingston

PM Pediatrics

4.66(1.3k reviews)
571 W Mt Pleasant Ave, Livingston, NJ 07039571 W Mt Pleasant Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun12:00 pm - 11:59 pm
Book online

Recent patient review

The doctor was amazing. I am very happy with the quality of care.
PCR Test
Time to results unknown
pm-pediatrics-rockville-center

PM Pediatrics, Rockville Center

PM Pediatrics

4.86(154 reviews)
350 Sunrise Hwy, Rockville Centre, NY 11570350 Sunrise Hwy
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 11:59 pm
Book online

Recent patient review

Always pleased with this facility. My only complaint with their check- in process is that once you check in, the time frame that they provide is not accurate. They should inform patients to either just stay/wait outside or provide a more accurate time to come in.
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-yonkers

PM Pediatrics, Yonkers

PM Pediatrics

4.88(248 reviews)
2290 Central Park Ave, Yonkers, NY 107102290 Central Park Ave
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 11:59 pm
Book online

Recent patient review

Very welcoming from the front to the medical staff in the back. I have been taking my son there since he was 3 he's 8 now always the best and understanding.
PCR Test
Time to results unknown
Antigen Test
Rapid
Results in same day
pm-pediatrics-carle-place

PM Pediatrics, Carle Place

PM Pediatrics

4.78(153 reviews)
181 Old Country Rd, Carle Place, NY 11514181 Old Country Rd
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 11:59 pm
Book online

Recent patient review

I would love to share with you the amazing experience we had tonight at the Carle Place location! My son fell and tore his knee apart, he needed 19 stitches! The PA on staff tonight was Elizabeth Cortez!! She was AMAZING!!! She was super friendly and very patient with my son! She explained in detail what she needed to do! Our nurse was Jillian Mayer she was also AMAZING!! I cannot thank their two wonderful woman for everything they did for my sons tonight!!!
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-mamaroneck

PM Pediatrics, Mamaroneck

PM Pediatrics

4.81(183 reviews)
620 E Boston Post Rd, Mamaroneck, NY 10543620 E Boston Post Rd
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat10:00 am - 10:00 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

Great. But I’m still waiting for my covid results and it’s been almost 2 days
PCR Test
Time to results unknown
Antigen Test
Rapid
Time to results unknown
pm-pediatrics-holmdel

PM Pediatrics, Holmdel

PM Pediatrics

4.83(1.9k reviews)
2107 NJ-35, Holmdel, NJ 077332107 NJ-35
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun12:00 pm - 11:59 pm
Book online

Recent patient review

Good experience, nothing more to say.
PCR Test
Time to results unknown
pm-pediatrics-pompton-plains

PM Pediatrics, Pompton Plains

PM Pediatrics

4.81(1.4k reviews)
560 NJ-23, Pequannock Township, NJ 07444560 NJ-23
OpenTue 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun10:00 am - 10:00 pm
Book online

Recent patient review

Great staff. Everyone was friendly and helpful. Hardly waited to be seen.
PCR Test
Time to results unknown
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Latest COVID Testing updates

Jun 15, 2022
COVID vaccines for kids under 5 move closer to FDA authorization after committee backs shots. The FDA’s committee of independent vaccine experts voted unanimously to recommend Moderna and Pfizer’s shots for use in infants through toddlers. The FDA will likely accept the recommendation and authorize the shots this week.(CNBC)
Jun 15, 2022
BA.4 and BA.5 — "sister variants" of the original omicron strain — are gaining prevalence in the U.S. and now account for about 1 in 5 confirmed COVID-19 cases nationwide, CDC data shows. (Becker's)

COVID Testing FAQs

  • How much does COVID testing cost?

    COVID testing can be free in many circumstances. As part of their response to the epidemic, many New York health departments continue to provide free testing to community citizens. In some situations, commercially insured patients, as well as those on Medicare or Medicaid, may be able to get testing for free or for a small office visit fee. COVID tests can cost anything from $50 to $150 each test for cash-paying individuals or those who require speedy answers in under an hour. It's best to call your doctor before getting tested so you can get a better idea of how much the test will cost.

  • Where can I get free COVID testing?

    The Families First Coronavirus Response Act, which covers testing for people without health insurance, makes COVID testing free nationwide. Check with your local New York health department for details since they are usually an excellent source of free COVID tests, or can at least lead you in the proper way. You can also ask your health care practitioner for a recommendation for a free COVID test location.

  • Where can I get COVID testing in New York?

    COVID testing is available at many outlets near New York including urgent care centers, retail clinics, primary care offices, health departments, and more. Different venues will have different types of tests available, many at different price points. Some testing sites are allowing walk-in patients, however, many are still requiring some degree of advance booking to control patient volume.

  • Where can I get a rapid COVID test in New York?

    Rapid testing—both PCR (molecular) and antigen tests—is offered through many New York-area urgent care centers and physician offices, usually at an additional cost ranging from $50 up to $150 per test. Usually this will allow you to get results back in under an hour, and require advanced booking through the provider. However, if you can wait 24 hours for your results, many labs are turning around send-out lab tests in that time frame, which could save you some money.

  • How to make an appointment for COVID testing in New York?

    Same-day and next day appointments for COVID testing in New York are bookable directly through Solv. Simply browse the list of healthcare providers conducting COVID tests above, find one with a “Book Online” button, and book a time that aligns with your schedule stating “COVID-19 Test” as your reason for visit.

  • Can I get tested for antibodies if I am sick with COVID-19?

    An antibody test for COVID-19 might inform you if you previously had a coronavirus infection. Because it can take between 1–3 weeks after an infection for your body to develop these antibodies, an antibody test during an active infection would not be successful. To see if you are currently infected, you need a viral test.

  • Do I need a COVID test if I have been vaccinated?

    Even if you have been fully vaccinated, scientists feel you should be checked if you have been exposed to someone who has COVID-19, especially if you are suffering cold or flu symptoms that are usually associated with the coronavirus.

  • How long does COVID testing take?

    A COVID test is quick. A nasal swab is used for the majority of tests, and it takes less than a minute to swab both nostrils. This means you might be in and out of the testing center in as little as 10-15 minutes, depending on where you obtain your COVID test. Testing sites may be busier than usual during popular seasons, especially around holidays, and wait times may be higher.

  • How long does it take to get COVID test results?

    Most labs are sending out COVID test results via molecular (PCR) within 24-48 hours of the test. Some sites take longer, so call and ask if the reason for the test is proof for travel. Rapid tests are processed on-site and can provide findings in less than an hour, sometimes as quickly as 15 minutes.

  • Do COVID tests detect the Delta variant and Omicron variant?

    Regular COVID tests are able to detect both the Delta variant and Omicron variant in that they can determine whether or not you have the coronavirus. However, they can't tell which variation is involved. That would necessitate genomic sequencing, which is a different process from regular virus testing that not all labs can undertake. Sequencing is uncommon and can cost up to $100 per test. Since the treatment is the same for any variant, it is not clinically useful to an individual patient to know whether the infection was caused by a variant or not.

Recent COVID Testing Reviews (20)

I cannot express how grateful I am to have this ProHealth facility nearby. Even in these crazy times, the facility was, as always, clean, dependable and filled w caring employees. I had called my primary for an appointment, thinking I had a severe sinus infection. Understandably, as some of my symptoms overlapped w COViD 19 symptoms (severe headache, dizziness, nausea), she asked me to go to a (different) urgent care instead. I knew better, and went to Pro-Health immediately. While I had the option to make an appointment online, they were running 3 days out, so I tried my luck, and walked in. I knew I could count on their safety protocols. I was the only person in the large waiting room. There was a receptionist on the phone when I arrived, it wasn’t 5 seconds later that a second appeared, took my info (I wanted a rapid COVID 19 test first, in case). He apologetically explained that he would call me on my cell when it was time to come in. I laughed: under the circumstances, I expected to wait upwards of 3 hours! They texted me a link, and I filled out paperwork in the car, then rec’d a link letting me watch my exact place in line, in real time. Clearly, they have some staff dealing w walk-ins, and others with those w appts. I was called in less than 50 mins later! This was my first COVID test, and we’ve all heard stories about that nasal/“brain” swab! This technician was thorough, but gentle. No sudden poke, but gentle twisting in both nostrils, sure to get at different parts of each nostril. I was asked to wait in the room for results, which came back (negative🤗) in less than a half hour. The Dr who came in to follow up about my sinus infection was professional and personable. As I’d had no fever, and was already taking Flonase, he started me on a 6 day course of steroids. 2 1/2 days in, and I already see an improvement!! I have used Pro-Health for years, whenever I was unable to see my primary. I have never once been disappointed. How they can handle the amount of people they are, while keeping patients apart, is nothing short of amazing!

- Verified patient on 1/16

This care facility is a little gem. I made my appointment, checked in online and showed up at my scheduled time and there was virtually no wait. Admittedly, reception was a little dry, but I tossed it up to the strain of our current time. They all must be terribly exhausted. I remained cheerful and eventually they warmed up. The person who brought me back to the private room was also a bit cold, but again, was sure it was more about fatigue and their grueling response to COVID. The nurse practitioner however, was wonderful, made me feel very comfortable, answered all my questions, took the necessary COVID tests and offered to call me with the results so I wouldn't have to wait. I really appreciated that. She called fifteen minutes later and I was done. I will definitely be back as I prefer to schedule an appointment and not walk in and wait when I can't get to my primary care physician. Under normal circumstances, I would give them a four as the environment wasn't warm and welcoming however, I give them a five because despite the horrors of COVID and the risk they take everyday for many thankless guests, the fact that they can crack a smile at all is truly remarkable. I am grateful for the service they provided me and grateful for what they are doing for the world. Thank you ProHealth and best wishes to you all. You are absolute heroes.

- Verified patient on 12/17

I had a rapid COVID test which overall was a good experience. What was a little puzzling to me was the difference between my nephew’s experience and mine. We both had our video chat on Sunday 8/23, my nephew was given the option to get tested that day (Sunday) which he did at the Poughkeepsie location. I was told testing was only M-F 9-3, so I got tested Monday ( I would have rather tested on Sunday and been able to go to work Monday like my nephew did). When I called back on Sunday to try to get tested that day, the two different people I talked to told me testing wasn’t available on Sunday even tho my nephew was just tested? On Sunday my nephew was given a complete print out of the test results. On Monday I was just given a copy of the order with “negative” hand written, which my employer would not accept, when I called back Monday to try to get the printed report, I was told it was not in the computer yet and wouldn’t be until later that night? The person I talked to was very helpful and called me back at 8pm to tell me it had just been faxed to my employer. My experience was good, but wondering why my nephew’s experience was so much more efficient?

- Verified patient on 8/26

Me and my family have been to Urgent Care many times for Covid testing but this was the first at this location. While your PA was extremely nice and caring, I can’t say the same of your front desk receptionist. We arrived on the day before Christmas eve without appointments because the phone recording clearly says that one was not necessary. She was totally unprofessional and rude, abrupt and out of line. My daughter was then able to schedule us for Christmas Day, but, again, the receptionist at the desk was unpleasant and abrupt in her demeanor. These are extremely difficult circumstances and every one is trying to cope to their abilities but a little compassion and understanding is certainly not much to ask from a health care agency. This is not the type of job someone should have if he/she doesn’t like dealing with the public, no matter the situation. Or, perhaps they should seek other employment that keeps them in a room with no social interaction. Urgent Care really needs to address how their receptionist staffing handles such matters if they’re going to see me in the future.

- Verified patient on 12/27

Although I only did the drive up, I felt it was organized and safe. I liked the contactless check in and my wait time wasn’t bad. I made an appt for regular test 2 wks ago but was called to tell me they couldn’t honor appts but I could drive up for test. She never said the drive up was only for rapid test! I clearly said I did not want the rapid one when I made the original appointment so she knew. She just said I would need to do drive up. I waited about 45 min before they opened and about 15 min once they began testing. I did the check in on my phone. My only complaint was that I did not check for the rapid Covid test and thought I was getting the regular one. When my results were called in that night, I realized that I was given the rapid one which I heard is not as effective. Why ask me to check which test I wanted if you’re given only the rapid test?

- Verified patient on 12/11

The person (not sure if it was an MA or RN) who took my sons weight, the pulse ox, temp and completed nasal swab for Covid testing could have had a bit better bed side manner. He did not advise me or my son what he was going to do before he did it. Basically came up from behind him grabbed his finger and put the pulse ox on. He did the same w the Covid test. It seemed a bit aggressive snd just very robotic. Mind you my son is 2. I realize his age and communication skills. but at least let me know. Or maybe engage w him for a second before basically sneaking up from behind and sticking a cotton swab up his nose? I guess I expected a little more compassion from a pediatric facility. This would not happen to an adult when being seen in a medical facility. It should not happen to children either. The MD we saw was very kind and had much better bedside manner.

- Verified patient on 3/9

Needed a covid test for my husband and myself to get into our oncology office for treatment after a possible exposure. Made appointment ahead of time for day 15. Our virtual visit was a phone call only because the video wasnt working and it turned out fine - went over everything with Matt at Mahopac. He then instructed us to proceed to the building with instructions upon arrival. We waited about 20 minutes to be swabbed. There were others ahead of us but everyone appeared to be cared for in a timely matter. We waited for the rapid result and the negative results were brought out to us after a 20 minute wait. Our swabs were sent out also because the oncologist needed documentation from the send out result. Less than 48 hours later I was called with a negative send out result. Also we had received an information packet at the time of the test that was very helpful. Overall an excellent and safe experience - Thank You !

- Verified patient on 12/12

We had such a great experience here tonight. It was almost closing time, and my daughter was a walk-in. We did not need an office visit, only the PCR test. I panicked a bit when I saw that we were the 16th ones in line, considering she's young and it was almost 9:00 p.m. . However, within 5 minutes, I received a text from Christine, stating that she found our script and chart, and we should be good to get our swab in the triage room or covid test parking spots. Everything moved along seamlessly after that, and the longest portion of the wait was just to give our address and insurance information. Despite how many visibly sick children were in the waiting room, and how impatient some of them were getting, the staff remained friendly and helpful the entire time. I am so grateful for their help, especially knowing how burnt out they must be at this point. We didn't feel an ounce of that ❤️. Thank you all!!

- Verified patient on 11/10

The reason for our visit to get a covid test for my daughter. We had an advance appointment, but the wait time was still over an hour. The check in process was confusing, you have to wait outside until you are called into the building. I would have been ok with waiting outside, however the staff asked us to wait in the small vestibule between the front door and outside door. I was uncomfortable since 4 people were in this space with no social distancing markers. I could not see our actual place in line through the application (I would like to have monitored my spot this way & stayed outside or been permitted to proceed to the waiting room which was very clean and spacious), when I asked why the staff said we were about to be called (we still waited for a lengthy time after that). The actual test was fast, the exam room clean, & nice bedside manner. I would return but insist on waiting outside.

- Verified patient on 1/11

The experience with my care visit was excellent. There is a big problem with making with the website that notes in several places that you can walk in for a covid testing. I was turned away after I drove to the west Islip office. While I was still in the parking lot I saw a online appointment available at the Amityville office at 3:15 and wrote reason for Covid testing it was confirmed and I called the number if I had a recent exposure. I was then told they did not test after 3:15. I also attempted to schedule a 6:15 appointment at the West Islip office that was no longer available after I spent the time of entering all the information. I drove home and continued to look any new availability and was able to get a 7:45 appointment. I’m a Nurse Practitioner and understand the challenges during the Covid pandemic but the website should document No Walk Ins for Covid testing on all of it pages.

- Verified patient on 11/27

I went to Pro Health in Little neck Queens. I have been there before with no problem. However, on 11/25/20 my boyfriend and I waited in total 7 hours for a covid test. Three hours to register ( no online appts) and 3-1/2 hrs to be called back. The Office Manager and Assistant are extremely brave to work and take all these walk in’s last minute before thanksgiving. The office Manager was so calm and personable while explaining delays to everybody. In addition the nurses and doctor were very nice and explained everything to us during testing. We took a rapid test and pcr test. Fantastic job to the employees as I think they were under staffed they day only and very professional in handling all these ppl and having to accommodate this overwhelming in flux of people. These are trying times we all are facing so I think the wait for us was wayyy too long but not their fault.

- Verified patient on 11/26

I had driven up to the Howard Beach location and saw a line wrapped around the facility due to Covid testing but I was having an allergic reaction (never have I had an allergic reaction happened before) and I called the facility the receptionist told me not to worry to come straight into the facility no need to wait. By the time I got to the counter all of a sudden I could no longer breath and your staff sprung into action immediately. Within seconds I was being administrated an Epi Pen I am very thankful for the staff. They were calm the whole time and extremely attentive. I am truly thankful for their assistance I was transferred to an Ambulance and I was able to be discharged later in the evening to my family. Their professionalism was superb and I am thankful to be at the right place at the right time. A million thank you.

- Verified patient on 12/30

The 2 girls that came into the exam room were carrying on a private convo. The one with the long black hair asked me a question but then cut me off during my response. Neither of them shut the door to my exam room. The girl with the long black hair was discussing what was going on in the hallway. I was able to see people walk by me while I was in there. I was there for a covid test rapid/pcr. The girl was so unnecessary rough. There was no need to stick the Qtip as far as she did and as rough as she did. I literally pulled away! I have had so many and I know it’s not done that way. These girls were like the Tasmanian devil, the way they were in and out of the room. No eye contact! Private conversations! No Professionalism! No privacy!

- Verified patient on 3/14

I showed up as a walk in to get a Covid rapid test; the waiting room was clean and the receptionists were extremely decent, patient and kind! They signed me in and I then had an hour to do errands and I was texted to return and was seen shortly upon arrival ; the nurse was very gentle the Covid test was tolerable ( not nearly as unpleasant as I thought it might be!) my Covid test was negative; results came immediately and followed with an excellent follow up visit with nurse practitioner! I have only one other urgent care location to compare this with which was stuffy and unproductive; 3 staff were sitting around talking and there was little effort to meet my needs! While each visit I have made to This urgent care location has been Extrenely efficient and productive and positive!

- Verified patient on 12/10

The woman with long blond braids at the door of the Ridge Hill entrance (greeter) was really rude. Asked me to leave the building because I told her I felt claustrophobic waiting in the room for Covid testing but instead, she allowed a woman and her daughter to drink their iced coffees while they had a conversation with her without their masks as I watched from the outside glass door. I missed my scheduled appointment because of this greeter and had to wait to be called last because she did not inform them in urgent care that she kicked me out of the lobby. I could understand of it was the same protocols for everyone but it is not since she was so friendly with the two females that were having a conversation with her without any face coverings and drinking coffee.

- Verified patient on 1/9

I had an urgent care issue and I attended Westmed on Westchester Ave. I had an amazing experience there from the receptionist right through to the doctors. Nurse Susan was so nice and professional, the big baby that I am, I was so scared to take my fifth Covid test! She did a swab that was so quick and painless, I didn't have time to cry!! NP Louise was very cordial & took time out to listen to my woes. Dr. Esteban is a fine clinician with extraordinary knowledge ordering a CT and all the necessary tests that would be done at an ER Hospital. I felt in very good hands here, the facility is very clean and they take all the necessary precautions with Covid. I highly recommend this facility and would definitely return for any medical emergency.

- Verified patient on 11/23

I was greeted by Brittany. Let me tell you, I went from being nervous to very calm. She was very hygiene diligent, which is so important, so sweet and very caring. She helped me with everything I needed. The Medical assistant was also very nice, sweet and very gentle. The Doctor was nice I wish he would’ve gave me a quick exam. My ears, throat, and lymph nodes in my head and neck should have been checked being that I am not feeling well, and just to rule anything else out. I guess since Covid testing is what I requested that was probably the reason. However not that big of a deal. I will utilize this place in the future. Big thank you to Brittany every office should have a front desk staff like her.

- Verified patient on 7/12

The staff were wonderful and we should all thank them for even being there! A special thanks to Dan the clinical director. Nothing but kindness and compassion even as he was multitasking and believe me it was crowded. The care was great and I felt I got individual attention, energy at the end of the night. I witnessed how well they cleaned everything after each patient!! I rated the wait time as a 3 but this should not be a reflection in the site or the staff. They did everything in their power to keep it as short as possible. They even arrived early to hand out rerun times to walk-in patients who wanted COVID testing. Had they not done this we could have been there for hours waiting our turn!! Thank you to everyone!

- Verified patient on 1/4

I walked in and the girl at the desk greeted me right away and was really nice and polite. She went over my information with me and told me they would call me right in. No one else was in the waiting room and in just a couple of minutes, I was called in. I had someone named Bee who did my covid test and she was great! She calmed my nerves and had me laughing which was needed because I was a wreck. The doctor followed up with some information and I was all good to go. I was in and out in less than 10 minutes and felt like I was cared for and got what I needed. I will definitely be recommending this place to others!

- Verified patient on 4/11

My husband and I needed to have a rapid Covid test. We went to the ProHealth Urgent Care in Howard Beach on a recommendation from our daughter, who had recently been there for a test herself. We arrived without an appointment registered and checked in inside the reception area. We were asked to wait in our car until they called us to come in. We waited about 10-15 minutes then were called inside. Someone came in right away and took our vitals then swabbed is for the test. We were asked to wait in the exam room for 10 minutes to receive our printed results. The whole process took no more than 30 minutes and the staff were pleasant and friendly. I would recommend this facility.

- Verified patient on 3/30

About COVID Testing

Types of COVID Tests

There are two types of coronavirus tests (COVID-19 tests) available, those that can test for a current infection (viral test) and those that can test for a past infection (antibody test).

Viral COVID testing can be done in a few different ways, the most common being nose swabs, but saliva tests are becoming more popular. Some tests are processed out on-site and can provide results in as little as 30 minutes. These are called rapid COVID tests. The majority of tests, on the other hand, are collected at the clinic on-site and then submitted to off-site labs for processing. Results can take up to 2-3 days to arrive. 

Antibody testing looks for a past infection and may not reveal if you have an active COVID-19 infection because antibodies can take up to three weeks to form in your body. The presence of COVID antibodies may help to prevent you from becoming infected with the same virus again; but, because the clinical understanding of COVID-19 is still developing, it's unclear how long that protection will continue.

Who should get tested for current infection

The CDC currently defines four instances where COVID testing is recommended:

  1. If you are experiencing symptoms of COVID-19 including fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea.
  2. If you have been in close contact with someone with confirmed COVID-19. Close contact is defined as within 6 feet for a total of 15 minutes or more over a 24-hour period. If you have been vaccinated, or tested positive in the past 3 months and not experiencing symptoms, you do not need to be tested.
  3. If you are unvaccinated and participated in high-risk activities where distancing is not an option. This could include travel, large social or mass gatherings, crowded indoor settings, etc.
  4. If you have been referred to get a COVID test by your healthcare provider or local health department. 

How is testing done for COVID-19?

Most COVID tests are collected by a nasal swab. A member of the medical team puts a swab inside your nose for a few seconds on each side to collect the sample. After that, the samples are packaged according to CDC guidelines and tested on-site or transported to a facility for testing. The lab will test samples for the presence of the coronavirus (SARS-CoV-2), which causes COVID infection and either your care provider or the lab will notify you with the results as soon as they are available.

Molecular vs Antigen Tests

Viral COVID tests are available as molecular and antigen tests. The molecular test, also known as a polymerase chain reaction (PCR) test, usually delivers results within a few days since most of these tests are sent to offsite labs for analysis. The average turnaround time for PCR test results is 48 hours, but in some instances may be significantly longer due to backlogs related to insufficient lab volume and capacity. Antigen tests are also known as rapid tests and have an average turnaround time of between 15 to 30 minutes.

Both PCR and rapid COVID tests can be used to test people exhibiting symptoms of COVID-19, those who were close contacts to COVID-19, and those without COVID-19 symptoms who live or work in a high-risk setting (such as a nursing facility); or those individuals who are identified as part of outbreak detection and response. The rapid COVID test is also recommended for the screening of residents or healthcare workers at skilled nursing facilities along with a PCR confirmation, and for repeat screening for the early detection and prevention of outbreaks in congregate settings (such as schools, workplaces, and prisons).

COVID testing is available for free under the Families First Coronavirus Response Act, which includes testing for those without health insurance. To reduce the risk of facing extra costs related to COVID testing, ask your primary care doctor to recommend a free COVID test site, and confirm there are no charges or fees for the test that are not covered by your insurance plan. Additionally, avoid getting a COVID test at a hospital or free-standing emergency room, as these facilities may charge fees for COVID testing and related services.

Rob Rohatsch
Medically reviewed by Dr. Rob Rohatsch, MD

Updated on Jun 25, 22

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