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4.8(2.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

3024 Gallatin Pike, Nashville, TN 372163024 Gallatin Pike
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-nashville
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Recent patient review

Quick and caring. Glad to have a place where I can go when sick and receive care and thorough help.
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COVID Testing & Rapid Testing
in Tennessee

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4.8(2.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

3024 Gallatin Pike, Nashville, TN 372163024 Gallatin Pike
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-nashville
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Recent patient review

Quick and caring. Glad to have a place where I can go when sick and receive care and thorough help.
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PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.66(1.6k reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

30 Burton Hills Blvd, Nashville, TN 3721530 Burton Hills Blvd
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
telemedicine-tennessee-virtual-visit-telemedicine-tn
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Recent patient review

Thank you for listening. Been sick for a month and everyone else has brushed me off. Thank you for listening to my concerns.

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4.85(2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their clean offices

Sparkling Clean

2412 Lebanon Pike, Nashville, TN 372142412 Lebanon Pike
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-donelson
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Recent patient review

Got in last minute. Staff was friendly and knowledgeable. Seemed to really want to get to bottom of the situation. I was very pleased.
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PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.83(2.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

1905 Gallatin Pike N, Madison, TN 371151905 Gallatin Pike N
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-madison
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Recent patient review

Amazing, much better than my own doctor! Everyone is so sweet and actually seem to care! Highly recommend!
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PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.84(2.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This clinic is rated highly in reviews for their clean offices

Sparkling Clean

4726 Lebanon Pike, Nashville, TN 370764726 Lebanon Pike
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-hermitage
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Recent patient review

Extremely convenient, friendly, and efficient!
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PCR Test
Results in 1-3 days
$120
Antigen Test
Rapid
Results in 15 min
$50

Available times

4.85(3.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This clinic is rated highly in reviews for their clean offices

Sparkling Clean

509 Hillsboro Rd, Franklin, TN 37064509 Hillsboro Rd
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-franklin
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Recent patient review

First time there. Everyone was great, exceptionally friendly, and very personal in their care. Much appreciated, Mike
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PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.8(2.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This clinic is rated highly in reviews for their clean offices

Sparkling Clean

2662 Memorial Blvd, Springfield, TN 371722662 Memorial Blvd
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-springfield
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Recent patient review

We always love coming to this clinic. Everyone here is so nice. And we never feel rushed when we are with the provider. Beth was amazing today and really took the time to listen and answer our questions.
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No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.8(1.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

710 Nashville Pike, Gallatin, TN 37066710 Nashville Pike
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-gallatin
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Recent patient review

Try he experience was great .. very concerned
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Self-pay pricing

Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.63(2.1k reviews)
253 W Main St, Gallatin, TN 37066253 W Main St
OpenSat 9:00 am - 2:30 pm
  • Mon 8:30 am - 4:30 pm
  • Tue 8:30 am - 4:30 pm
  • Wed 8:30 am - 4:30 pm
  • Thu 8:30 am - 4:30 pm
  • Fri 8:30 am - 4:30 pm
  • Sat 9:00 am - 2:30 pm
  • Sun 9:00 am - 2:30 pm
moore-life-urgent-care
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Recent patient review

Everyone was so wonderful!! They were great with my kids
COVID Test
Results in < 1 hour

Available times

253 W Main St, Gallatin, TN 37066253 W Main St
OpenSat 9:00 am - 2:30 pm
  • Mon 8:30 am - 4:30 pm
  • Tue 8:30 am - 4:30 pm
  • Wed 8:30 am - 4:30 pm
  • Thu 8:30 am - 4:30 pm
  • Fri 8:30 am - 4:30 pm
  • Sat 9:00 am - 2:30 pm
  • Sun 9:00 am - 2:00 pm
moore-life-vaccination-clinic-covid-19-vaccine-appointment
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PCR Test
Results in 1-3 days
Antigen Test
Rapid
Results in < 1 hour

Available times

4.82(3.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their clean offices

Sparkling Clean

1144 Fortress Blvd, Murfreesboro, TN 371281144 Fortress Blvd
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-murfreesboro-west
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Recent patient review

They were very busy , but everyone pitched in to help. The best visit I have had in a doctor’s office in a well. I would definitely recommend!
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Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.88(999 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their friendly staff

Friendly Staff

2249 Medical Center Pkwy, Murfreesboro, TN 371292249 Medical Center Pkwy
OpenSat 12:00 pm - 11:59 pm
  • Mon12:00 pm - 11:59 pm
  • Tue12:00 pm - 11:59 pm
  • Wed12:00 pm - 11:59 pm
  • Thu12:00 pm - 11:59 pm
  • Fri12:00 pm - 11:59 pm
  • Sat12:00 pm - 11:59 pm
  • Sun12:00 pm - 11:59 pm
pm-pediatric-urgent-care-murfreesboro-tn
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Recent patient review

Everyone is so nice and we were not rushed out the door! Excellent place!
PCR Test
Time to results unknown
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Rapid
Time to results unknown

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4.86(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This clinic is rated highly in reviews for their clean offices

Sparkling Clean

2445 Memorial Blvd, Murfreesboro, TN 371292445 Memorial Blvd
OpenSat 9:00 am - 5:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 1:00 pm - 5:00 pm
ascension-saint-thomas-urgent-care-murfreesboro
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Recent patient review

Friendly staff, short wait, very knowledgeable and kept me informed as to what was needed and recommended resolution
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Self-pay pricing

Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

PCR Test
Time to results unknown
$120
Antigen Test
Rapid
Time to results unknown
$170

Available times

4.4(505 reviews)
1919 Lathrop St, Nashville, TN 372031919 Lathrop St
priority-lab-testing
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Recent patient review

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

4.38(567 reviews)
424 E 12300 S, Nashville, TN 37205424 E 12300 S
priority-lab-testing
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Recent patient review

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

4.16(499 reviews)
2001 Mallory Ln, Franklin, TN 370672001 Mallory Ln
priority-lab-testing
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Recent patient review

I thought it was extremely easy to book a lab test appointment with Priority. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.

4.42(600 reviews)
2615 Medical Center Pkwy, Murfreesboro, TN 371292615 Medical Center Pkwy
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Recent patient review

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

4.9(252 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

301 Church St, Nashville, TN 37201301 Church St
View hours of operation
  • Mon 8:00 am - 4:00 pm
  • Tue 8:00 am - 4:00 pm
  • Wed 8:00 am - 4:00 pm
  • Thu 8:00 am - 4:00 pm
  • Fri 8:00 am - 4:00 pm
  • SatClosed
  • SunClosed
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4.7(353 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

1020 Dr. M.L.K. Jr Blvd, Nashville, TN 372031020 Dr. M.L.K. Jr Blvd
OpenSat 8:00 am - 7:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 7:00 pm
  • Sun 8:00 am - 7:00 pm
carenow-urgent-care
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Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

PCR Test
Rapid
Results in 15 min
$100
Antigen Test
Rapid
Results in 15 min
$100

226 5th Ave N, Nashville, TN 37219226 5th Ave N
View hours of operation
  • Mon 7:30 am - 5:30 pm
  • Tue 7:30 am - 5:30 pm
  • Wed 7:30 am - 5:30 pm
  • Thu 7:30 am - 5:30 pm
  • Fri 7:30 am - 5:30 pm
  • SatClosed
  • SunClosed
walgreens
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Latest COVID-19 Testing Updates

Oct 31, 2022
A surge in respiratory syncytial virus is putting severe strain on children's hospitals nationwide. Hospitals first began seeing the unseasonable RSV rise in August. Now, many are reporting a case increase of over 300 percent compared to last month. (Becker's)
Oct 28, 2022
With the BQ.1.1 variant on the rise in Europe, experts express concern of a rise in COVID cases this winter; encourage everyone to max out their boosters and vaccinate their children (Houston Chronicle)

COVID-19 Testing FAQs

  • How much does COVID testing cost?

    COVID testing can be free in many circumstances. As part of their response to the epidemic, many Tennessee health departments continue to provide free testing to community citizens. In some situations, commercially insured patients, as well as those on Medicare or Medicaid, may be able to get testing for free or for a small office visit fee. COVID tests can cost anything from $50 to $150 each test for cash-paying individuals or those who require speedy answers in under an hour. It's best to call your doctor before getting tested so you can get a better idea of how much the test will cost.

  • Where can I get free COVID testing?

    The Families First Coronavirus Response Act, which covers testing for people without health insurance, makes COVID testing free nationwide. Check with your local Tennessee health department for details since they are usually an excellent source of free COVID tests, or can at least lead you in the proper way. You can also ask your health care practitioner for a recommendation for a free COVID test location.

  • Where can I get COVID testing in Tennessee?

    COVID testing is available at many outlets near Tennessee including urgent care centers, retail clinics, primary care offices, health departments, and more. Different venues will have different types of tests available, many at different price points. Some testing sites are allowing walk-in patients, however, many are still requiring some degree of advance booking to control patient volume.

  • Where can I get a rapid COVID test in Tennessee?

    Rapid testing—both PCR (molecular) and antigen tests—is offered through many Tennessee-area urgent care centers and physician offices, usually at an additional cost ranging from $50 up to $150 per test. Usually this will allow you to get results back in under an hour, and require advanced booking through the provider. However, if you can wait 24 hours for your results, many labs are turning around send-out lab tests in that time frame, which could save you some money.

  • How to make an appointment for COVID testing in Tennessee?

    Same-day and next day appointments for COVID testing in Tennessee are bookable directly through Solv. Simply browse the list of healthcare providers conducting COVID tests above, find one with a “Book Online” button, and book a time that aligns with your schedule stating “COVID-19 Test” as your reason for visit.

  • Can I get tested for antibodies if I am sick with COVID-19?

    An antibody test for COVID-19 might inform you if you previously had a coronavirus infection. Because it can take between 1–3 weeks after an infection for your body to develop these antibodies, an antibody test during an active infection would not be successful. To see if you are currently infected, you need a viral test.

  • Do I need a COVID test if I have been vaccinated?

    Even if you have been fully vaccinated, scientists feel you should be checked if you have been exposed to someone who has COVID-19, especially if you are suffering cold or flu symptoms that are usually associated with the coronavirus.

  • How long does COVID testing take?

    A COVID test is quick. A nasal swab is used for the majority of tests, and it takes less than a minute to swab both nostrils. This means you might be in and out of the testing center in as little as 10-15 minutes, depending on where you obtain your COVID test. Testing sites may be busier than usual during popular seasons, especially around holidays, and wait times may be higher.

  • How long does it take to get COVID test results?

    Most labs are sending out COVID test results via molecular (PCR) within 24-48 hours of the test. Some sites take longer, so call and ask if the reason for the test is proof for travel. Rapid tests are processed on-site and can provide findings in less than an hour, sometimes as quickly as 15 minutes.

  • Do COVID tests detect the Delta variant and Omicron variant?

    Regular COVID tests are able to detect both the Delta variant and Omicron variant in that they can determine whether or not you have the coronavirus. However, they can't tell which variation is involved. That would necessitate genomic sequencing, which is a different process from regular virus testing that not all labs can undertake. Sequencing is uncommon and can cost up to $100 per test. Since the treatment is the same for any variant, it is not clinically useful to an individual patient to know whether the infection was caused by a variant or not.

Recent COVID-19 Testing Reviews (20)

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that’s where I should’ve went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don’t know that I want to make that drive by myself. I know you can call an ambulance but I don’t feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should’ve checked my oxygen they should’ve checked my temperature and they should’ve at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I’m trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don’t think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don’t know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can’t drive right now. And I don’t really have anyone to help me because everyone has a life and it’s kind of hard to ask them to stop what they’re doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I’m not better in a few days I’m going to have to go to the hospital and I don’t want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I’m scared to go to the hospital but at the same time if I get worse or do not get better I’m going to have to when I really feel like the urgent care could’ve helped me better than they did.

- Verified patient on 5/15

Made appointment online last night for 12:45 pm on 10/29/*** for a covid test for work purposes. I arrived 10 minutes early as stated , and waited in my vehicle for 1 hour and 27 minutes before i was able to be seen by a nurse , who administered the test and took vitals , and asked questions , he was very respectful and took his work serious , then he stated the doctor would be in soon to look me over , i waited almost another hour , 47-55 minutes for the doctor to come into the room , i walked out to the nurses station once , and spoke with my nurse to inform him, i had 30 minutes before i had to leave and get my children. He said she wouldn't be much longer i needed to wait , so i did and she came in about 20 minutes after that conversation, they were very friendly , she apologized for the extremely long wait time , and was very sincere and kind , i jokingly said they making you work through lunch and she sadly informed me that she hadn't gotten to eat lunch and it was 3:15pm . I hope you actually read this and possibly give your valued and extremely amazing workers a easier way to take their breaks when your establishment is packed , they deserve a few moments to breathe and eat as well , other than the long wait they made me very comfortable . And i am satisfied with their professionalism in hectic work days .

- Verified patient on 10/30

I was a sick walk in today, arrived and checked in at 915am and was there close to 4 hours! As I requested a covid test, I was asked to wait in my car and waited there for 2 hours. The provider, Dr. Campbell, spent all of 5 mins with me, ordered a CXR, had that done and waited some more. By the time I chose to leave, I had been there 3 hrs and 45 mins! I've been to the clinic before and never had to wait like this. When you're sick, waiting almost 4 hours feels like an eternity. I feel bad for the provider and staff to be that booked up and overloaded. They need additional hands, MA's and providers! Such a shame, but don't think I'll ever walk in again. Apparently, I should have made an appointment even though it's an urgent care walk in clinic.

- Verified patient on 4/26

I have been to this AFC location multiple times (for COVID and non-Covid issues) and have been pleased with my treatment every time! My latest visit was for a Covid test and I knew there would be a long wait. I was informed of my wait time when I arrived, was sent an wait-time update text during my wait and actually got in quicker than anticipated! I truly appreciate this clinic and their staff ( ESPECIALLY DAVID AND JANET)! Janet and David never rushed me while I discussed my symptoms/lack of symptoms, expressed my concerns and answered ALL of my questions during my visit! I can not imagine the stress that health care workers are going through right now (and all throughout the ongoing COVID pandemic), but greatly appreciate the professionalism, caring and friendliness shown by all the members of the Chapman Hwy AFC clinic staff! THANK YOU AGAIN!!!🥰

- Verified patient on 12/30

I went online to book an appointment for covid test and thank goodness there was an opening on the same day. I arrived 30 minutes prior to appointment but it says online 15. A nurse came out and visited with the vehicle next to me 10 minutes after I got there because they were already there and then she came right over to ask me why am I here and do I have an appointment? I explained and told her yes. I gave her my info and was only there for 30 minutes. It was easy, fast, and Dr. Mahan was sooo kind and very informative of what I had mentioned to her. I would definitely recommend this place. By the way, this was the 2nd time that I came because the first visit in August was so efficient. Great people.

- Verified patient on 10/3

After a less than stellar attempted curbside Covid test at AFC and waiting for over 45 minutes with an appointment only to be told after waiting that we had to have a doctor visit for simple testing and it would be even longer so we opted to leave We went to Physician’s Care and so glad we did, from the initial phone call to the actual swab test (truly curbside) we were very please and the whole process took less than 45 minutes (we did not have an appointment... a friend also came after we arrived and was done in less than thirty minutes with no appointment) Jonathan Drumm was the CFNP that did the swab test and could not have been any nicer and more informative about everything - he actually made a Covid nasal swab very bearable !

- Verified patient on 6/19

I have a wonderful PC in Knoxville but was at my daughters 2 mi from Sevierville TN AFC. I have used them several times as well as the one in Fountain City AFC. They never disappoint & I received excellent care from the time I walk in the door. I usually make an appointment ahead to shorten waiting & fill out the paperwork online. The MA that checked me in as well as the doctor were very thorough. I was quite sick with a respiratory COPD flare up & prescribed proper meds. You WILL receive excellent care. I was in & out in one hour & that included results of flu, strept & COVID tests. Try to remember if you do have to wait they are humans & sometimes they have staff out sick too.

- Verified patient on 11/17

The dark-haired lady that called me on the phone once I was in the room to ask me questions and also did my flu and Covid swab was very rude. She cut me off multiple times while I was trying to answer her questions. She also said to me, “why didn’t you go back to your primary care for your repeat Covid test?” with a hateful tone. I actually went to the same place for my first Covid test that was negative. I was also told that I would be quarantined no matter the results of my tests so it didn’t matter what I did... also not true. She was not friendly at all and I was sure to let the PA know about her and her manner before I left.

- Verified patient on 9/14

I made an appointment online for a Covid test. This was an easy process and even allowed you to go ahead and fill out paperwork. My wait time was about 45 minutes, but they did tell you your appointment time was when you essentially got in line/reserved time, not necessarily when you’d see the doctor. Plus, this is a time when cases of Covid are exploding and they have rapid testing there - so they are busy. The entire staff was very nice and helpful. I had a strep test done as well (tested positive) and the nurse who took the sample told me to take a deep breath through my mouth and hold it when she swabbed me. It surprisingly made the experience easier. I would recommend going here.

- Verified patient on 11/24

My family was given conflicting information each day we went in. I had an appt first and was told my insurance covered the rapid test. When i arrived, i was told it did not. They said i could pay extra for the rapid test and i verified i could do that for my daughter the next day. My husband took my daughter the next day and was given all kinds of different info regarding our insurance and refused to do the rapid COVID test saying we didnt even have the option to pay. This is not the first time this clinic has given us an informational run around. This is especially frustrating during COVID since we need these tests for work and school.

- Verified patient on 12/16

It was fine. I was in and out quickly. I wish they would stick to the covid precautions. There are signs on the door that said masks must be worn. I know they’re also only allowed to let 3 people in at a time. When I got there a group of 5 unvaccinated women were there (they were talking about it). They were there just to get Covid tests to go to a concert. Only one of them was wearing a mask. It was super frustrating because responsible people are doing what they can to stop spreading covid but when we need medical care we’re still being exposed to people that won’t even wear a mask. This seems unacceptable in a medical facility.

- Verified patient on 9/18

I chose this location because they were supposed to have rapid result Covid tests. And they did! I had an appt and it still took a while to be seen, but there was a steady flow of people the whole time. Everyone I encountered was very nice and helpful. The person that administered my test was named Gary or Greg and he was fabulous! Very friendly and helpful. I was nervous about the nasal swab and he made it a piece of cake. The doctor was also nice and helpful. It’s a stressful situation getting a Covid test given what it is...everyone there made me comfortable and glad that I made the trip from Knoxville. Best of all...I was negative!

- Verified patient on 8/9

The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.

- Verified patient on 12/3

The MA or nurse (not sure) who did my covid test was incredible and super friendly. Working in healthcare I see a lot of people get stuck in the rut of patient after patient, but she was so upbeat and happy and made me have such a comfortable experience. The male NP who came in was equally as amazing. Not having the covid vaccine has made me feel a bit judged in other medical settings (I’ve had covid and have a high antibody count) but I felt no judgement from this NP. He explained things in the best manner and made me feel completely at ease. A true healthcare professional! So happy with this visit!

- Verified patient on 10/19

I have an appointment at 9:30 am for a Covid test I arrived at 9:30 and had already done all my paperwork and check in online. However I had to wait until 10:30 am before I could be seen. even though I was just there for a Covid test… I was treated as if I was a new patient with a medical need. I didn’t understand that until I saw my bill which was $$120. I knew the Covid test would not be free but did not expect… And was not told upfront… That I would be paying for the full service of the facility as opposed to just a test.

- Verified patient on 9/2

Had a great experience and will definitely recommend Urgent Care. The nicest staff and very professional. Quick and painless covid testing! The only thing I would suggest is not making patients come I side to sign in, because I made an appt for 4:00 and signed in, but then as I was waiting in my car I noticed my new scheduled time got moved to 7:45. Fortunately I live close and could run home until closer to that time. But it would save people 2 trips if scheduled appts were kept for the same time, or if we could sign in online instead of in person. Thanks!

- Verified patient on 12/31

I called to see about a covid test. I appreciated the fact that they had a nurse pre-qualify and then scheduled that day. I think the process was very easy. The only question I have is that I got my results from my covidbtest back but I have not seen the results from my flu test. I wish that it was a little bit easier to see on the patient portal. It has now been 22 hours and when I look at the lab results there is nothing there. I do see the covid results under the medical records but nothing about the flu.

- Verified patient on 1/26

Reception and medical staff were wonderful. I was turned away from other clinics in town who said I could only get a Covid test if I went through their online site, where there were no appts avail! I got right in with you and finally found out I had Covid. I was just so glad to know after days of trying to find out. I will always go here in the future. I’m incredibly grateful. A bonus was not having lengthy paperwork as all my information was in the system from having gone to the clinic across town earlier this year. Thank you!

- Verified patient on 9/5

My appointment was at 9:30am and I wasn’t seen until 11:30am. Everyone locally that I talk to has had to wait over two hours even with appointments. I understand that they may be more busy with COVID testing but I was there not for COVID and I don’t think regularly being seen two hours after an appointment time is acceptable. If that’s the case, then don’t make so many appointment slots available or allow people to go home and text them 15 minutes before they’re actually ready to be seen by the doctor and next in line.

- Verified patient on 9/10

I visited for COVID testing and was quick and easy all process had done. One thing I was not comfortable was I had to hand over my driver license, insurance card, and credit card and asked to leave the office until they text me back to the back door. I had to wait for over 10 minutes at the parking lot without my ID and cards. I scanned my insurance card prior to this visit to save checking in time. I wanted card process should be done in front of the customer.

- Verified patient on 10/1

About COVID Testing

Types of COVID Tests

There are two types of coronavirus tests (COVID-19 tests) available, those that can test for a current infection (viral test) and those that can test for a past infection (antibody test).

Viral COVID testing can be done in a few different ways, the most common being nose swabs, but saliva tests are becoming more popular. Some tests are processed out on-site and can provide results in as little as 30 minutes. These are called rapid COVID tests. The majority of tests, on the other hand, are collected at the clinic on-site and then submitted to off-site labs for processing. Results can take up to 2-3 days to arrive. 

Antibody testing looks for a past infection and may not reveal if you have an active COVID-19 infection because antibodies can take up to three weeks to form in your body. The presence of COVID antibodies may help to prevent you from becoming infected with the same virus again; but, because the clinical understanding of COVID-19 is still developing, it's unclear how long that protection will continue.

Who should get tested for current infection

The CDC currently defines four instances where COVID testing is recommended:

  1. If you are experiencing symptoms of COVID-19 including fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea.
  2. If you have been in close contact with someone with confirmed COVID-19. Close contact is defined as within 6 feet for a total of 15 minutes or more over a 24-hour period. If you have been vaccinated, or tested positive in the past 3 months and not experiencing symptoms, you do not need to be tested.
  3. If you are unvaccinated and participated in high-risk activities where distancing is not an option. This could include travel, large social or mass gatherings, crowded indoor settings, etc.
  4. If you have been referred to get a COVID test by your healthcare provider or local health department. 

How is testing done for COVID-19?

Most COVID tests are collected by a nasal swab. A member of the medical team puts a swab inside your nose for a few seconds on each side to collect the sample. After that, the samples are packaged according to CDC guidelines and tested on-site or transported to a facility for testing. The lab will test samples for the presence of the coronavirus (SARS-CoV-2), which causes COVID infection and either your care provider or the lab will notify you with the results as soon as they are available.

Molecular vs Antigen Tests

Viral COVID tests are available as molecular and antigen tests. The molecular test, also known as a polymerase chain reaction (PCR) test, usually delivers results within a few days since most of these tests are sent to offsite labs for analysis. The average turnaround time for PCR test results is 48 hours, but in some instances may be significantly longer due to backlogs related to insufficient lab volume and capacity. Antigen tests are also known as rapid tests and have an average turnaround time of between 15 to 30 minutes.

Both PCR and rapid COVID tests can be used to test people exhibiting symptoms of COVID-19, those who were close contacts to COVID-19, and those without COVID-19 symptoms who live or work in a high-risk setting (such as a nursing facility); or those individuals who are identified as part of outbreak detection and response. The rapid COVID test is also recommended for the screening of residents or healthcare workers at skilled nursing facilities along with a PCR confirmation, and for repeat screening for the early detection and prevention of outbreaks in congregate settings (such as schools, workplaces, and prisons).

COVID testing is available for free under the Families First Coronavirus Response Act, which includes testing for those without health insurance. To reduce the risk of facing extra costs related to COVID testing, ask your primary care doctor to recommend a free COVID test site, and confirm there are no charges or fees for the test that are not covered by your insurance plan. Additionally, avoid getting a COVID test at a hospital or free-standing emergency room, as these facilities may charge fees for COVID testing and related services.

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