Physical Exam: Helpful Annual Physical Reviews

"All A-OK re much appreciated Dr. Drumm. Think front desk staff should 1) tell patients who schedule an annual physical to show up in a fasted state rather than not saying a word in this regard during scheduling; 2) not ask “are you hydrated” when patient shows up for the physical, as if one knows the degree of water he or she has consumed prior to showing up and, again, without having said a word as to the importance of adequate hydration when scheduling the appointment. Think, too, that if patient has asked if showing up early for appointment is necessary and being told “no” due to paperwork being on file, your system email should not inform patient 30 minutes before the appointment that he should come 10 minutes early."

"Very thorough physical exam and great staff. Have had yearly work physicals for 10 yrs, always great experience. Have listened to people who apparently fail exams for their companies scream and yell at poor staff members at window including people who have been sent for drug testing that don’t want to comply with employers abusing staff. Always have people walk in without appointments and trying to bully staff in order to be seen first for work physicals that they put off. I give the staff lots of credit and administration as well"

"I had my annual physical exam labs. I had very little wait time. I appreciated the care that was taken as we signed in to offer privacy and sanitation with the COVID concerns. My tech was friendly, professional, and drew the labs easily without pain."

"I was seen on a Saturday afternoon as a walk-in patient with 3 people ahead of me, and I only had to wait about an hour to be seen. There was only one Provider in, but they were still curteous, thorough, and expeditious. I had x-rays and physical exam done in about half an hour, and my diagnosis with pneumonia. The APRN was amazingly friendly and thorough, the X-ray technician was the same. I was able to pick up my prescriptions within about 15 minutes. And went home to begin mending. Great place, friendly staff."

"I needed an employment physical and did not want to wait a week for an appointment. I called, and did not have to wait at all. I walked in, was well treated, given a routine physical exam to include vision, hearing and urine screenings. I was back out in 40 minutes with my completed paperwork. Great staff!"

"The doctor and staff were great today, despite it being the end of the day and I know they were tired with all the COVID-19 testing. They made us feel special and did a through physical exam of my son for his sports physical, didn’t cut any corners."

"Doctor was knowledgeable despite being unable to do a physical examination. Here gave me advice for follow up tests with my primary care doctor. The staff was extremely gracious in helping me with several issues in doing the paperwork and in accomplishing the video visit."

"Outstanding care. My 13 year old son has mild autism meaning he appears as a typical 13 year old however he has terrible anxiety and needs everything explained to him before anything being done. I try not to appear as an overbearing mom and also working in healthcare try not to make other staff feel as if I am judging them. The front desk staff, the nurse, PA and xray tech were all amazing with me and my son. The nurse immediately caught on about my sons needs and treated him accordingly while including him in his care. The PA was so great, explaining everything to him as she went along so that he knew what to expect with every part of her exam. This was by far the easiest, best physical exam he has had in years. I’ve always tried to come to this urgent care because of the quality I receive, for its speed but now I don’t want to take my son anywhere else. Thank you for all you do."

"Every staff member was friendly and efficient. I was there for a pre-employment physical exam and occupational health testing, all of which required a lot of time. But the staff got it all done more quickly than I anticipated."

"Facility very clean. Staff very friendly and no one sitting around doing nothing. Assistant got me in and got my vitals etc very efficiently. Then the PA came in and allowed me to give my symptoms. She asked a few questions for clarification and did a physical exam. Did an x-Ray. And, I was out in an hour with a diagnosis and a prescription. BTW, I am an advanced practice nurse so I could see things with a medical point of view and I have no concerns or complaints. I would like to see places like this concert to an optional cash model. Have a big menu board with all the prices posted if you want to pay cash. This might help to reduce costs."

"Staff members were happy helpful and polite. Staff members were great . Staff members were professional and knowledgeable. Dr Roxane Dalke was amazing she was great. Was the best physical examination I've had ever. She was outstanding. Best Doctor I have been to. If I had to rate her it would be a 10 plus she was awesome."

"Very nice. Very good care. The reception staff is friendly and efficient. The nursing staff is kind, caring, and professional. The physician is attentive, a good listener, careful and thorough in her questioning, and professional and complete in her physical examination. Her diagnosis was well though out and clearly communicated to me both verbally and in writing. Her “bed-side manner” was attentive, caring, concerned, and kind, yet very professional. I highly recommend this skilled team of medical professionals."