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Quest Diagnostics is an outpatient clinical laboratory and testing facility in Pomona offering an array of on-demand lab testing services. Depending on the necessary test, patients are either referred to Quest Diagnostics by a qualified provider, or can just with test results available as quickly as the same day.
They are open 6 days a week, including today from 6:30AM to 11:30AM. Quest Diagnostics offers you the ability to book online in advance through Solv prior to arriving at the lab, which should cut your wait time considerably and get you on with your day more quickly.
Recognized favorably amongst their patients, Quest Diagnostics has an average rating of 1.7 stars out of 5 based on 3 total ratings.
As a clinical lab, Quest Diagnostics offers many different types of tests ranging from routine lab tests and blood work to tests required by employers. A few of the more popular services generally offered at clinical labs include COVID testing, blood glucose tests, CBC (Complete Blood Count), BMP (Basal Metabolic Panel), CMP (Comprehensive Metabolic Panel), flu tests, STD tests, HIV tests, and drug tests. It is, however, important to call Quest Diagnostics to confirm they offer the test you need and determine if you need a referral from a qualified provider. If you do require a referral for a specific lab test, you may want to find and book a visit at a Pomona urgent care.
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
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Wait time
2.0
Quality of care
3.7
Bedside manner
3.7
Staff friendliness
1.0
Facility cleanliness
3.7
3.0
The check in process is not elderly friendly especially for the elderly that don’t know how to speak English or are not computer/technology savvy and it’s even worse for those that don’t know how to read at all. Why isn’t there someone their to help the elderly check in???? I personally helped 4 elderly patients and I had no problem doing so but there was one phlebotomist who came out to help but she was so RUDE! She spoke Spanish and she just seemed extremely annoyed and over it while she was speaking to these patients. She needs to work on her customer service because the way she was speaking to these patients was uncalled for. All the other employees I encountered there were extremely nice especially the phlebotomist that took out my blood. But something needs to be done to assist the elderly in the check in process.
Anonymous
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5 months ago
1.0
The check in process is not elderly friendly especially for the elderly that don’t know how to speak English or are not computer or technology savvy and it’s even worse for those that don’t know how to read at all. Why isn’t there someone their to help the elderly check in???? I personally helped 4 elderly patients and I had no problem doing so but there was one phlebotomist who came out to help but she was so rude. She didn’t have her badge on display so I didn’t get her name but she just seemed extremely annoyed and over it while she was speaking to these patients. She needs to work on her customer service because the way she was speaking to these patients was uncalled for. All the other employees I encountered there were extremely nice especially the phlebotomist that took out my blood. But something needs to be done to assist the elderly in the check in process.
Anonymous
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5 months ago
1.0
Quest offers walk-ins... but once there the lazy staff doesn't want to take the walk-ins. Not sure if Quest understand the definition of "Walk-ins?" Or the staff needs more training. Or change the instructions on the phone and webpage. This is an inconvenience for all!!!!
Anonymous
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2 years ago
All reviews are opinions of patients and do not represent the opinions of Solv.
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