Bon Secours Urgent Care, Staples Mill

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - Staples Mill. Bon Secours Urgent Care is an urgent care center in Richmond, located at 8800 Staples Mill Rd, 300.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

8800 Staples Mill Rd

300

Richmond, VA, 23228

Office hours

Eastern Standard Time (EST)

Sun

Closed

Closed now

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

Closed

Fri

8:00 am - 8:00 pm

Sat

Closed

Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted.

Services

Office visit

Self-pay:

$149-$349

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

Self-pay:

$45-$61

Sports physicals

Self-pay:

$30-$45

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.8

Quality of care

4.8

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

I can say this location staff is so friendly, helpful, Patient, and happy. I will continue to come there if I need future medical assistance. I really enjoyed my visit. I went there in pain and felt alot better when I left. Most placed don't have that atmosphere. I have recommended this location to several people. Thanks for your help

Adrienne W.

Dec 18, 2025

Verified

5.0

The entire team was phenomenal. From the second I entered the door, getting checked in was easy and staff was friendly. The cost was a little higher than expected, but it’s been a while since I’ve had to go to urgent care. Wait time was minimal, and I felt comfortable and heard by the medical staff and was able to get the care I needed. I would highly recommend.

Sarah T.

Dec 18, 2025

Verified

5.0

Walked in..Did the check-in..They assisted me the whole way. Awesome staff..professional, friendly, explained everything as they worked. Loved it! I recommend this facility/provider to everyone! Thank you one and all!

Dorothy S.

Dec 16, 2025

Verified

5.0

Friendly and professional staff. The wait time, for a walk in, was minimal. Check in was easy. Got called not long after finishing.

Charles W.

Dec 15, 2025

Verified

5.0

The staff was excellent from the time I came in until the time I left. Very kind very patient. Listened to my concerns, very very good experience. Thank all of you so much for your kindness, patience and understanding.

Tina C.

Dec 12, 2025

Verified

5.0

Great office, scheduling was very easy, hardly any wait!  Staff very nice!

Melinda M.

Dec 11, 2025

Verified

5.0

Woke up wheezing after choking on a gummi  probiotic

Rosie H.

Dec 10, 2025

Verified

5.0

Great professional care received. Receptionist at front desk was great as well as nurse.

Ashlee H.

Dec 10, 2025

Verified

5.0

First time visit and everyone was kind and it all went well. Would visit again if I needed

Shaun M.

Dec 9, 2025

Verified

5.0

Didn’t realize I could schedule an appointment at home and fill out all the paperwork.

Mary Jo B.

Dec 4, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

192 patients have shared ratings for Bon Secours Urgent Care in Richmond on Solv. The average rating is 4.9 out of 5. That includes 4.8 for wait-time, 4.8 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, Staples Mill?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Bon Secours Urgent Care will range from $149 to $349 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, Staples Mill?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, Staples Mill located?

Bon Secours Urgent Care is located at 8800 Staples Mill Rd in Richmond and serves patients throughout the area.

Is Bon Secours Urgent Care, Staples Mill open on the weekends?

No, Bon Secours Urgent Care is not open on the weekends.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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