Bon Secours Urgent Care, Staples Mill

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - Staples Mill. Bon Secours Urgent Care is an urgent care center in Richmond, located at 8800 Staples Mill Rd, 300.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

8800 Staples Mill Rd

300

Richmond, VA, 23228

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Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

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Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted.

Services

Office visit

Self-pay:

$149-$349

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

Self-pay:

$45-$61

Sports physicals

Self-pay:

$30-$45

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.8

Quality of care

4.8

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

Staff was extremely professional and friendly and easy to talk to. Pa was knowledgeable and got me out quickly.  I would highly recommend and would come back if needed if I was back in town.

Sonya A.

Mar 12, 2026

Verified

5.0

Everyone was awesome and helpful. Time was speedy and was only there for maybe 45min

Gabriella B.

Mar 11, 2026

Verified

5.0

The fastest, nicest people you could ask to deal with. AAAA++++!!!

Ryan H.

Mar 11, 2026

Verified

3.0

I woke up in the morning with a sore throat and pain in my right ear. I was able to book an appointment at 4 o’clock that afternoon when seeing the doctor she did not tell me what my symptoms was. She kept saying that she’s singing fluid in my ear, but did not tell me if I had an ear infection. How exactly were you might have an infection, but I really can’t say if you do or not I will never ever go back to that clinic again. I would rather sit in our emergency room then go there horrible service. I am not sure where this doctor got her degree from but no thank you.

Ayesha D.

Mar 10, 2026

Verified

5.0

One of the best urgent care I’ve been to! Will be back

Nicole J.

Mar 10, 2026

Verified

5.0

One of the best experiences I've had at an urgent care office. Front to back. Really thankful.

Sarah A.

Mar 6, 2026

Verified

5.0

I’ve had horrible blocked ears for over a week I attributed to a bad cold, and started to feel really poorly with sinus pain. I stopped in after work and everyone was so kind and quick and got my ears unlocked and antibiotics called in that evening. I’m finally starting to feel better and can hear again. Thank you all!

Sarah B.

Mar 5, 2026

Verified

5.0

I was seen quickly. Extremely great environment. Staff friendly and helpful. I think I received quality care and my family and I will certainly get our immediate care here. Thanks for a goodcexperience

Kathy W.

Mar 1, 2026

Verified

5.0

Probably the nicest, well run Urgent Care I’ve ever visited. Got me in, accepted my insurance and quickly treated me and got my medication called in promptly. Very impressed. Would definitely recommend to anyone.

Thomas S.

Feb 27, 2026

Verified

5.0

I want to thank the whole staff at this location. They were extremely accommodating and helpful. I’d recommend this to any friends and family that need minor medical attention.

Jacob H.

Feb 26, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

418 patients have shared ratings for Bon Secours Urgent Care in Richmond on Solv. The average rating is 4.9 out of 5. That includes 4.8 for wait-time, 4.8 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, Staples Mill?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Bon Secours Urgent Care will range from $149 to $349 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, Staples Mill?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, Staples Mill located?

Bon Secours Urgent Care is located at 8800 Staples Mill Rd in Richmond and serves patients throughout the area.

Is Bon Secours Urgent Care, Staples Mill open on the weekends?

Yes. Bon Secours Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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