Professional Ear Wax Removal
in New Windsor, MD

I went in for a stye on my eyelid, was seen within 10 minutes of arrival. The PA was friendly and understanding, had a background in eye care and wrote me a prescription with a full explanation or after care. The front desk staff is not particularly personable, but whatever.

The provider Kelly Reed was excellent and superb in her job. Very detail in what the patient has.

I was a walk-in customer. There were 4 persons ahead of me after I completed the registration. I waited for over an hour before I was called. I was then taken to a room where my vitals were taken and told to wait to see the doctor. After waiting for over 45 minutes, I stepped out and asked if I was forgotten. I was told to continue wait as there was only 1 doctor. After waiting for over an hour in the doctor's chair, I had to leave to attend an emergency. I advised the personel at the desk that I would soon be back. I returned about 30 minutes later and was advised that I had to re-register and wait anew. Worst urgent care I've ever had.