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List of all Urgent Care FAQs
Understand urgent care and walk-in clinics through these 31 common questions.
- What is an FSA Card and How Can You Use It?
- How Often Should You Go to the Dentist?
- What to Expect After a Tooth Extraction
- How to Prepare for a Dentist Appointment
- How Much Does Urgent Care Cost?
- What is Pediatric Urgent Care?
- Why Should I Make an Appointment at Urgent Care?
- How to Choose an Urgent Care Clinic?
- Urgent Care vs. Primary Care Doctor
- Are Urgent Care Locations Open 24 Hours A Day?
- What is an Occupational Medicine Clinic?
- Will I See a Doctor at an Urgent Care Center?
- Urgent Care Center vs. Emergency Room
- Can an Urgent Care Prescribe Medication?
- When Should I Go to the Urgent Care?
- How Long Do I Have to Wait at an Urgent Care?
- Will I See a Nurse Practitioner at an Urgent Care?
- Are Urgent Cares Open on Weekends and Holidays?
- Are Urgent Care Centers Expensive?
- Is Urgent Care Covered by Medicare?
- Is Urgent Care Right for Me?
- Urgent Care Center vs. Walk-in Clinic
- Why is My Copay Higher for Urgent Care Centers?
- Is Urgent Care Covered by Insurance?
- What is a DOT Certified Medical Examiner?
- Do I Need an Appointment for an Urgent Care?
- What Services Do Urgent Care Centers Provide?
- What are the Most Common Urgent Care Conditions?
- What is Urgent Care?
- What is a Retail Clinic?
- Pediatric Urgent Care vs. Adult Urgent Care
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.