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COVID testing
Offers video visits
Business hours
Closed Now
Clinic Address3960 Valley Gateway Blvd, Suite 1A, Roanoke, VA, 24012
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE

Express Family Care is an urgent care center in Roanoke, located at 3960 Valley Gateway Blvd, Suite 1A. They are open 6 days a week, including tomorrow from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Express Family Care offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Express Family Care has an average rating of 4.8 stars out of 5 based on 1306 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Daylight Time (EDT)
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
Video visits
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 5:00 pm
COVID Testing at Express Family Care
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • HIV test
  • Lab tests
  • Mono test
  • Pregnancy test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 antigen test
  • COVID-19 PCR test
  • COVID-19 send-out test
  • COVID-19 test
  • Rapid COVID-19 antigen test


  • DTaP vaccine
  • Flu shot
  • Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Clinic visit$129
  2. Video visit$129
  3. Flu Shot$35
  4. School Sports Physical$25

Ratings & Reviews

Overall Rating 4.8
Based on 1306 Ratings
Wait Time
(545 Ratings)
Quality of Care
(546 Ratings)
Bedside Manner
(545 Ratings)
Staff Friendliness
(543 Ratings)
Facility Cleanliness
(540 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Very nice and informative. Professional staff during stressful situations.
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The nurse and doctor were amazing, friendly and fast.
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It was great . I really liked the Dr.
Reviewed in
Everyone was kind and helpful, nurse and PA knowledgeable. The computerized admission form was frustrating to me as you have to arrow back (in my case several decades) to get your birthdate entered in a couple of different sections…. I had a time sensitive text message to which I had to respond which made me have to start the form all over again….
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Staff was great,Very professional and attentive.
Reviewed in
We thank God for Express Family Care - we can always get an appointment and friendly, knowledgeable care. It is so hard trying to be seen these days at healthcare facilities, but Express Family Care always has room for us and meets our urgent needs.
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The staff were very caring, professional and had great solutions.
Reviewed in
Other than being asked to wait in your car for over an hour . I understand you get behind but patients could have been notified.
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My wait was 2 1/2 hours. Told me they got behind. Other than that, the visit was good.
Reviewed in
Everyone is very nice, professional and helpful. This is my fourth visit, will highly recommend.
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Emily is 😍😍
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Very friendly and professional staff. The wait was understandably long because of covid testing.
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I always come here for any of my medical needs since I’ve started high school , which was fine and a half years ago, this place is always friendly and has always gave me the best experience!
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All of the staff were super friendly and helpful.
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The whole staff was fantastic!! I really appreciate their help! They bent over backwards to help me.
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All I can say is I have never had a bad experience and would go there anytime
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I always have a pleasant time at this facility. The entire staff is nice and considerate. I also love the play list lol.
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Excellent care as always. The attending physician was great.
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The staff was great! Erin at the front desk was awesome as I was late due to a road being shut down. Kim, Amanda and Lake all were awesome! Thank you for a great experience! I will recommend you others!
Reviewed in
Very professional I will highly recommend you
Popular Clinic!Booked on Solv 66 times today