How do patients rate Express Family Care in reviews?

2,094 patients have shared ratings for Express Family Care in Roanoke on Solv. The average rating is 4.8 out of 5. That includes 3.9 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Express Family Care’s profile.

How do I make a booking at Express Family Care, Bonsack?

You can book a visit with Express Family Care directly through Solv.

What insurance does Express Family Care accept?

Express Family Care accepts Medicare, TRICARE, PPO, Self Pay, Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Anthem, and Humana. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Express Family Care

Depending on insurance status and whether Express Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Express Family Care will range from $129 to $259 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Express Family Care, Bonsack?

As an urgent care center , Express Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Express Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

Where is Express Family Care, Bonsack located?

Express Family Care is located at 3960 Valley Gateway Blvd in Roanoke and serves patients throughout the area.

Is Express Family Care, Bonsack open on the weekends?

Yes. Express Family Care is open on weeknds, but only on Saturday 8:00 am to 8:00 pm. They are closed on Sundays.

Does Express Family Care offer telemedicine?

Yes! Express Family Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

Express Family Care, Bonsack - Book Online - Urgent Care in Roanoke, VA 24012

Find Care Blog About For Providers

Express Family Care, Bonsack

4.8 stars

Accepts insurance & self-pay

COVID services available

Digital convenience features

Mobile waitlist, online paperwork

What to know before you go

                 CoVid-19 Testing Center

Express Family Care is now offering Rapid CoVid testing on site. We have UNLIMITED tests (antigen and PCR) and we will be able to test you. Additionally, we are happy to see you for any Urgent Care needs you may have: lacerations, X-rays, UTI's, rashes, etc. Thank you for trusting us. Call 540-400-6676 for questions. We call 100% of patients with test results.

Express Family Care, Bonsack is an urgent care center in Roanoke, located at 3960 Valley Gateway Blvd, 1a. They are open 6 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Express Family Care, Bonsack offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Express Family Care, Bonsack has an average rating of 4.8 stars out of 5 based on 2094 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

Location and hours

Additional nearby locations

Express Family Care

9.4 mi

Cave Spring

4325 Brambleton Ave, Cave Spring, VA 24018

Loading availability

Accepted insurance plans

While Express Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
Unitedhealthcare

Services and payment options

Insurance

Insurance is accepted as payment for visits and services at this clinic.

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.

Solv works hard to keep this information as updated as possible, but prices are subject to change based on the provider. Prices don’t guarantee availability. Taxes may apply.

¹ An increase in demand may result in longer turnaround times.

² The clinic will provide information on how you’ll receive test results.

Patient ratings and reviews

4.8

Overall rating

Wait time

3.9

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

5.0

Great Visit, everyone was so friendly and helpful, best urgent care facility in the Roanoke Valley by far!!!!

Bobby Y.

7 days ago

Verified

5.0

Professional, friendly, and courteous! Always a great experience.

Nancy J.

8 days ago

Verified

5.0

Unfortunately our child has had a ton of ear infections, this is our go to place and we have never had a bad experience!

Korra S.

12 days ago

Verified

5.0

Hannah and her team are so caring and provide amazing care . I cannot thank them enough

Ruth A.

24 days ago

Verified

5.0

Excellent Customer Service. It was easy to book the appointment. Very caring and very professional staff. Highly recommend!

Wanda M.

24 days ago

Verified

5.0

I made an appt online first thing this morning and was able to get one at 8:20am. I waited maybe 5-10 minutes in waiting room. The staff were all exceptionally friendly and polite. The nurse and PA were both very efficient and thorough. It was a pleasure to go there for urgent care treatment! Great job everyone!!!!!

Darlene E.

a month ago

Verified