I went to this clinic on 6-24-19 having a terrible pain in my ear.On arriving, I met Patti Rinaldi, the nurse, who was very welcoming and sent me to registration. The staff was quick and efficient. The nurse returned to take me to the treatment room. There was something about her presence that made me feel at ease. I big thing for me since I tend to get anxious about medical situations.When the doctor (Dr. Nwosu) came in, he was professional and kind. He diagnosed my problem, told me what I needed to do, and sent me on my way, papers in hand to remind me of the visit. We are fortunate to have such a good urgent care in our area.