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in Lattingtown, NY

I’ve been to White Plains Urgent Care twice.The physicians are very thorough, professional and kind and answered all my questions. The staff is professional as well and the office and exam rooms are very clean.

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

The tech or nurse that took the throat culture took the sample in a very rushed and quick manner and I question whether the result is accurate. The last time I took my other child there I had the same person and the result was negative but when I went to another Dr it was positive less than 24 hours later. I know results can change but I wish that person would be more thorough and take their time.

Taken right on time. Staff was courteous and helpful

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

The staff was fast did well I didt wait long I’m waiting area or room

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.