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in Springfield, VA

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Easy to schedule and kind and helpful staff! We love Nightwatch!

Woke up this morning with puffy eye. Went to Fast Track Urgent Care my wait time was no loner then 10 minutes. Fast in and out. The facility is clean, staff very friendly also love their check in procedure.

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.

I was 1st patient to show up and check in. There was 1 scheduled patient ahead of me. There was an hour delay d/t staffing arrival delays. High traffic and construction anything is possible. The care given was beyond exceptional. From the check in clerk to the intake nurse and then the NP, all were super caring and professional. Totally worth the wait. This Nextcare facility is my go to!

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

If you find that you need an urgent care center, this place is open on Sundays. I immediately made an appointment this morning, feb 18, 2024. I had to work today, was about 20 minutes late for my appt, and they were so pleasant when I arrived. I thought I had an ear infection; turns out I had a massive amount of ear wax in my left ear. Sarah and Jessica were very friendly and personable. Doctor Courtney was also very thorough. I'll be picking up my prescription at Walgreens tomorrow. Sarah was gentle and she removed so much wax from my ear. What a blessing to have this urgent care center near my job. I highly reccomend this amazing urgent care center.❤🙏

I received 2 COVID test and everyone I dealt with was kind, respectful, and caring. I would recommend to anyone.