Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

AVAILABLE TIMES

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Quest Diagnostics

6800 Palm Ave, Sebastopol, CA 954726800 Palm Ave

View hours of operation

Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
SatClosed
SunClosed

4.4(485 reviews)

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

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Quest Diagnostics

990 Sonoma Ave, Santa Rosa, CA 95404990 Sonoma Ave

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Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 12:00 pm
SunClosed

4.18(508 reviews)

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

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Quest Diagnostics

421 March Ave, Healdsburg, CA 95448421 March Ave

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Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
SatClosed
SunClosed

4.39(599 reviews)

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

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Quest Diagnostics

1550 Professional Dr, Petaluma, CA 949541550 Professional Dr

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Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.45(425 reviews)

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

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Quest Diagnostics

386 Perkins St, Sonoma, CA 95476386 Perkins St

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Mon 7:00 am - 11:30 am
Tue 7:00 am - 11:30 am
Wed 7:00 am - 11:30 am
Thu 7:00 am - 11:30 am
Fri 7:00 am - 11:30 am
SatClosed
SunClosed

4.39(486 reviews)

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.

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