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Book an urgent care near me in Lincoln, NE

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19 instant-book locations

110 N 66th St, Lincoln, NE 68505110 N 66th St
Open until 8:00 pm
  • Mon 7:45 am - 8:00 pm
  • Tue 7:45 am - 8:00 pm
  • Wed 7:45 am - 8:00 pm
  • Thu 7:45 am - 8:00 pm
  • Fri 7:45 am - 8:00 pm
  • Sat 7:45 am - 8:00 pm
  • Sun 7:45 am - 8:00 pm
4.55(973 reviews)
NextCare Urgent Care, 66th St - 110 N 66th St
As always, great staff! Very thorough! Very clean

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5000 N 26th St, Lincoln, NE 685215000 N 26th St
Open until 8:00 pm
  • Mon 7:45 am - 8:00 pm
  • Tue 7:45 am - 8:00 pm
  • Wed 7:45 am - 8:00 pm
  • Thu 7:45 am - 8:00 pm
  • Fri 7:45 am - 8:00 pm
  • Sat 7:45 am - 4:00 pm
  • Sun 7:45 am - 4:00 pm
4.71(197 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

NextCare Urgent Care, 26th St - 5000 N 26th St, Lincoln
Easy to get in and be seen. Friendly and attentive staff. Good experience

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3910 Village Dr, Lincoln, NE 685163910 Village Dr
Open until 8:00 pm
  • Mon 7:45 am - 8:00 pm
  • Tue 7:45 am - 8:00 pm
  • Wed 7:45 am - 8:00 pm
  • Thu 7:45 am - 8:00 pm
  • Fri 7:45 am - 8:00 pm
  • Sat 7:45 am - 4:00 pm
  • Sun 7:45 am - 4:00 pm
4.74(481 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

NextCare Urgent Care, Village - 3910 Village Dr, Lincoln
Very friendly and said merry xmas

AVAILABLE TIMES

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965 S 27th St, Lincoln, NE 68510965 S 27th St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun10:00 am - 6:00 pm
2.14(7 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Kate the clinic manager really helped when while I’m very sick. She was very efficient, provided me with great information, and was kind.
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1265 S Cotner Blvd, Lincoln, NE 685101265 S Cotner Blvd
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6100 O St, Lincoln, NE 685106100 O St
Open until 6:00 pm
  • Mon 8:00 am - 6:00 pm
  • Tue 8:00 am - 6:00 pm
  • Wed 8:00 am - 6:00 pm
  • Thu 8:00 am - 6:00 pm
  • Fri 8:00 am - 6:00 pm
  • SatUnknown
  • SunUnknown
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3740 N 27th St, Lincoln, NE 685213740 N 27th St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat10:00 am - 6:00 pm
  • Sun10:00 am - 6:00 pm
2.5(3 reviews)
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4900 N 26th St, Lincoln, NE 685214900 N 26th St
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • SatClosed
  • SunClosed
5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Concentra Urgent Care, Lincoln - 4900 N 26th St, Lincoln
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4210 Pioneer Woods Dr, Lincoln, NE 685064210 Pioneer Woods Dr
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat10:00 am - 6:00 pm
  • Sun10:00 am - 6:00 pm
4.06(17 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

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1601 N 86th St, Lincoln, NE 685051601 N 86th St
Open until 9:00 pm
  • Mon 9:00 am - 9:00 pm
  • Tue 9:00 am - 9:00 pm
  • Wed 9:00 am - 9:00 pm
  • Thu 9:00 am - 9:00 pm
  • Fri 9:00 am - 9:00 pm
  • Sat 9:00 am - 9:00 pm
  • Sun12:00 pm - 9:00 pm
4.61(3 reviews)
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5901 N 27th St, Lincoln, NE 685215901 N 27th St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
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7501 S 27th St, Lincoln, NE 685127501 S 27th St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 9:00 am - 5:00 pm
3.29(7 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Was there a little wait time, yes, but that’s to be expected with any urgent care especially with heightened flu season. However they still apologized for the longer wait. You also have the option to reserve a spot online which is a great option. The kids receptionist was even being so kind to let people leave and call when they were close to being called. ALL of the staff were extremely nice and caring! I was very impressed and had a great experience.
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4720 W Huntington Ave, Lincoln, NE 685244720 W Huntington Ave
Open until 8:00 pm
  • Mon 9:00 am - 8:00 pm
  • Tue 9:00 am - 8:00 pm
  • Wed 9:00 am - 8:00 pm
  • Thu 9:00 am - 8:00 pm
  • Fri 9:00 am - 8:00 pm
  • Sat 9:00 am - 1:00 pm
  • Sun 9:00 am - 1:00 pm
1.0(2 reviews)
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2910 Betten Dr, Crete, NE 683332910 Betten Dr
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
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1760 County Rd J, Wahoo, NE 680661760 County Rd J
Open until 2:30 pm
  • Mon 2:00 pm - 2:30 pm
  • Tue 2:00 pm - 2:30 pm
  • Wed 2:00 pm - 2:30 pm
  • Thu 2:00 pm - 2:30 pm
  • Fri 2:00 pm - 2:30 pm
  • SatUnknown
  • SunUnknown
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227 Main St, Louisville, NE 68037227 Main St
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11946 Standing Stone Dr, Gretna, NE 6802811946 Standing Stone Dr
Open until10:00 pm
  • Mon 6:00 pm - 10:00 pm
  • Tue 6:00 pm - 10:00 pm
  • Wed 6:00 pm - 10:00 pm
  • Thu 6:00 pm - 10:00 pm
  • Fri 6:00 pm - 10:00 pm
  • Sat12:00 pm - 6:00 pm
  • Sun12:00 pm - 6:00 pm
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Getting Urgent Care in Lincoln, NE

What is urgent care?

Urgent care is a category of walk-in clinic focused on the delivery of immediate, non-life-threatening care. These facilities bridge the gap between primary care doctors and hospital emergency rooms, offering increased convenience and cost-effectiveness. Urgent care centers provide treatment for conditions that require prompt attention but are not considered emergencies that warrant a hospital ER visit. They operate beyond normal office hours, including evenings, weekends, and some holidays, making healthcare more accessible to those in need.

Common services and reasons for visit

Urgent care centers are equipped to handle a variety of health conditions. Here are some common reasons why people visit these facilities:

  • Minor fractures and sprains: Urgent care centers typically have X-ray facilities to diagnose and treat minor bone fractures and sprains.

  • Cuts and burns: They can treat minor wounds, cuts, and burns, and can also provide stitches if necessary.

  • Common illnesses: These include colds, flu, ear infections, urinary tract infections, and strep throat.

  • Diagnostic services: Many urgent care centers offer lab tests, blood tests, and X-rays.

  • Preventive care: Some facilities also provide routine physical exams, vaccinations, and check-ups.

Types of healthcare providers

When you visit an urgent care center, you'll encounter a team of healthcare providers, each with their specific role and expertise. Here are some of the professionals you might meet:

  • Physician: A medical doctor (MD) or doctor of osteopathy (DO) leads the care team. They diagnose and treat illnesses, prescribe medication, and may perform minor procedures. Physicians have completed medical school and residency training.

  • Nurse Practitioner (NP): NPs are registered nurses with advanced training and education, often a Master's degree or higher. They can diagnose conditions, prescribe medication, and provide treatment.

  • Physician Assistant (PA): PAs are medical professionals who diagnose illness, develop and manage treatment plans, prescribe medications, and often serve as a patient’s principal healthcare provider. They train in a curriculum similar to medical school.

  • Registered Nurse (RN): RNs provide and coordinate patient care, educate patients about various health conditions, and offer advice and emotional support to patients and their families.

  • Medical Assistant (MA): MAs perform routine clinical and administrative tasks to keep the offices of physicians and other health practitioners running smoothly.

  • Radiologic Technologist: These professionals perform diagnostic imaging examinations, such as X-rays, on patients.

When to go to an urgent care

Urgent care centers are an excellent resource for immediate, non-life-threatening medical needs. They offer an alternative to emergency rooms and primary care physicians, especially when those options are not accessible due to time constraints or availability. Typical reasons to visit an urgent care center in Lincoln, NE, include minor fractures, sprains, strains, cuts, burns, colds, flu, ear infections, urinary tract infections, and other common illnesses. They also provide services such as vaccinations, physicals, and certain types of testing.

Urgent care vs emergency room (ER)

While both urgent care centers and emergency rooms provide immediate care, they serve different purposes. Emergency rooms are equipped to handle life-threatening conditions such as severe chest pain, difficulty breathing, severe burns, or major trauma. Urgent care centers, on the other hand, handle non-life-threatening conditions that still require immediate attention. They are typically more cost-effective and have shorter wait times than emergency rooms. However, if you believe your condition is life-threatening, it's crucial to go to the nearest ER or call 911.

Urgent care vs primary care

Primary care physicians are essential for routine check-ups, managing chronic conditions, and preventative care. They are familiar with your health history and can provide personalized care. However, they often require appointments booked in advance and may not be available for immediate needs. Urgent care centers bridge this gap by offering immediate care for non-life-threatening conditions when your primary care physician is not available. They operate during extended hours, including evenings, weekends, and holidays, and do not require an appointment.

Urgent care vs retail clinic

Retail clinics, often found in pharmacies or supermarkets, provide care for minor illnesses and preventative services. They are typically staffed by nurse practitioners or physician assistants and are a convenient option for basic health needs. However, urgent care centers offer a broader range of services. They are equipped to handle more serious conditions like minor fractures and burns, and they often have on-site lab and imaging services. While both options provide walk-in appointments, urgent care centers offer more comprehensive care for your immediate needs.

Urgent Care Centers in Lincoln, NE

Lincoln, the capital city of Nebraska, boasts a robust network of urgent care centers ready to provide immediate, quality healthcare to its residents.

Finding Nearby Urgent Care

Lincoln's urgent care centers are strategically located throughout the city, ensuring that no matter where you live, quality healthcare is just around the corner.

Urgent Care in Downtown Lincoln

For residents and workers in the heart of the city, there are several urgent care clinics available, offering a range of services from injury treatments to diagnostic tests.

Urgent Care in the University Place

Located near the University of Nebraska-Lincoln, these urgent care centers cater to the needs of the student population, faculty, and nearby residents, providing accessible and efficient healthcare services.

Virtual Urgent Care

For those who prefer not to travel or need to consult a healthcare provider from the comfort of their homes, many of Lincoln's urgent care centers offer virtual visits, ensuring that quality care is just a click away.

Selecting a Clinic

When choosing an urgent care clinic, consider factors such as the clinic's location, its hours of operation, the services it offers, and its ratings and reviews. It's also important to check if the clinic accepts your insurance. Solv provides all this information, making it easier for you to make an informed decision.

Booking Same-Day and Next-Day Appointments

With Solv, booking a same-day or next-day appointment at an urgent care clinic in Lincoln is as simple as a few clicks. You can view the available slots, choose a time that suits you, and book your appointment directly from the platform.

How Solv Streamlines Your Healthcare in Lincoln

Solv is your reliable partner in healthcare. We help you find nearby urgent care centers in Lincoln, provide detailed information about each clinic, and offer a seamless booking experience. With Solv, you can be confident of accessing immediate, quality healthcare whenever you need it.

What to Expect with Your Visit

When you're in need of immediate healthcare, understanding what to expect during your urgent care visit can help alleviate stress and ensure a smooth process. From preparation to follow-up care, we're here to guide you every step of the way.

Preparing for Your Visit

Before you head to the clinic, there are a few things you can do to prepare for your urgent care visit. First, ensure you have a valid form of identification and your insurance card, if you have one. It's also helpful to bring a list of any medications you're currently taking, including dosage information. If you're experiencing symptoms related to a recent injury or illness, try to remember as many details as possible about the onset and progression of these symptoms. This information can help your healthcare provider make an accurate diagnosis.

During Your Visit

At the clinic, you'll begin by checking in at the front desk. After a short wait, a healthcare provider will call you into an examination room. They'll ask about your symptoms, medical history, and any medications you're currently taking. Depending on your situation, you may undergo diagnostic tests such as blood work or x-rays. Your healthcare provider will then discuss your diagnosis and treatment options with you.

Respecting Your Time

Urgent care centers understand that your time is valuable. They strive to keep wait times short and visits efficient, so you can get back to your day as quickly as possible.

Quality Care

Despite the quick nature of urgent care visits, rest assured that your health is in good hands. Urgent care providers are experienced professionals dedicated to delivering high-quality care.

Follow-up Care and Communication

After your visit, you may need to take prescribed medications, follow a care plan, or schedule a follow-up appointment. Your healthcare provider will clearly explain these steps and answer any questions you may have. You can also expect to receive communication from the clinic, such as test results or reminders for any necessary follow-up visits.

Cost and Insurance Details

Urgent care visits are typically more affordable than emergency room visits. The average out-of-pocket cost for basic care at an urgent care center ranges from $71 to $125, with additional costs for services like shots, x-rays, and labs. In contrast, a comparable emergency room visit averages around $1,318. Most urgent care centers accept insurance, as well as both Medicare and Medicaid, making them a cost-effective choice for immediate healthcare needs.

Best urgent care in Lincoln, NE

In the bustling city of Lincoln, NE, residents have a variety of top-rated urgent care options to choose from. One of the most highly-rated is NextCare Urgent Care, with three locations throughout the city. The location on N 66th St holds a 4.57 rating from 777 reviews, indicating a consistent level of quality care and patient satisfaction. A short drive away, the NextCare Urgent Care on N 26th St boasts an even higher rating of 4.71 from 170 reviews. The third NextCare Urgent Care, located on Village Dr, tops the list with an impressive 4.76 rating from 376 reviews. These three locations are spread throughout Lincoln, ensuring that no matter where you are in the city, exceptional urgent care is within reach.

Another notable urgent care center in Lincoln is Concentra Urgent Care. Although it only has one review, it holds a perfect 5.0 rating. Located on N 26th St, it's in the same vicinity as the NextCare Urgent Care, providing another excellent healthcare option for residents in that area.

The Urgent Care Clinic of Lincoln, located on Pioneer Woods Dr, also serves the city with a 4.06 rating from 17 reviews. While this rating is slightly lower than the NextCare locations, it still indicates a high level of patient satisfaction and reliable care.

Across these clinics, top reviews highlight friendly and professional staff, short wait times, and high-quality medical care. Whether you're closer to N 66th St, N 26th St, Village Dr, or Pioneer Woods Dr, rest assured that you have access to some of the best urgent care in Lincoln, NE.

Urgent Care FAQs

  • How much will an urgent care visit in Lincoln cost?

    The price charged at an urgent care, whether in Lincoln or elsewhere, will be based on the location, and there are no actual standard costs between the clinics. Assuming you are paying with cash, you might come across an urgent clinic that charges you $50 while another situated some mile away charges you $100 for the same services. The standard cost in urgent care where insurance cover is not involved ranges from $100 to $125. This price is generally the standard price of a visit before extra services. There are a couple of additional care services that could make your appointment to an urgent care costly including x-rays and lab tests, medications and injections (such as immunization), casting broken bones, as well as stitches and splints. If you have a viable insurance plan in place, the standard pay will be between $20 – 50 depending on your insurance coverage and whether you are in contact with the provider.

  • Are Lincoln urgent care centers open after hours?

    Most primary care doctor offices are open during routine work hours, Monday thru Friday, 9:00 am to 5:00 pm. Conversely, most of the urgent care centers in Lincoln are available after hours, on weekends, and many holidays. Typical urgent care hours are 8:00 am to 8:00 pm daily, although location-specific hours may vary. 

  • Do urgent care centers in Lincoln take appointments?

    Historically, urgent care centers were strictly an on-demand, walk-in healthcare service mode. More recently, as consumer behaviors and expectations have evolved, many urgent care clinics have begun offering book ahead visits, allowing consumers to select a same-day or next-day time that works best for their schedule. Use Solv to find a Lincoln urgent care center that offers advanced bookings (or appointments) and book online.

  • How do I book an appointment online with an urgent care in Lincoln?

    Solv allows Lincoln residents and visitors to book urgent care visits online with just a few taps. Same-day and next-day visit times are generally available, and you can search for real-time availability clinics.

  • How can I find an urgent care in Lincoln who takes my insurance?

    Solv allows you to find any of the urgent care and walk-in clinics in Lincoln, many of which accept most major commercial insurances. Just browse the clinics page to see if your carrier and plan is listed. If you are still unsure, it is best to contact the urgent care center directly for clarification.

  • Do Lincoln urgent care centers offer virtual visits or telemedicine?

    Many urgent care centers, including those in Lincoln, now offer virtual visits or telemedicine for residents and visitors throughout the state. Virtual urgent care visits are generally booked online whether in advance or on-demand. Clinics that do offer virtual care have a video icon on their profiles.

  • What is the best urgent care center in Lincoln?

    While it would be easy to provide a list of urgent care centers in and around Lincoln, 'best' is a challenging term to qualify. For some consumers, that could mean the closest location whereas other people may prioritize patient reviews, service costs, availability, or whether or not the provider accepts their insurance. With the list of locations above, use the filters provided to narrow the results to find the best urgent care for your needs.

  • What is urgent care?

    Urgent care are available to assist patients that are looking for immediate, convenient medical care. In that manner, they are similar to an emergency room. The difference, however, is that ERs are meant to treat major, life-threatening injuries and illnesses while urgent care centers manage life’s minor bruises and bumps. In simple terms, an urgent care is seen as a walk-in health center that focuses in offering non-emergent health care conditions, including the treatment of the typical illnesses and injuries such as fractures and sprains, cuts and burns, scrapes, stings and bites, flu and cold symptoms, nausea and vomiting, abdominal pain, and much more. Most urgent care facilities offer both diagnostic and preventive care such as well visits, immunizations, STD testing and annual physicals. For regular visits and check-ups on these clinics, you should expect to pay between $20 and $100. The good thing is that most urgent care clinics will accept major PPOs and insurance cover, Medicare, as well as self-pay in the form of credit cards or cash. Urgent care clinics are located in most parts of the country in various regions to offset emergency room visits and provide a gap in healthcare services. They take patients during all hours of operations, which offer a significant convenience to most people who have and continue to undergo the need for sudden and immediate medical attention.

Recent Urgent Care Reviews (20)

I have always like the staff at urgent care. Cheryl is very patient and understanding. She is my favorite.

- Verified patient on 2/16

I drove to urgent care to have a strep test done. When I got there the door sign said if you have a sore throat or other certain symptoms go back to your car and Start your appointment online. So I did that and when the doctor video chatted with me, he asked me several questions and what was happening and then informed me that nobody was in urgent care on that day. He asked me if there was a sign that said they were closed but it did not. If I would’ve known nobody was in the office I wouldn’t of Went online to start the appointment process. I’m guessing I’m going to get a bill for this online chat with the doctor but it’s gonna be a bill that is going to need to be canceled due to the situation. The doctor said he would let the owners know that they should put a sign up on the door informing the patients if nobody is in the office.

- Verified patient on 10/27

Staff was very friendly and easy to talk to. One of the best experiences I’ve had in healthcare, considering it’s an urgent care. Would definitely recommend!

- Verified patient on 10/13

Charly was very polite and nice. Got through the process well and set up a strep and Covid-19 swab. Thank you Charly and Twin Rivers Urgent Care Seward Ne.

- Verified patient on 9/17

This is the best Urgent Care there is! Ashley and Bryan are amazing. When we can’t see our Primary, I have no worries taking family members here. Excellent care, friendly staff, clean facility, takes time but is still efficient!

- Verified patient on 8/25

I have always thought that Twin Rivers is a very good place to go for urgent care.

- Verified patient on 12/5

Bryan is a high quality physician not usually seen in an urgent care setting. Asks relevant questions comes up with a clear plan of care. Awesome!

- Verified patient on 8/24

Twin Rivers Urgent Care has (in the few times my husband and I have been there) had the utmost care and respect for us. The two times we've been tested at curbside, the health care providers have been very courteous. Best urgent care in Grand Island.

- Verified patient on 7/22

I visited Midwest Urgent Care today and I have visited this clinic numerous times over several years and I love it. They are quick, super friendly and polite. It is super convenient!

- Verified patient on 1/5

I went to the Glendora, CA Urgent Care location on 5/14/21 at approx. 6:00 pm for relief from severe itching, sneezing & other debilitating symptoms caused by my seasonal allergies. I was greeted by the woman seated at the front desk immediately & brought into an exam room as soon as I checked in, since there were no other patients in the waiting area at the time I arrived, which I was very grateful for. All of the staff & I were wearing masks for Covid safety, which I also appreciated. The woman at the front desk was polite & efficient. The man (nurse?) who greeted me, weighed me & gave me an injection was friendly & kind, & even seemed to remember me from my last visit to this office in February with the same symptoms. Even though he was polite & totally professional, it was very embarrassing for me to have a young man weigh me & give me an injection in my bottom. I guess I'm old-fasioned & very shy, because I would have preferred a woman nurse, at least to give me the shot, or to be asked if I had a preference, or had a woman present in the room when he injected me. When he took my blood pressure, the sleeve was very tight on my arm & hurt quite a bit. He apologized for this. The PA I saw, Tallin Martirossian, was very kind, comforting & prompt. After my injection, she instructed me to wait 10 minutes before I left the office, which I did. Unfortunately, about 20 minutes later, when I went to the CVS store next door to fill my prescription, I had a very bad reaction to the shot I got (a steroid). I had excruciating pain on the site of the injection (very high on my bottom/lower back/hip) & up my back. I felt like I was going to vomit or faint. I had to find a chair in the store to sit down. I was in so much pain, that I had to call my husband to drive to CVS from our home, to walk with me back to the Urgent Care office to see the doctor again. It was a very scary & upsetting experience. I have never had such a bad reaction to an injection before, not even to the two Covid vaccine shots that I received in April. And I have received steroid shots for my severe allergy symptoms many times in my life, with no severe pain afterward. The PA & the male nurse/assistant were both concerned & caring when my husband & I returned to their office. They allowed me to lay down on the exam table in an exam room, asked relevant questions & offered me water. However, the PA did not explain what caused my severely painful reaction to the shot. I was in too much pain to ask questions. Thankfully, after about 30 minutes laying down in the exam room, my pain subsided & I was able to walk out of the office with my husband at about 7:30 pm, 90 minutes after I first walked in. In spite of my very painful & scary reaction to the injection I received, I would still return to this Urgent Care office, due to the staff's promptness (almost zero wait time!), kindness & attentiveness. I don't blame the staff for the pain I experienced, although I did wonder if the shot would have hurt as badly if the male nurse had injected me lower on my bottom. But I didn't pull my pants down very far due to my embarrassment & he seemed sensitive to this! One suggestion: when the assistant & PA/doctor first greet patients in the reception area, at the scale, & exam room, they should ALL INTRODUCE THEMSELVES & state their title/job. ("I'm Mike & I'm an EMT. I'm Susan & I'm a Physician's Assistant.") This should be a standard practice at ALL doctor's offices, especially Urgent Care clinics. It can be uncomfortable & scary being treated by a complete stranger. I also received a presciption at this appt., which I was grateful for. The PA seemed to have a record of my previous visit there, which I appreciated. So overall, I would rate my experience at this office a 3 out of 5 stars, or 7 out of 10! And I will go back there if necessary, even though I had such a painful reaction to the injection. I hope this long review is helpful to you in providing excellent service to all patients at your Urgent Care. They provide an important service to the Glendora community. Thank you!

- Verified patient on 5/15

Everyone was very friendly and helpful probably one of my best experiences with the doctor or urgent care.

- Verified patient on 1/1

Everybody was super nice and the drs listened. It was literally the best urgent care I have Been to! The only thing that was awful was the wait time. I was Waiting for 45 minutes in the waiting room alone.

- Verified patient on 10/20

Besides trying to fill out everything on the phone. Everything else went smoothly. Nice to have a place like this in town. Especially when unexpected things happen and the regular clinic is closed. Other members of the family have been in to Urgent care. We like to keep this as a last resort option. Still monitoring my situation closely. May have to go back in.

- Verified patient on 10/25

What a gem of an urgent care! The staff and nurses were so kind and helpful! It seriously felt like my mom was taking care of me. Knowledgeable, kind, quick wait time and just overall quality of care was outstanding!!

- Verified patient on 10/23

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that’s where I should’ve went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don’t know that I want to make that drive by myself. I know you can call an ambulance but I don’t feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should’ve checked my oxygen they should’ve checked my temperature and they should’ve at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I’m trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don’t think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don’t know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can’t drive right now. And I don’t really have anyone to help me because everyone has a life and it’s kind of hard to ask them to stop what they’re doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I’m not better in a few days I’m going to have to go to the hospital and I don’t want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I’m scared to go to the hospital but at the same time if I get worse or do not get better I’m going to have to when I really feel like the urgent care could’ve helped me better than they did.

- Verified patient on 5/15

This is one of the best urgent care experiences that I have ever had. I would recommend the Grand Island Twin Rivers Urgent Care facility to anyone that I know that needs care. Thank you to all of those involved with explaining online registration so that it was easier for me (not computer savvy). God bless you all :) Jessa Soto

- Verified patient on 3/1

I had a great experience hassle free from the comfort of home. My daughter didn't even have to leave her bed which was beyond convenient because she was feeling pretty miserable. I always have a great experience with Mid-West Urgent Care. They have taken care of my family's health for years.

- Verified patient on 7/7

Love Urgent care👍

- Verified patient on 11/19

This was my first Time doctoring at Twin Rivers Urgent Care. My experience was somewhat confusing regarding the “signing in/up” process. Also, the young receptionist had a strong Latino accent , spoke very fast and was difficult to hear. Her colleague at the front desk was extremely helpful.

- Verified patient on 12/19

My visit was quik and with very little waiting time. I wud very much recommend Twin Rivers Urgent Care to friends and family...

- Verified patient on 11/17

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