Sinusitis treatment
in Cypress, TX

Unfortunately I’ve had to go back several times for treatment for the same issue over a period of a few weeks. I think it’s pretty unfair that they charge me every time.

5 stars to all but the doctor! I booked an appointment online, arrived on time but still had to wait 15-20 minutes. The wonderful nurse, Leslie, treated me like an old friend and bent over backwards to make me feel peaceful and calm. I’d give her 20 stars, if possible! The doctor wasn’t very friendly, let alone cheerful, (horrible “bedside manner”), unlike the nurse and receptionist. He frowned most of the time and acted as if he wanted to stay as far away from me as possible. However, I believe his diagnosis and prescription order were correct. I just don’t know what I might have done or said to have prompted his unfriendly treatment of me. My treatment by the man I spoke with on the phone the previous day was entirely different. He was warm and friendly, like nurse Leslie. Perhaps this doctor ,(“Val”?) was worried about something or just doesn’t like women, but I was totally unprepared for his rude treatment. I could hear him talking to a man ahead of me in Spanish for many minutes before my online-set appointment, apparently ignoring my appointment. What advantage to pre-setting an appointment if not treated with respect and punctuality? I hope he will treat future patients better.

I've been to this facility 3 times already since May, 2019. Always, the personnel are friendly and the medical people make you at ease. To me , this is important especially for a patient. We are in a vulnerable state. Today, I get a follow up phone call from my last visit last 2 days ago. That is really nice of them

Dr Sanjoto amazing she took care of my pain very knowledgeable. I was given the best quality of care. Fantastic Doctor. Marissa front desk phoenimal best customer service and the other staff Jen tech Chris jones out standing best urgent care in the business.

Very helpful and ready to help and assist. Thanks so much for helping my family and me during Covid-19 pandemic 😷.

I had an emergency. My phone had no power. The receptionist registered me. In 7 minutes I was called to a patient room, was seen by the doctor, and discharged. Every one was professional, respectful, and vibrant. The facility was decorated like a grand hotel. I saved the Next Level number in my phone to take a gift for being exceptional.

I felt sick, booked an apt online for next day. I arrived and saw ppl waiting in cars they came up signed me in. They test outside and maintain it clean. The person who tested me was as gentle as she can be. Once it was done I had my test results within 24 hours. However, their time is listed as 48 hours so don’t always expect it. Wonderful staff, clean outside facilities.

The entire staff had a fantastic attitude and got me in and out. Extremely satisfied and wish all healthcare workers were the same! Thank you Mrs.  Raspberry and Ms. Alex!!

On-time. efficient friendly and business-like. Online booking and processing all went just fine.

I would like to say I had one of the best experience. In and out with phenomenal staff members. I believe a young lady named Carla and Hillary gave me the best customer service And I would highly recommend this urgent care.