Sinusitis treatment
in Mason Neck, VA

Good app. I wanted in person visit but when I booked my appointment was like virtual and no option to change it. Had to wait for additional 1 hour . Everything else is really good.

The Lady at the front Desk was very friendly and helped me a lot in my visit. 👏 The whole team there are Great.

I was pleased that I could get an appointment the same day. Staff were friendly and compassionate Given medication to help with my pain at my visit. I would have like to have more explanation of my medication and my diagnosis. I had a hard time finding the place. Had to ask couple of people where it was located. Booked online . I haven’t seen my bill yet, so don’t know the cost. Checkin was very easy. Only 1 sheet of paper, to fill out. Did not ask about present medication, allergies or history, which I was surprised about. Thanks

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

It went amazingly well as Taruni made it easy for us.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Had a very painful and infected cyst on my back, the ladies up front were amazing and the doctor took very good care of me. I will definitely go back for any medical needs

This was our first time coming to PM Pediatrics. I wish I would have know about it sooner. The physician was very knowledgeable. She is a pediatric ER physician. After her thorough exam, she gave us the time we needed to talk and ask questions. I felt very comfortable with her recommendations.

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

For a first time visit, I was very impressed. From the phone call the day prior, making the appointment was swift. Excellent attendance in the front. Very polite staff from the waiting area to the exam room… Excellent bed side manners of the Pediatrician, and medical assistant. My daughter felt at ease.. I’m certain we will be back if the need arises.

Everyone was great. No complaints. Fast Trac actually has an only scheduling and paperwork system that works! So many other places I do everything online and then they ask me to fill out physical forms as well. WHY? At Fast Trac you will do all that stuff once, and never again unless something changes. They are good.