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AFC Urgent Care - Cleveland Logo

COVID testing
Offers video visits
Business hours
Closed Now
Clinic Address170 Mouse Creek Rd NW, Cleveland, TN, 37312
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE, Triwest

AFC Urgent Care, Cleveland is an urgent care center in Cleveland, located at 170 Mouse Creek Rd NW. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, AFC Urgent Care, Cleveland offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger American Family Care (AFC Urgent Care), this clinic has affiliates with the closest other clinic being in Ooltewah about 14 miles away and is open today from 8:00AM to 8:00PM.

Recognized favorably amongst their patients, AFC Urgent Care, Cleveland has an average rating of 4.8 stars out of 5 based on 5235 total ratings. In fact, recent patients have frequently used words such as "ambiance", "bedside manner" and "timeliness" to describe their experience at the clinic. Certainly not terms you hear about healthcare providers too frequently!

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Daylight Time (EDT)
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
Video visits
8:30 am - 4:45 pm
8:30 am - 4:45 pm
8:30 am - 4:45 pm
8:30 am - 4:45 pm
8:30 am - 4:45 pm
COVID Testing at AFC Urgent Care - Cleveland
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • Lab tests
  • Mono test
  • Pregnancy test
  • Pulmonary function test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 in-house test
  • COVID-19 PCR test
  • COVID-19 send-out test
  • COVID-19 test


  • Flu shot
  • Travel vaccines
  • Tetanus vaccine
  • Chickenpox vaccine
  • Hepatitis vaccine
  • Measles vaccine
  • Typhoid vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Flu shot$45
  2. Sports physicals$35
  3. School physicals$35
  4. Camp physicals$35
Additional Nearby Locations
AFC Urgent Care


4791 ratings

9058 Old Lee Hwy, Ooltewah, TN 37363

14 miles away

AFC Urgent Care

Athens, Tennessee

2856 ratings

2037 Congress Pkwy S, Athens, TN 37303

21 miles away

AFC Urgent Care


4542 ratings

1521 Gunbarrel Rd Suite 103, Chattanooga, TN 37421

22 miles away

AFC Urgent Care


4970 ratings

5546 TN-153 Suite 120, Chattanooga, TN 37343

23 miles away

AFC Urgent Care


3211 ratings

700 N Campbell Station Rd, Farragut, TN 37934

61 miles away

Ratings & Reviews

Overall Rating 4.8
Based on 5235 Ratings
Wait Time
(1214 Ratings)
Quality of Care
(1215 Ratings)
Bedside Manner
(1208 Ratings)
Staff Friendliness
(1217 Ratings)
Facility Cleanliness
(1205 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Staff very friendly and was in and out in less than 30 minutes.
Reviewed in
The staff was great. They treated me like I was one of their family member.
Reviewed in
I felt the Staff was professional and Courteousness; and treated me great, thank you all for your great Service. The only think I felt too long is when you have to drive in the back; if they think you have Covid; and I understand that for safety reason , it feel it take forever sorry.
Reviewed in
Great, in and out promptly. Prescription was ready when I arrived . Next couple days showed much improvement. Would recommend urgent care to anyone who needs prompt, courteous, serious care. Thanks, I appreciate you all.
Reviewed in
A very good experience as a first time patient. Staff was very friendly and wait time was very short.
Reviewed in
Excellent as always! Love that I get to wait in my vehicle, fill out paperwork on my smartphone and get text messages when y’all are ready for the patient to be seen.
Reviewed in
Abby is always so nice.
Reviewed in
Went for a COVID test. The staff was super friendly from front desk all the way through the visit. They had me in and out of there in no time.
Reviewed in
Bo Marshall is a very knowledgeable PA who explained everything in easy to understand wording. I really like this place. I used the Solv app to book my appointment.
Reviewed in
Another great experience with AFC! Bo took great care of me.
Reviewed in
I was out of town and went to AFC in Cleveland, Tn. The staff was wonderful. I had X-rays. The doctor was very helpful and went out of her way to make sure the X-rays were correct. I would definitely recommend this AFC office!
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I was treated very well. Dr. Rudolph was kind and professional. The staff was friendly. I would recommend them to anyone needing care.
Reviewed in
We just needed a Rapid COVID test for travel. Everyone was friendly and helpful. The process went along easily and on time. I
Reviewed in
Visit went smooth. I love using the Solv app. Using Solv app made all so much easier.
Reviewed in
Well done, compassionate and timely.
Reviewed in
I had a severe case of Covid - Can not even remember driving 1 hour to get to AFC. They saved my life by getting me in an ambulance and straight to the hospital. I don't know who the doctor was but he is for sure my hero. Thank You AFC for being there in my desperate time of need.
Reviewed in
I had to wait an hour just to get to a room. Once in the room things moved a little quicker. It too another 45 minutes for my care. The staff was polite and professional.
Reviewed in
Professional and efficient staff.
Reviewed in
I’ve been here before and both times they were very good and kind….. Thank you 😉
Book a visit
Visit type
In-person visit
Video visit

Message from the clinic:

Molecular Rapid COVID-19 testing now requires a reserved time slot. Time slots may be reserved by following the link below. Testing cost is covered by in-network insurance and non-insured patients by order of the medical provider. Patients should check to make sure insurance plan is in network. We also provide testing for those without insurance through the Cares Act.

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VA authorized urgent care center