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AFC Urgent Care - Cleveland Logo

Offers video visits
Offers Rapid COVID test
Business hours
Closed Now
Clinic Address170 Mouse Creek Rd NW, Cleveland, TN, 37312
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE, Triwest

AFC Urgent Care, Cleveland is an urgent care center in Cleveland, located at 170 Mouse Creek Rd NW. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, AFC Urgent Care, Cleveland offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger American Family Care (AFC Urgent Care), this clinic has affiliates with the closest other clinic being in Ooltewah about 14 miles away and is open today from 8:00AM to 8:00PM.

Recognized favorably amongst their patients, AFC Urgent Care, Cleveland has an average rating of 4.8 stars out of 5 based on 4426 total ratings. In fact, recent patients have frequently used words such as "ambiance", "bedside manner" and "timeliness" to describe their experience at the clinic. Certainly not terms you hear about healthcare providers too frequently!

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Daylight Time (EDT)
  • Tues
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
  • Mon
  • Clinic
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 5:00 pm
  • 8:00 am - 5:00 pm
  • 8:00 am - 8:00 pm
  • Video visits
  • 8:30 am - 4:45 pm
  • 8:30 am - 4:45 pm
  • 8:30 am - 4:45 pm
  • 8:30 am - 4:45 pm
  • Closed
  • Closed
  • 8:30 am - 4:45 pm
  • COVID Testing

    AFC Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Rapid Test, < 1 hour *
    No screening required
    • No screening required to get a COVID test.
    • To schedule a test, book a visit with "COVID test" as your reason for visit.
    • The COVID test is done inside the clinic.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • The clinic will let you know whether they are using an onsite or offsite lab for results.
    • For tests analyzed onsite, turnaround time for results is one hour or less
    • For tests analyzed offsite, turnaround time for results is 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    No screening required
    • No screening required to get an antibody test.
    • To schedule a test, book a visit with "COVID antibody test" as your reason for visit.
    • The test is done inside the clinic.
    • A health care worker will administer the test by drawing a blood sample.
    • Tests are analyzed at an offsite lab.
    • You should receive your results in 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.


    Labs and Tests

    • Blood test
    • Diagnostic test
    • Drug test
    • Flu test
    • H pylori test
    • Lab tests
    • Mono test
    • Pregnancy test
    • Pulmonary function test
    • RSV test
    • STD testing
    • Strep test
    • TB test
    • Trichomonas test
    • Urinalysis
    • Glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test


    • Flu shot
    • Travel vaccines
    • Tetanus vaccine
    • Chickenpox vaccine
    • Hepatitis vaccine
    • Measles vaccine
    • Typhoid vaccine
    • Yellow fever vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Flu Shot$45
    2. School Sports Physical$35

    Ratings & Reviews

    Overall Rating 4.8
    Based on 4426 Ratings
    (1011 Ratings)
    Quality of Care
    (1012 Ratings)
    Bedside Manner
    (1007 Ratings)
    Staff Friendliness
    (1014 Ratings)
    Facility Cleanliness
    (1007 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    The online paperwork (via cellphone) needs fixed. Every time I had to look at something else on my phone or scrolled up to high I had to start ALL over. It took me 3-4 times to get registered.
    Reviewed in
    I came in for a DOT physical and everyone was very helpful and polite! Molly did a great job and the nurses were able to get me in and out quickly. Thanks!!
    Reviewed in
    Doctor was very attentive and nurse was excellent. Staff helpful but doing forms on my phone is a bit tricky at my age.
    Reviewed in
    Wonderful experience, again! Jessi and all the staff took great care of me.
    Reviewed in
    I was very pleased with service
    Reviewed in
    AFC is always super professional, quick, and even though it’s quick, you feel confident in the doctor’s expertise and care.
    Reviewed in
    The only problem I have is the issue it’s Covid. I’ve had both shots and felt like the treatment was overboard. I’ve never believed the Covid story and guess I never will. I’ve had bronchitis several times and knew I needed a stop to it quick. Everything else was great
    Reviewed in
    Everyone was very Professional. Entire visit was pleasant. Not stressful at all. Answered all questions. Would recommend.
    Reviewed in
    Perfect care,everyone was kind, friendly, and helpful.
    Reviewed in
    The RN & NP were professional, caring & efficient.
    Reviewed in
    Wonderful service
    Reviewed in
    Very pleased
    Reviewed in
    Quickly taking back and tests ran efficiently.
    Reviewed in
    I had not been to AFC in the past and so expected the experience to be the usual for an urgent care facility. But AFC people, procedures, and facilities were a cut above in terms of cordiality, efficiency and thoroughness. I do not hesitate to recommend their services.
    Reviewed in
    So fast. Thank you so much!!
    Reviewed in
    Awesome staff and facilities! Quality care without feeling rushed or overlooked, I am VERY PLEASED!!!!
    Reviewed in
    Being new to this area. I had to update my medical card for my CDL. I was referred to AFC Urgent Medical care through a friend. I walked in and was greeted by a friendly/ professional staff member. After I finished filling out the required paperwork, I was to see the Doctor ( Very professional, friendly and personable, even though he was a Dallas Cowboy fan! )to complete my required physical. I WOULD HIGHLY RECOMMEND AFC URGENT CARE! IT WAS A GREAT EXPERIENCE! KEEP UP THE GREAT WORK! THANK YOU, R Middleton.
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    Reviewed in
    Came for knee pain. Saw Dr quickly with very little wait time. Everyone was great! I highly recommend AFC.
    Reviewed in
    NP Jessi is the sweetest and actually listens to your issues. Not only did she help me today but made some recommendations for the future as well
    Reviewed in
    We are from out of town and drove over an hour to get there and had a great experience. The staff were friendly and courteous and made a potentially difficult process smooth and easy. I would highly recommend.
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    VA authorized urgent care center