AFC Urgent Care, Statesville NC

I did a walk-in and was greeted very quickly. Check-in was so easy and quick. They got me back to a room probably within five minutes. The nurse was more than amazing and the PA/doctor that saw me with above and beyond. I really wish I could actually come there for him to be my regular doctor. That’s how amazing he was explained. Everything was very thorough.

Kid woke up sick, got right in. Wait time was fast. Thank you!

I came in for a DOT physical, check in was great, staff was great, and the care was great.

Walk in for flu shot. Check in was easy. Staff was great. Care was good

Staff was very knowledgeable and friendly.  There was no wait time, and the staff was very helpful

MA Savannah and the provider George were very helpful with getting my son in and out in a timely manner and being very helpful with getting him what he needed to feel better !

Wonderful experience. Would recommend!! Quick response. Very caring.

Great staff ! I visited the AFC urgent care on my lunch break very fast service The PA ask me questions and was concerned I was not rushed feeling better already Highly recommend

Great experience was only thee for around 30 minutes my daughter was seen and diagnosed quickly.  Staff is amazing so nice

Made an apt for my kid to be seen at 2. Came at 2. 4 people in front of me. Wasn’t brought back until 3. Tech was rude, made a snide comment about the blanket my shivering kid whose fever was spiking needed due to the extended wait time in a cold exam room. Took vital signs and then did not disclose results. I saw a pulse Ox of 91% and despite accepting that(kid was noticeably congested with an asthma history-if she’d asked) and instead asked for deep breaths to get up to a 96% reading. Never initially took a temp. Reason for apt that I said online was fever.  20 minutes go by and she takes a ear temp. No disclosure. Comes back 10 minutes after that with an oral probe. Still no feedback. Actual nurse comes in with a cup of medication and only disclosed what it was because I asked. Didn’t get the dose or anything, just Ibuprofen. Didn’t tell me the reason. I asked how high the temp was- she said 104 oral and 103 axillary. This kid was 95.8F when we left the house for the 2 o’clock apt. This kid also has a history of fast spikes and seizures. No call bell if she had a seizure in room. Also, this means that the tech saw a 103 temp and said nothing!! What stinks is that once the NP came in she was lovely, nice, perfectly appropriate and I couldn’t be happier with her service - a shining beacon in this dogcrap of an “urgent” care appointment. After being left yet another 10 minutes, I grabbed the trash bag liner(good housekeeping… I guess since there was extras in the bottom of the trash can) and put my kid in the car so she could vomit on the ride home.  Worst experience ever- and I work in healthcare as a nurse! Unacceptable. As I told the receptionist that I apologize, but have to ditch out on the rest of the appointment, she paused me leaving by thanking me for coming in today and hoped my kid felt better. Meanwhile, my kid was holding a trash bag on her face out the door.  Are you kidding me?!