Walk In Urgent Care, previously called Excel Urgent Care, is a regional chain of urgent care centers in Ohio with nearly a dozen locations in cities like Ashland, Bowling Green, Fremont, Marion, Mansfield and Tiffin. Each urgent care center is open 7 days a week for extended hours seeing patients with minor medical emergencies when their primary care office is not open.
Showing 16 Locations
After trying unsuccessfully to see my primary doctor for wheezing I walked into Urgent Care on a Saturday morning and had a great experience. The staff was very friendly. They were busy but my wait time was reasonable. After listening to my wheezing he knew exactly what to do and my wheezing was minimal when I left. I would not hesitate to return for any issue. Thank you very much Urgent Care staff!!
I traveled to OH from Miami, FL and I had some major health issues and Dr Hess and her medical assistant, Zainab were very professional. I had no wait time and they handled my prescriptions and health issues and I will be back! I love this place!
Friendly staff. Clean facility, was seen in a timely manner. Very friendly people who work here. Kids talked with the staff and read books that's was available as we waited for my daughter laniya smith to be seen. Great place to be seen at and treated.
Quick, kind, clean, easy!
I had a very good visit there LISA an AYAD were very professional an very pleasant to deal with they truly cared about my visit . i will definitely tell people to go this urgent care .thank you.
I am very very surprised to have had such a positive experience at Urgent Care that I just had to comment. Lisa was beyond professional. She phoned to check on me , once I got home and reviewed my meds, as well as advice as to what I could expect in the next few days . Mindful of this experience, I do not know that I would visit an ER as a first choice . Thank You, Lisa Urgent Care. Lorain, Oh
My eye was almost swollen shut from poison ivy, so I went in. She told me right off there would probably be around a 45 minute wait because of two other cases there, which I appreciated being told up front! Mine wasn’t an emergency so it was fine. When it was my turn to go in, it was only a few minutes before the doctor came in...They were so nice (and I wish I was better with remembering names) and the doctor made sure everything else was ok and wasn’t rushing me through. I would recommend this place....I appreciated their kindness and efficiency!
Had to make a visit this morning.....been at this urgent care a couple of times..always treated great. Today I was greated by Tosha ...and back to see Jennifer...Thanks ladies ...you guys are the best !
very pleasant, fast and efficient
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.