Annual Physical Exam
in Egypt Lake-Leto, FL

Jamie at the front desk (pleasant and professional) entered my information into the system. He perceptively noticed that it would be diffucult for me to fill out the medical history portion (on a tablet) with my injured arm. Jamie assisted me with the Q & A. It took much less time, without the physical pain or hassle. He suggested that I take a seat and that they would be with me shortly. I noticed a check in board above the front desk (I was currently7th). The lobby (clean and tidy) offers hand sanitizer, tissues, coffee and water. My wait time was not long. Lynn the resident Rad Tech took my vitals (weight, blood pressure and temperature) and was very congenial and understanding about my partial hearing loss. She took the time to keep me informed. Lynn also took my X rays and comprehensively conveyed what was needed for each X ray angle. Lynn stated that it would 2 minutes before the Doctor would arrive. That occurred in 2 minutes or less. Dr. Matier is highly personable, obviously well educated and openly approachable in both demeanor and communication. This staff gives outstanding health care at any level. Thanks so much!

Yesterday, I went to TGH Urgent Care Fast Track at Wesley Chapel, and was extremely impressed by the entire staff’s excellent customer service, professionalism, thoroughness with which they reviewed my medications, and medical history, and timeliness with which they saw me. I had never been there, and so this was a new experience for me. The NP who I saw, Ms. Braunlin McDonald, was outstanding. Her communication and listening skills, competence, kindness, medical reports, and more, were first-rate. The facility was well-run, and immaculate. I have been in the medical field for 37 years, and tend to cynically scrutinize the facility and personnel with whom I am trusting my medical care. Let me tell you—-TGH Urgent Care Fast Track at Wesley Chapel did not disappoint! If I needed urgent care, I would go back there in an instant, and would encourage those who need urgent medical assistance to do the same.

I was there on Sunday morning March 1st at approximately 10am. I had booked a spot on line as I was having abdominal pain. The wait time was short, the office personnel were great and the initial technician was kind, compassionate and friendly. The Doctor on duty at that site was simply fantastic, understood my problem immediately and set up a immediate referral to St. Joseph hospital emergency room services as suspected appendicitis. Her referral to the hospital made my service in the emergency room quick, professional and compassionate. Within an hour of being in the emergency room, I was diagnosed through a CT Scan of having a ruptured appendix and immediately scheduled for emergency surgery. The Doctor on site at the Water’s Ave. site in Tampa saved me from having serious complications and helped me greatly understand what had happened and how serious it really was. There is simply no way to thank her enough.