Eye exam
in Lake Success, NY

The facility is good, I do have an issue with their billing department. No one answers phone or emails

I was mostly happy besides that they took an 'overnight' throat culture of my daughter. It's 24 hours later and I still don't have results... Had i known it would take 2 days to get results from their overnight cultures I would have gone elsewhere. Please let your patients know that it may take 2 days to get results so they can make a decision if they'd like to go elsewhere.

I was very hesitant about using an urgent care but had been suffering for weeks with a sinus infection. They were efficient, friendly, caring and receptive! I would definitely recommend!

everyone was amazing and made me feel so comfortable !!

The provider and staff were friendly, knowledgeable & very thorough. There was hardly any wait time. The office was very clean & sanitized.

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Helpful and courteous staff and care

In a word EASY! I made the appointment online. I was taken right away. The staff were friendly & professional. The facility was immaculately clean. My check in was also easy. Since I had visited previously all my information was available. I would highly recommend this urgent care