Urgent Care
in Connecticut

Texted in at 9:00 for 10:45 appt. No problems Staff courteous, knowledgeable,very helpful.  Recommend

I waited for 1 hr past my appointment to be seen, once in the room I was swabbed right away then told to wait for the doctor. I think there was only one doctor on staff. I waited another hour for the doctor to come. When he came in I was then told that the RSV test isn't a rapid and I need to wait a couple days for results. This test was the entire reason I was there so it would have been helpful to know sooner. Then the doctor proceeded to tell me that it wasn't a big deal and would just be a cold for me. He made me feel like I was silly for even being there to be test but I have contact with small children and immunocompromised people so I need to know. I am also pregnant but he didn't seem to care or say whether that could be affected or not.

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.

It was a great experience, staff was friendly and helpful

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

I was looking for a Covid test and this place has it their staff was so nice and friendly

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

Dr Wilcox and the staff were very nice and helpful. 10/10

Staff was some of the nicest front desk staff that I’ve come across at a doctor’s office. Check in was easy and scheduling a time to come in was also convenient. Quick wait time and the doctor was very friendly and answered all my questions.

Staff, very professional,attentive,caring and always with a smile on there faces. No long waits, very clean clinic

Great. Customer interface from all I met

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

Very happy with the staff and the doctor was very professional and a huge help

Staff is very helpful and caring Dbt

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

Very thorough and professional staff