DOT physical exams
in Illinois

Everyone was very sweet and nice. Thank you so much

The nurse and physician were excellent , however I approached the front desk to ask them to speak to another clinic visitor whose children were being very loud and running around in the clinic, and asked if she could ask them to lower their tone because there were patients there, and she rudely responded she couldn't tell people how to raise their kids and they couldn't do whatever they wanted.

I had the great fortune of being one of their first patients. Young woman at front was pleasant and efficient. The APN provider was professional and appropriate in her assessment. I was very grateful for the quick attention because I felt terrible. Only issue: no follow-up phone call to see how i was doing. Im in the health care business, and follow-up phone call is best practice.

This place was so convenient for us. The doctor has such a warm bedside manner and took great care of my brother. One of the best urgent care places we have been to. Highly recommend it!

Great service as always!

Amazing how quickly you can get in. The staff is stellar. I highly recommend this center for urgent care!

Erica PA-C is an amazing human being. Excellent bedside matter.. hard to get that these days. I appreciate her

My husband and I stopped in to get our ears cleaned. We were involved with about five different associates and they were all very friendly and professional. Each one had a very pleasant bedside manner and took great care of us. We did not have to wait once we gave them our medical info. We would highly recommend selecting this facility. Also, the whole office was impeccably clean.

This is my go to place, if I need help.

Front desk staff could use additional training. I provided my insurance card ahead of time and presented again in person on a Sunday. Front desk said my insurance card was invalid, that it was missing the letters in front of the numbers. Luckily, I was able to retrieve an email from the HR dept at work confirming the insurance details.Otherwise, I would have walked out and gone elsewhere. In addition, she said I would need to pay $40 co-pay ($20 for 1 child, $20 for my 2nd child) as this was a doctor’s visit. The appointments I scheduled online clearly stated we were here for school sports physicals. She was clearly confused. What’s worse it that the client that walked in after was also told that his insurance card was invalid. The gentleman seemed nervous after hearing the news. I told him not to worry because she said the same thing to me and she was wrong. He then asked front desk to look it up for him. Not sure what happened in his case. But I was taken aback with the lack of knowledge at the front desk. We love this clinic and generally have a great experience. Perhaps more training on all things insurance would be helpful. It is very nerve-wrecking and intimidated to be told your insurance is invalid when you are in need of medical services. I will think twice before going back again.