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I don’t understand the point of scheduling an appointment only to be placed behind people that literally just walked in to the office. I understand that stuff was backed up but if I already had an appointment set up that should’ve been honored. Nobody had severe burns or some crazy injury. Yet I was sitting there with a 102 fever for 2 hours till they finally called my name. Also seemed like the nurses checking me in were more on top of things than the actual doctor that walked in and walked me out (basically pushing me out) in the span of 2 minutes.  Aside from that the actual front staff was very friendly and answered any questions I had.

Everything is awesome there! Everything is clean and everyone is knowledgeable and nice.

It was easier than I thought to register.  A successful outcome.  Efficient experience.

Scheduling was a breeze. And the whole process was really fast.. the employees were very friendly and thorough

Everyone was great and the checkin process was very efficient.

Scheduling error online. Major conflict. The staff was SO KIND and accommodated me.

Perfect from the moment i arrived  to the care and referral I received . My First time and am really satisfied . And it feels so good to live next to such a great medical facility.

I’ve been sick all week with cough  my daughter said I should come . So my grandson took me. It was fast and great going there there took care of my health quick got the shot I needed .. I feel a lot better now.. I will go there again and suggest it to family and friends. Thank you doctor and staff

I hesitate on saying what a great experience it was beening treated at Carbon Health Urgent Care. I'd like to keep it as my secret. Clean, great staff and over all great vibe. Scheduling - easy, Check-in respectful and friendly, Staff amazing!

Very quick service, and great care! Great communication and I felt in good hands.

Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.

Kind and knowledgeable staff that listens and follows up with patients. A true gem in the community!

The PA was very thorough. Offered a lot of solutions to alleviate pain

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

Great Care and Service The staff members are warm and professional

Clinic did not have catheters, I was referred to ER, very disappointed

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

The wait was over 2 hours. I thought I had scheduled an appointment, but I guess I was considered a walk- in.

I been having pain, since last week. I called the clinic to make an walk in appointment for the same day. They answered the phone quickly. They made me an appointment for the same day. The representative who made the appointment was very polite and thoughtful and considerate respectful. Once I got to the clinic. I didn't even have to wait a long time to be seen. The nurse who took my vital signs. Was very kind to me. The doctor didn't take long to come and see me, after the nurse took my vital signs. The doctor that I seen, was very respectful and explained my diagnosis and prescribed me medications a that will cure me and help ease the pain. For what she diagnosed me with. I would recommend this urgent care facility. It's an awesome clinic from scheduling, check-in, staff, and care!!!