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in Walker Mill, MD

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

Too long wait time. I don’t recommend this place if you need urgent care.

Good app. I wanted in person visit but when I booked my appointment was like virtual and no option to change it. Had to wait for additional 1 hour . Everything else is really good.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I was pleased that I could get an appointment the same day. Staff were friendly and compassionate Given medication to help with my pain at my visit. I would have like to have more explanation of my medication and my diagnosis. I had a hard time finding the place. Had to ask couple of people where it was located. Booked online . I haven’t seen my bill yet, so don’t know the cost. Checkin was very easy. Only 1 sheet of paper, to fill out. Did not ask about present medication, allergies or history, which I was surprised about. Thanks

Good treatment. Very competent.

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger