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Mercy Urgent Care - South Asheville Logo

Offers video visits
Offers COVID test
Business hours
Unknown Hours
·
Clinic Address1833 Hendersonville Rd, Asheville, NC, 28803
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest

Mercy Urgent Care, South Asheville is an urgent care center in Asheville, located at 1833 Hendersonville Rd. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, South Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Weaverville about 14 miles away and is open today from 8:00AM to 5:30PM.

Recognized favorably amongst their patients, Mercy Urgent Care, South Asheville has an average rating of 4.7 stars out of 5 based on 2133 total ratings. In fact, recent patients have frequently used words such as "bedside manner" to describe their experience at the clinic. Certainly not terms you hear about healthcare providers too frequently!

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Hours

Eastern Daylight Time (EDT)
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  • Video visits
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  • COVID Testing

    Mercy Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Est. 24 hours for results *
    • A screening may be required to check if you're eligible for a COVID test.
    • This clinic offers video visit screenings.
    • The clinic will let you know whether they are testing inside the clinic, at a drive through testing site, or in a parking lot.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • The clinic will let you know whether they are using an onsite or offsite lab for results.
    • For tests analyzed onsite, turnaround time for results is 24 hours or less
    • For tests analyzed offsite, turnaround time for results is 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    • A screening may be required to check if you're eligible for an antibody test.
    • This clinic offers video visit screenings.
    • The clinic will let you know whether they are testing inside the clinic, at a drive through testing site, or in a parking lot.
    • A health care worker will administer the test by drawing a blood sample.
    • Tests are analyzed at an offsite lab.
    • You should receive your results in 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.

    Services

    Labs and Tests

    • Allergy test
    • Diagnostic test
    • Drug test
    • Flu test
    • Lab tests
    • Mono test
    • Pregnancy test
    • STD testing
    • Strep test
    • TB test
    • Urinalysis
    • Glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test

    Vaccinations

    • DTaP vaccine
    • Immunizations
    • Flu shot
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
    Medicaid
    Medicare
    PPO
    Self-Pay
    TRICARE
    Triwest

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$149
    2. Flu Shot$35

    Photos

    • Mercy Urgent Care (Asheville, NC) - #0

    Ratings & Reviews

    Overall Rating4.7
    Based on 2133 Ratings
    Wait-Time
    (284 Ratings)
    Quality of Care
    (284 Ratings)
    Bedside Manner
    (283 Ratings)
    Staff Friendliness
    (284 Ratings)
    Facility Cleanliness
    (280 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    I've had to use this urgent care over the past few years and always have a great experience. I don't think I have ever had a long wait and they have gone out of there way to turn lights down when I have had a migraine there.
    Reviewed in
    Everyone was sweet. We had no wait time. We were in and out quickly.
    Reviewed in
    Went very well, Thank you.
    Reviewed in
    I my 74 years on earth, I have never met a sweeter more calming nurse than Tanya. Her voice is calming. They did a first rate job on a deep finger cut that would not stop bleeding. A PA named Laura did a perfect cleaning and bandaging job. I’m here on vacation, and so thankful that I did not have to go to a hospital ER. Two ladies at the front desk were friendly, and good communicators. An excellent place to be treated.
    Reviewed in
    Very good
    Reviewed in
    Went in for acute back injury
    Reviewed in
    In and out with great care
    Reviewed in
    Busy with pandemic but that's understandable! Very nice and professional
    Reviewed in
    Smooth from registration thru final instructions. Professional, thorough and courteous.
    Reviewed in
    Great fast service
    Reviewed in
    Eaay and as pleasant as a visit to the doctor could be. Staff was friendly and very helpful. Thank you!
    Reviewed in
    Prompt, efficient, competent, and kind from start to finish. Special thank you to EMT Ronnie and ARNP Grace. Please let them know that they’re appreciated, thank you.
    Reviewed in
    GREAT with kindness. With good explanations of my illness. Felt SO much better when I leaft
    Reviewed in
    Thanks to all for the excellent attention and service
    Reviewed in
    08/28/20 at 3:30pm...I was sent to Mercy Urgent Care by my employer for a fall at work, the entire staff (Phillip, Hilda, Lisa and there were several other people that I did not get their names, sorry) were just GREAT, very helpful, very professional. Please give everyone there a huge raise.They were the best. Gregory K.
    Reviewed in
    I didn’t want to come here but my primary care doctor felt I needed to be on the safe side... this PA and his staff was absolutely awesome! Thanks for your kindness!
    Reviewed in
    Over all experience was good was in and out in a timely manner. Would go again if I had too.
    Reviewed in
    Wonderful, professional and caring.
    Reviewed in
    The nurse and nurse practitioner were excellent! Great care and attention. The front desk staff seemed stressed and stretched thin. Overall, I'd return for care if I had a need.
    Reviewed in
    Very good
    Book a visit
    Visit type
    In-person Visit
    Video Visit
    Online bookings not available
    This clinic does not offer online booking for in-person visits.
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    A message from the clinic:

    The South location is now open to patients for all urgent care needs. If you need to get a COVID-19 test please schedule a virtual visit first: https://www.solvhealth.com/book-online/gdQma0. Daily slots fill up quickly and availability may be 1 or more days out. There are costs associated with testing, click for pricing information: https://mercyurgentcare.org/cost-payment/self-pay/

    You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

    Book With Confidence
    VA authorized urgent care center