Mercy Urgent Care, Burnsville

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Book an appointment at Mercy Urgent Care - Burnsville. Mercy Urgent Care is an urgent care center in Burnsville, located at 41 Charlie Brown Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

41 Charlie Brown Rd

Burnsville, NC, 28714

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Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Closed now

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.4

Quality of care

4.8

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

3.0

This was closer urgent care to us, the front staff were extremely nice and very helpful, I have never met a doctor with such rude bedside manors, she was very short and uncaring. I will not be back to this location due to the way we were treated, a doctor is supposed to be catering and have compassion when you are feeling at your worse, but if you want a quick visit they got you.

Dawson C.

Dec 3, 2025

Verified

5.0

This morning my sore throat… fever and headache and body aches needed attention… went online… made an appt … did paperwork online ….arrived 20 minutes before my scheduled time…had a small wait because others were being seen…the girls were very attentive and thorough… listened to what I had to say….i would definitely recommend this place I would like to say that the windows where you check in and check out being covered with paper is very unprofessional. Upon entering a place of business or checking out…Someone needs to greet you…Not disappear behind a wall of paper and then once you walk up to see where to sign in …They open the window from a dark hole….. I work for the public myself and this is not professional at all …In my opinion The care here is phenomenal every time I have been there

Gloria H.

Nov 21, 2025

Verified

5.0

Went I. With severe allergies and was well informed about what could be causing g it in my area and was given options and a treatment plan.   Overall experience was all A+

Carmen R.

Nov 19, 2025

Verified

5.0

Had a spot that was questionable come up and was literally scheduled, seen, diagnosed, and am now in line at the pharmacy and it’s been less than 90 minutes. Also, VERY good bedside manner. :)

Kristy G.

Nov 18, 2025

Verified

5.0

Everything was great staff was friendly and polite got in and out  quickly

Crystal R.

Nov 9, 2025

Verified

5.0

Start to finish was great! Office and treatment were excellent!

Frederick B.

Oct 29, 2025

Verified

5.0

The staff was professional and courteous.  I would hire a new cleaning crew.  As a retired nurse, I just notice these things. I would highly recommend the care that I received there.

Donna N.

Oct 23, 2025

Verified

5.0

Gerri and the rest of the staff were excellent. I felt seen - and heard. A rarity in medicine these days. I would recommend this team to anyone.

Tamara Kessara E.

Oct 15, 2025

Verified

5.0

I was very pleased. Ease of making an appointment. The staff was great, little wait time.

Michael H.

Oct 14, 2025

Verified

5.0

The entire staff was great and very attentive. Wait time was minimal

Gerald R.

Oct 13, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

2,658 patients have shared ratings for Mercy Urgent Care in Burnsville on Solv. The average rating is 4.8 out of 5. That includes 4.4 for wait-time, 4.8 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, Burnsville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, Burnsville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, Burnsville located?

Mercy Urgent Care is located at 41 Charlie Brown Rd in Burnsville and serves patients throughout the area.

Is Mercy Urgent Care, Burnsville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 4:00 pm.

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