Tetanus shots
in Pontiac, MI

This was my second visit to this location.  I was happy to have the online scheduling option and the screen in the waiting room showing I needed to check in.  The staff is VERY friendly, prompt and courteous.   I have recommended this office to others and have been told they were glad they went there.  Thank you for opening one in our neighborhood.

Efficient, quick, and friendly! Online check in process was easy.

Great care. Easily accessible and close to home. Doctor listened and paid attention to details.

Very happy to know that a 24hr medical place was open & available. Fast service everything was excellent from start to finish. First time great experience. Yesvi would recommend

I had been struggling with a bad cough and sinusitis and I was able to get in right away, within 15 minutes, and the staff was very knowledgeable and friendly, and the Doctor gave great care and gave an accurate diagnosis with meds to help get me better asap.  Very happy with the patient care from Doctor and medical staff! I would recommend this provider.

Dr Grace & her staff were fantastic!!! Thank you!!!

The best urgent care ever from the front desk to the doctor it was very nice to see people care

Today is Friday Dec 15th..I retest my self and it read one line ,meaning I dont..have the. Virus..and I want to say thank you..

Appointment scheduling is straightforward and easy. Staff was efficient. Provider was caring. He listened. Great experience.

The receptionist and the PA on duty for the day were awesome. The check in process was effortless and I was seen very quickly. The attention to detail referenced my visit and the care provided. I am visiting relatives from out of state and was welcomed with a smile and staff resolved my issues quickly. Cleanliness of the facility, everything had its place and staff worked well together. Great place to visit and have your medical needs attended too. Thank you,

The provider and staff did a great job taking care of my son. Thank you ❤️

Highly recommend this place. Everyone is so nice and caring. I always know I’ll get the help I need when I go in.

The office staff were great! The only issue was a technical problem with trying to upload my insurance info through the online system they use, but the office staff were able to handle it on their end just fine, so it was just a minor hiccup. Everyone on staff was friendly and competent, and they were all wearing masks, which is a big positive in my book, especially since the concern I came in with was possible covid. Would definitely recommend.

Very pleased with the facility and staff

Doctor was great Understood my issues Explained everything I’m very happy with the cost I’ll return

Lynn the receptionist is not qualified and unprofessional.  When I walked in with my child she was yelling across the reception area “is this the stitches?”. Yelling confidential patient information is illegal and unprofessional. Then when we left the door was locked which is understandable it was after 9:00PM. Not even 1 minute after Lynn unlocked the door to let my child and myself out I ran back for a puke bag. I knocked and Lynn came around the corner looked at me for several seconds and walked away. I continued knocking for a few minutes before she finally came back laughing. When I told her I needed a puke bag for my son vomiting all over the car she continued laughing and went to get it. For Lynn to just stare at a patient minutes after them walking out and not check to see what’s wrong is unacceptable. My child could have been having a life threatening emergency and she just stared and laughed.  This is not the first poor encounter I have had with Lynn. We previously had the displeasure of her checking us in and she didn’t even know how to use the system to accept our copay and had to have help. Fine maybe she was new but when we checked out that same time I asked her to fax over to our pediatrician the visit summary and she was rude saying I should have asked the provider to do that and that if she had to do it I was going to have to wait until she had time. I didn’t expect her to do it that moment but her attitude is unprofessional. She is yelling confidential patient information in the lobby and over the phone and has no regard for the patients. My family has come to Hamburg urgent care countless times and have never had one complaint or issue until she was hired. Please retrain or fire her she is going to destroy the quality of care because her professionalism does not meet your standard of care.

Very quick process was in and out. Super friendly staff.

My NP was very caring and explained everything she ordered and why, very thorough. The staff is extremely friendly and my nurse was awesome! I really like the check in online, makes things go faster!