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in Woodbridge, VA

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

The medical assistant here is our favorite and the doctors are awesome as well!

Show up without appointed got in within 15 minutes and seen within next 15. Staff and doctor were nice, friendly and knowledgeable. Excellent care

I accidentally cut my hand while preparing dinner and couldn't control the bleeding. Knowing Fast Track was close by and open late, I went over immediately without an appointment. I was greeted immediately upon entry and guided through the check in process. The doctor and nurse were very professional and friendly, providing the information I needed on next steps and what symptoms I should watch for. I'm very glad Fast Track is in Kensington and able to treat acute injuries with kindness and care.

My medical practitioner, Jackie, is simply the best - high-energy, caring, communicative and ultra-competent. I couldn’t ask for better treatment for what turned out to be a painful fractured rib.

Went in for a quick TB test, the receptionist and the medical assistant on duty were both amazing! Professional and friendly, and also knowledgeable and helpful throughout the process because I had no idea what i was doing. Thank you ladies! :)

From the beginning to end was so pleasant the greetings I felt at ease. The Doctor was very nice made sure I understood everything she made feel she cared you don’t get that much these days.  Thank you