Find Urinalysis (UA) Test
in Lyon Charter Twp, MI.

All staff were polite and compassionate. I felt well cared for. I would not think of going to anywhere else.  Thank you

Woke up with a swollen face and was able to get right in. Friendly staff and I love doctor Ali.

PA Lauren was great.

Daughter woke up with a rash, couldn’t get into her primary . Booked an appointment early in the morning and got in at 9:30 with Marcy. She’s always great!!!

Lynn the receptionist is not qualified and unprofessional.  When I walked in with my child she was yelling across the reception area “is this the stitches?”. Yelling confidential patient information is illegal and unprofessional. Then when we left the door was locked which is understandable it was after 9:00PM. Not even 1 minute after Lynn unlocked the door to let my child and myself out I ran back for a puke bag. I knocked and Lynn came around the corner looked at me for several seconds and walked away. I continued knocking for a few minutes before she finally came back laughing. When I told her I needed a puke bag for my son vomiting all over the car she continued laughing and went to get it. For Lynn to just stare at a patient minutes after them walking out and not check to see what’s wrong is unacceptable. My child could have been having a life threatening emergency and she just stared and laughed.  This is not the first poor encounter I have had with Lynn. We previously had the displeasure of her checking us in and she didn’t even know how to use the system to accept our copay and had to have help. Fine maybe she was new but when we checked out that same time I asked her to fax over to our pediatrician the visit summary and she was rude saying I should have asked the provider to do that and that if she had to do it I was going to have to wait until she had time. I didn’t expect her to do it that moment but her attitude is unprofessional. She is yelling confidential patient information in the lobby and over the phone and has no regard for the patients. My family has come to Hamburg urgent care countless times and have never had one complaint or issue until she was hired. Please retrain or fire her she is going to destroy the quality of care because her professionalism does not meet your standard of care.

The receptionist and the PA on duty for the day were awesome. The check in process was effortless and I was seen very quickly. The attention to detail referenced my visit and the care provided. I am visiting relatives from out of state and was welcomed with a smile and staff resolved my issues quickly. Cleanliness of the facility, everything had its place and staff worked well together. Great place to visit and have your medical needs attended too. Thank you,

The staff is always friendly, and the doctors usually fast and efficient… And very thorough explains everything to the tea…

Set up a last minute appt have covid testing since I wasn't feeling well. The staff came out quickly and administered the test quickly. Waited 15 minutes with a negative result. Now just waiting on my email with further results from the lab. Definitely would recommend.

Couldn't find how to schedule quickly online, saw no one was waiting so just went I . 3 people ahead of me. But felt over 2 hours was a little bit long. Been to Milford location 2 times and was in and out in less than an hour

Wait time was short. Staff was friendly and helpful. This was my first visit to the Walk-in clinic. I will use this service in the future if necessary.

Made an appointment and checked in on line. Got there and was seen immediately.

The office staff were great! The only issue was a technical problem with trying to upload my insurance info through the online system they use, but the office staff were able to handle it on their end just fine, so it was just a minor hiccup. Everyone on staff was friendly and competent, and they were all wearing masks, which is a big positive in my book, especially since the concern I came in with was possible covid. Would definitely recommend.

The care I get here is always amazing. Super friendly and down to earth staff.

Brittany was the best!! She was so kind and made me feel so comfortable, I had somewhat of a sensitive issue and she didn’t make me feel weird or bad at all! If I got the name wrong she’s the nurse who talked to me about finding a sea urchin on the beach, she is black, wore ponytail, long sleeve scrubs, probably the friendliest healthcare provider I’ve ever had!

They were very nice and assuring! They were velvet good listeners and paid attention to my needs.

The wait time was very short, the staff was friendly, and picking up prescriptions was most convenient I have ever experienced. They deserve this high rating.

The whole staff was wonderful, very caring and quick prompt service.  I was in and out in less than 30 minutes.  I will definitely be going back if needed and I highly recommend. Thank you First Choice for taking such great care of me.

Your electronic check in doesn’t work.  It took your nurse 30 minutes to enter in our paper work, take payment while the Dr was standing there ready to see my sick child. No fault of either the Dr or nurse but the system they too complained about not working and creating tedious paper work.

Efficient, quick, and friendly! Online check in process was easy.