Pediatric Urgent Care
in Ohio

Elise is EXCELLENT and extremely knowledgeable in her field of accupuncture. The front desk staff were pretty decent. The facility is very clean as things should be! The restroom was equally clean! Very much appreciated as most places do not have such tidy restrooms. I also really appreciated the pleasant art works. Most of them were very, "Happy," pieces! 😊 Im sure this will fall on deaf ears. However, Insurances need to cover more things like these since everyone's determined no one can get any real pain meds of any kind, any more. Afew ppl ruined it for the 50 million suffering in moderate to severe pain every day. Alive but not living, having lousy qualities of life. 😢 Degenerative anything simply doesn't improve, thus the word, "Degenerative." Tai Chi is also helpful, so is massage therapy, water therapy, and, sitting on the back of a walking horse. Big Pharma have not gone and found any viable replacements to the natural, plant based medicines. Both Tylenol and NSAIDS will destroy your liver and kidneys if that's all you've access to. It's merely a matter of time. It's not the Gov't's business. It's between a PHYSICIAN and their personal patient. The Physician who sees that patient, knows that patient as a human and, they should make the decisions together. It's called Physician/Patient privalege. (If this were Lawyer/ Client Privalege there would never have been an issue. Lawyers would have immediately sued.) There was a reason those medicines were used safely for the most part, for over 200 yrs. They're the only ones to fit perfectly like a key into those pain receptors in the brain. According to the DEA the ONLY 2 problem drugs that regularly kill ARE: Oxycontin/codone a total synthetic, and Fentanyl, the partial synthetic developed as a possible anesthetic in the 60's for surgeries. It didn't work. What ever happened to the Hippocratic Oath beginning w/ First, cause no harm? Allowing suffering and pain to continue needlessly is harm. Criminals are going to continue to be criminals no matter what. ONLY certain ppl have addictive personalities. Not everyone does. That's like saying don't build casinos bcz everyone has a gambling problem. MANY ppl really do, yet they constantly ignore that and build them anyway! MOST ppl took the Drug of Choice after surgery and stopped w/ no problems of so called withdrawal at all after the 8-9 weeks or more of recovery and physical therapy. These are all highly controlled meds anyway. By current definitions of dependency a person who has high blood pressure or diabetes is, "addicted, " to their medications. Are they going to be hauled away as addicts, too? This entire fiasco is lunacy, madness and, simply cruel and inhumane. Dogs are not allowed to suffer as humans, children, vets, disabled, the elderly, and, the dying are. A Physician goes into the Art and Practice of Medicine to EASE SUFFERING, heal and cure. Doctors are only interested in how much money they'll get, how they LOOK, as in, their reputations, and the bottom lines. From Your Own Play Book, " You cannot run Medicine as a business bcz people are not cattle." One of your own mottos that Western Reserve used to teach and instill in their students as a high value. "University Hospitals (used to) gives everyone regardless of ability to pay the exact same high quality care. That patient who cannot pay may simply just be put in a Ward and not given a room, " the same graduate from WESTERN RESERVE Medical School who told me the prior phrase told me this one. (NOT CASE.) He was willing to sometimes treat for free. Polititians have gone and made that Mercy illegal. 😠 Polititians suck. Only acouple of them in DC ( Desperately Corrupt) actually attended Medical School and saw/see patients. Ben Carson, MD, and former Senator, Scott Jensen, MD. There maaay be another but Congress doesn't usually attract the best and brightest. UH needs to return to her roots of easing suffering and provide real care with real pain medicines that are proven to truly ease suffering at the proper dosages and proper lengths of time to be determined by the individual prescribing Physician, be they a Surgeon, Internist, etc. Not determined by some life in an Ivory Tower Group who never see actual suffering on a day to day basis in an ER. UH must take her rights back as a Hospital for the sake of her Owners, Patients AND her Physicians! The Gov't has stolen them!!!! First by telling you that Physicians could no longer be Internists and Endocrinologists, or Internists and Gastroenterologists, or Internists and Rheumatologists! You allowed this to happen bcz you guys did nothing to stop it, even though it was a completely idiotic thing to do by the Governing Boards. It began further compartmentalizing what is a highly complex biological System, the human body! It was taught by you that it is a single interactive, integrated system. What effects one part effects another! Now patients go from Physician to Physician, none of whom are given the time to communicate with each other about their patients. The so called role of Primary Care Physician is Laughable! They've no clue what's going on! They've no time! They may TRY to follow a patient or two, but if they have a Zebra in their practice? Poor Zebra! They're left behind or kicked out of the herd as, too complex. It's not the fault of the Primary either. It is the System that's been allowed to Coagulate around them! They're cluttered w/ too much Busy Work. Hospitals should be in the business of Protecting their Best and Brightest! Offering them the Highest benefits to Stay with Them! Second, the Gov't is demanding to play doctor. A role not in the Constitutions of Federal or State Legislatures, and, one they are not even remotely qualified for. Forcing Physicians to see a patient every 15-20 minutes is a form of insanity. This is simply not enough time to spend with any one patient. It is not time enough to take a comprehensive history, or even to listen to the poor patient fumble to try and describe something they've not been trained to explain! It is the Role of the Physician to ask the proper questions and Guide the patient into describing what's wrong. Physicians need time to physically examine patients. Check their glands, tongue, eyes and ears. Palpate them properly and firmly. It's no wonder Physicians are retiring as fast as they can. They can no longer take the pressure to produce a Product instead of a Result. Telling Physicians who spent their entire lives studying to be Physicians what medicines they should be prescribing is Ludicrous, as well. Niether the Gov't, nor insurance companies should make those determinations, even if they have a "doctor," on staff. Those ppl don't see these patients! Nor should a Team make decisions over another, well qualified Physician! How would you like it if someone came and told you what underwear you were going to put on everyday from now on? That is what it's like for one of you to suddenly be told what to do by an ignorant, raving bureaucrat. That's the level of madness that this insanity has reached, especially now with this Cov-Control. When you take your dog to the vet, you demand The highest quality care for it! Do you not? Why would you not want the highest quality care for your relative (wife, daughter, son, husband...) if, unbeknownst to you, they were suddenly in the ER? Wouldn't you want their personal physician to atleast see them, or, speak to the attending on the phone? Or that the ER Physician will have Mercy and give them pain medicine that will actually work? And not amputate a limb w/out trying to consult SOMEONE or Try to save it? (Metro Health is the Last level 1 Trauma Center in this entire area. Why is that??! Why don't you even have one level 1??! There aren't even any level Two Trauma Centers! Only One 1! All the rest are level 3!! So if your child cuts her finger off (God forbid) you MUST go to West 25th's ER! ) There is no aggregate data from double blind studies bcz there have never been double blind studies conducted on morphine and it's derivatives, "... No physician in their right mind would subject a control group to such a level of suffering... " Stand Up, UH! Take back your rights from the overbearing Gov't! Both State and Federal Gov't's must give you, a HOSPITAL, back your rights to both practice and teach real medicine, as you once did. They must stop editing the text books of so called, "false information," that doesn't fit the media's narrative, or, the ppl who now "own," the AMA. Be the Good Guys Once Again!! And while you're at it, plz, change the name of the School back to Western Reserve. PS, It's ER not ED (ED means something completely different and dysfunctional.) Your "Talking Groups" are incorrect. All that money you and SW paid for those, "studies" was a waste of time! The General Public still call them ER's!

Lauren went above and beyond! I called ahead and was told by a nurse that I could get the DTap vaccine for my son who was being seen for a foot injury from a rusty old mail. When I got there I was told we couldn’t be given the vaccine. We pay out of pocket so I was upset, the only reason we came was for that. The staff was nice and cleaned his foot, like I did. We got hot and I had a message from Lauren that she had called a pharmacist as well as our pediatrician to make sure that the vaccine they had their could in fact be given to my son. She told me we could come back and he could be given vaccine and it would be covered under the same visit. (We are basically self pay) I was thankful she did her job and did it well. Thank you Lauren.

My two kids and I were tested for Coronavirus. Everything went smoothly and the nurse was very nice. The only thing that I wish had been different is that we were told that we would receive a nose swab that would go only part way up. When we arrived to be tested the nurse explained that if we had gone directly through Urgent Care we would have received the swab that went halfway up, however we set up our appointment through a virtual visit and the only swabs that were available were the ones that go deep into the nasal cavity. I had unfortunately told my kids that they would not have that particular swab because that is what we were told. It all went well for them but I wish there hadn't been that confusion.

I’ve been taking my kids to Suburban Pediatrics for 16 years! I have been consistently happy there all the while. Most of the drs provide good care, but Dr. Peter Catanzaro is by far the absolute best!!! I will drive 45 minutes to have my kids see him. He’s super sharp, professional, kind and always steers us in the right direction. I believe in him and trust him and in today’s world that is very hard to come by. The office staff seems to have remained consistent all this time and they are always prompt, thorough, attentive and responsive. This office is worth it’s weight in Gold! Very grateful for the care they provide for my children and the peace of mind they’ve always given me!

I’ve been taking my kids to Suburban Pediatrics for 16 years! I have been consistently happy there all the while. Most of the drs provide good care, but Dr. Peter Catanzaro is by far the absolute best!!! I will drive 45 minutes to have my kids see him. He’s super sharp, professional, kind and always steers us in the right direction. I believe in him and trust him and in today’s world that is very hard to come by. The office staff seems to have remained consistent all this time and they are always prompt, thorough, attentive and responsive. This office is worth it’s weight in Gold! Very grateful for the care they provide for my children and the peace of mind they’ve always given me!

The phlebotomist was great. The lady at the desk seemed unapproachable. She did nothing wrong. And it is all log in and text and stuff like that. So there is no real reason to say that she should have been saying hi and stuff, but when I came in, she just sat there doing here work and hardly raised her head up from her work and offered a smile or acknowledged I was there. I was only there for a normal blood draw, which I am well used to, but perhaps if it was a kid coming in for a shot or something, they might like that human connection if they were worried or anxious.

I don’t think I have used urgent care personally since I was a kid (30 years ago). My husband used a different facility last year, and it was NOT a good experience. I was leery, but pain is certainly a motivator to seek relief. Glad I did. I got the care I needed, and the staff were professional, friendly, and had a good bedside manner. I know they were swamped as it was New Years Day so several places were closed. They did not let that effect the care I received. Very thankful to be feeling better!

From the time we hit the door, the receptionist, nurse and doctor were all amazing with my daughter. They were sensitive to her special needs and took time explaining what they were doing before they did it to her. Everyone was very kind and patient. They even made her day with an ice cream coupon when we were leaving. This place is better than Childrens and I will continue to bring my kids here for any urgent health care needs!

The lady that drew my 1 year olds blood today did a great job. He didn't even cry a single tear. Very impressed. And we love Dr. Coutinho. It's hard as an RN to trust completely when it comes to my kids but I really do trust her. It is great when she says they are doing ok. It gives me so much peace of mind because I trust her opinion and assessment skills.

I was so very impressed with the overall experience during my visit. After calling and attempting to book appointments at several other locations and providers, I was told about this clinic by a coworker and was able to make an appointment immediately. The wait time was minimal and the cleanliness and friendliness of the staff was unparalleled. This will definitely be my new go-to clinic for my kids and I!

Dr Rothe was GREAT! Personable, kind, compassionate. My 10 yr old son and 13 yr old year old daughter were seen for covid tests and he provided great care for them. This was our first run in with covid exposure and the kids were nervous. He eased their minds and I was grateful for his kind chairside manner. We will come here again! Thank you, Dr Rothe!

The staff here are the best example of customer service I’ve seen anywhere in a long time. Definitely better than our pediatric office. Wait time was about an hour but not as long as you would expect at an Urgent Care. Quality of front desk staff and ease of scheduling is better than at our pediatric office.

My 2 year old needed blood drawn and I also had my 4 yr old and 8mo with me. The nurse, I think Bailey, was amazing. Included all my kids in the experience making them feel special. Precise and perfect blood drawn. I love this lab out of all the UH labs

The phlebotomists that were working today were amazing they had a hard time getting blood for my 11 year old kid and so they all came in and helped another person got him a glass of water it was perfect so it was perfect

I love seeing Aubrey the NP. She listens so well and treats my while family so well. Even when I have to take my kids to my appointments she is great with them as well. The whole staff is just so friendly and accommodating!

My 11 yr old son needed a COVID test to go back to school. They took us right in, talked to us about the vaccine and then did the test. It was very nice experience. Much easier than getting into our pediatrician’s office.

Visiting from out the of the state and needed somewhere to take my kids. All of the staff provided excellent care and they were great with kids! The facility was very clean and they were very effecient! I highly recommend!

love this place. i live 30 minutes away and i will not go to a closer location because i am so happy with the care that me & my kids receive when we go in for check ups

The dr was polite and so nice I recommend him to anyone needs to be seen there. The sectary was so nice and very polite. The nurse check my kids in she is sweet and nice to.

very quick and fast. virtually no wait. super kind and friendly, even though i had with rambunctious kid in tow. and also put my fear at ease with blood draw with much humor and empathy.