Sinusitis treatment
in Bailey's Crossroads, VA

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.

Nurses and docs helpful and friendly.

The doctor and all staff were incredible! They had a wonderful bedside manner, making my son feel comfortable, happy and relaxed. He was laughing and giving fist bumps at the end of the visit! Thank you.

This is the best place to bring a sick child. They’re fast, kind, competent, and the place is very clean. I highly recommend PM pediatrics!!

Arrived and checked in at 11:01am for my appointment which was at 11:00am. Every single walk in on the virtual waiting list went in before me (5 parties). I sat in the waiting room until just before 1pm (maybe 12:55 or so- im not exactly sure— my other time stamps are by texts i sent to my boyfriend updating him). I was then immediately greeted by a friendly tech in the exam room who took my vitals and started the testing appropriate for my problem. Then I sat in the exam room with no updates from 1:03pm until 1:57pm when the doctor finally came in. I was out the door with all my paperwork at 2:06pm. Why offer appointments when I’m going to be stuck in the clinic for 3+ hours anyway? I may as well have gone to the ER.

So impressed with the office staff and the doctor. What wonderful bedside manner. We will be returning for sure.

Love this facility but went recently and they basically the exit instructions weren't clear went in for knee pain, they did an X-ray only for the AP to come in and say not only did she not give me anything for pain I explain I had been taking Motrin and Meloxicam not once did she give me any instructions about the meds but keep taking them, but I should've been informed not to take those together