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I am very thankful for the staff at American Family Care. Everyone was so attentive to my needs .Shelia checked and listened to what was going on with me . And called my medication.  Thank you all again

Scheduling was easy online. Checking at office quick because of online check in.  Staff was very courteous and Dr was friendly as precise. Definitely recommend

I had to wait 3 1/2 hours. I get that but being updated would have been nice. The staff were great. I will continue to use this facility.   I should have gone here first on Friday instead of AFC in Gardendale. The provider knew absolutely nothing about treating severe asthma patients with Covid. I honestly feel like my copay should be refunded.

Scheduling was easy. Staff was really friendly. Stephanie was great, she did a blood draw and I didn't feel a thing.

Great experience. Wasn't feeling well abd they tested me for the flu abd strep. The staff and LPN were great.

Although my total time at AFC was 2 hours, and much longer than it normally is, I feel like it was an adequate amount of time during lunch hour (peak time when people go). Once I was back in the room, my wait time wasn’t long, or at least it didn’t feel that way.  The NP I saw was lovely but I felt a little frustrated that she didn’t state a diagnosis out loud and it wasn’t until I was on my way out the door when I realized that I was only diagnosed with seasonal allergies. I would have disagreed with this and asked for antibiotics because I can tell this ain’t regular allergies (they have not ever caused this level of discomfort) and it likely a bacterial or sinus infection. This will likely prolong my healing unfortunately.  I was pretty displeased that the MCA/tech who did my steroid injection did so in a manner that seems he was very nervous or it was one of the first times. The needle went in the first time pretty slowly, which made me jump, he pulled the needle back out and used the same needle to then push into my skin again. I’m not thrilled that this happened because it should have been a different needle and there is a far quicker and better way of performing injections (such as dart-like motion which gives more control). I ask that you all do a retraining of performing injections if a nurse, NP, or physician is not the ones to do the injections. Outside of these two negative parts of my review, everything was lovely as usual and I will still come back because everyone here is very friendly and the office is very clean

I was feeling bad for days and decided to go in. Thanks so much for your help. BRAVO!

The staff were so nice and easy to talk to! The fastest check up I’ve ever had

Immediately tested me for flu & covid. When those came back negative they did no further exam and just sent me on my way. I am extremely sick with a horrible cough and they did not even listen to my breathing. Talked to Dr for not even 60 seconds. The whole point of making a Dr appointment is to be diagnosed and treated. If all that was going to be done is a Covid & flu test I would have never made the appointment in the first place. All I got prescribed was Alleve and a mild cough syrup. I usually Try to stay away from AFC but this was the only open clinic on a Sunday morning. Will not be back, I get better care elsewhere

The staff at American Care in Gardendale is always positive. They take the time to show genuine kindness in stressful situations. I would highly recommend American Family Care in Gardendale,Al.

I was so extremely happy that I didn't have to sit in the lobby and the examination room for 10 years... the staff was very knowledgeable and very articulate and very professional. I was able to grab something to eat and go back to work. I wasn't sleepy and drained from being there all year... so I was happy. I would definitely recommend people to this provider.

I walked in without an appointment regarding a possible ear infection. Within a half hour I was on my way to pick up prescriptions. The staff was friendly and the care was excellent. If u need medical care again I will be back and I will recommend the facility to my friends.

Everyone that I interacted with were absolute gems, superbly pleasant and professional!!! Many Thanks, and May THE GOOD LORD Bless you and yours. Have a Merry CHRISTmas!!! 🙌✝️❤️‍🔥

The staff and medical personnel cared for and provided excellent care to my needs. Highly recommend.

Everything was good. The staff was very professional. I was not feeling well with a bad headache and hard of breathing since Friday. This Monday morning still feeling the same. Was headed to emergency room in Birmingham. Saw this facility and decided to try it. Good decision.

All of the ladies were very professional The doctor was very professional Thanks

Doctors and nurses were loudly talking about me in the hall until I spoke up and let them know I could hear them. Very unprofessional. The lady at the front desk was awesome kept a smile on and made me feel better overall than the actual Doctor.

This was a great experience from start to end with the whole team