Diagnostic test near me
in Springfield, VA

The furniture is torn old and disgusting. That’s same furniture from first day it was opened. How much money would it take to replace 10 hard chairs and a few tables!!!

I walk in and I finish so early staff is so nice and doctors are very coprative excellent

Had a very painful and infected cyst on my back, the ladies up front were amazing and the doctor took very good care of me. I will definitely go back for any medical needs

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

Everyone was great. No complaints. Fast Trac actually has an only scheduling and paperwork system that works! So many other places I do everything online and then they ask me to fill out physical forms as well. WHY? At Fast Trac you will do all that stuff once, and never again unless something changes. They are good.

After receiving my results, I called Quest Lab Testing and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.