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The furniture is torn old and disgusting. That’s same furniture from first day it was opened. How much money would it take to replace 10 hard chairs and a few tables!!!

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

My medical practitioner, Jackie, is simply the best - high-energy, caring, communicative and ultra-competent. I couldn’t ask for better treatment for what turned out to be a painful fractured rib.

It was so Easy to schedule online and there was no wait  at all. I  also was able to get my child seen at the same time.  The doctor was very nice and professional. The girls up front are always smiling and ready to help you. I use this urgent care more than my doctors because it is easy and the quality of care is just great.

I was 1st patient to show up and check in. There was 1 scheduled patient ahead of me. There was an hour delay d/t staffing arrival delays. High traffic and construction anything is possible. The care given was beyond exceptional. From the check in clerk to the intake nurse and then the NP, all were super caring and professional. Totally worth the wait. This Nextcare facility is my go to!

Everyone was great. No complaints. Fast Trac actually has an only scheduling and paperwork system that works! So many other places I do everything online and then they ask me to fill out physical forms as well. WHY? At Fast Trac you will do all that stuff once, and never again unless something changes. They are good.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

Love this facility but went recently and they basically the exit instructions weren't clear went in for knee pain, they did an X-ray only for the AP to come in and say not only did she not give me anything for pain I explain I had been taking Motrin and Meloxicam not once did she give me any instructions about the meds but keep taking them, but I should've been informed not to take those together