Find VA Urgent Care
in Archer Lodge, NC.

The staff were very friendly. We were in and out. I recommend this office.

I had an appointment at 9 a.m. and was taken in at 9:05 and had my vitals taken. After that, the NP didn't come in until 9:50. I was given my results and that interaction took about 5 minutes. I had previously received a call regarding my results, but was unavailable when they called. I called back multiple times and left 2 messages, but my calls were not returned. It seems like this appointment wouldn't have been necessary if they returned my call, and informed me that my future care would be at a different practice. It also would have felt better if someone just communicated with me during the appointment that they were running behind and it would be 40 minutes before the NP could see me. My appointment today confirmed that my injury was more severe than I was told. I was told weeks ago that there were no indicators that I had a torn ligament, but I was finally approved for an MRI a few days ago, and the results showed a torn ligament. They told me it was just a contusion on multiple occasions, and that there was no sprain or torn ligament. I went every week and expressed my pain, and how continuing to exert myself physically at work caused more pain, but I do not feel like I was heard or taken seriously. I understand worker's comp is complicated, but it feels very frustrating.

Very understanding and transparent, and quick with their help! I just never got a call back about any results !

Excellent communication and care. Felt understood and gained knowledge.

AFC staff were fast, efficient, and attentive from check-in to nurse to doc to check-out.  Thank you. ;)

Came in to the urgent care with an online appointment scheduled. I have been here several times. I have insurance, which was verified by the office, but the front desk girl said I was required to have a credit card on file but couldn’t tell me why. She did say it would be on file in your system for FIVE years. Not only does that seem to be a crazy ask with verified insurance, she could explain why the card was needed or why it would be on file for years. Makes me question things for sure…. The provider was great but first impression needs improvement.