CareNow was first founded in 1993 in Texas, where it still maintains the majority of its clinics. It’s estimated that the company serves more than 9% of the Dallas-Fort Worth population, as of 2013. The company was designed to focus on urgent care, family practice services, and occupational health services in Texas.

The company has rapidly grown, now operating more than 80 clinics across the U.S. in 10 different states, though it primarily focuses on Texas and Florida. In 2014, the company was acquired by HCA, a company that operates more than 165 hospitals and 113 surgical centers in both the United States and England.

Care Now Locations & Hours

CareNow has more than 80 urgent care clinics located around the United States, and continues to expand. CareNow clinics are open 7 days a week, and offer late-night emergency appointments to all patients.

Currently, the company operates in Arizona, California, Colorado, Kansas, Missouri, Tennessee, Texas, Maryland, South Carolina, and Florida.

Care Now Urgent Care Services

The three primary areas of CareNow’s service include urgent care, family medicine, and occupational medicine, as well as lab testing and exams.

Urgent care services include treatment for burns, allergic reactions, broken bones, lacerations, and other minor injuries which do not require ER treatment.

Other services provided by CareNow include immunizations and vaccinations, medical tests such as physicals, x-rays, EKGs, STD screenings, pregnancy tests, and sports physicals. CareNow also offers occupational services such as physicals, drug screenings, and on-the-job injury care.

The company also offers online Web Check-In services, which allows patients to get care as soon as they walk in the door, instead of sitting in a doctor’s waiting room.

Care Now Insurance & Payment Info

CareNow urgent care clinics accept most widely-accepted insurance plans. Patients can check which insurance plans are accepted in each region by visiting this page on their website. If patients do not have health insurance, the company offers a variety of self-pay rates and options. An estimate for treatment will be issued before treatment is provided, giving patients more flexibility. Bills can be paid online.

Care Now Urgent Care Mission & Values

The mission of CareNow is to deliver patient-centered, convenient, quality urgent care services, in order to care for – and improve – human life.

Their vision is to become the leading provider of urgent care services in the United States. The corporate values of the company are Quality, Convenience & Efficiency, Compassion, Service, and Integrity.

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Urgent Care Guide

In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.

That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.

Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.

For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.

Services & Pricing

Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.

Insurance & Payments

Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.

Hours & Wait Times

Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.

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