FastMed Urgent Care is a walk-in urgent care operator, founded in Clayton, North Carolina, in 2001. The company was originally known as “Urgent Cares of America, Inc.” The name of the company was changed in a rebranding effort in May 2011, to FastMed Urgent Care. As of 2018, the company serves more 3 states in 2 countries with walk-in medical services, with more than 100 clinics in operation today. The company was recently acquired by ABRY partners in 2015, when majority owner Comvest Partners sold their shares.

The company has received the Joint Commission’s Gold Seal of Approval for Accreditation in Ambulatory Care, the highest honor for an urgent care clinic.

FastMed Locations & Hours

FastMed Urgent Care is rapidly expanding, primarily by purchasing independent urgent care practices. Since 2010, the company acquired or opened more than 78 additional clinics, primarily in Texas, Arizona, and North Carolina.

The company also operates a clinic in Shanghai, China, and hopes to continue expanding into this market.All FastMed Urgent Care locations offer 24/7 walk-in service to patients.

FastMed Urgent Care Services

The primary services of FastMed Urgent Care include the treatment of basic wounds and broken bones, and other urgent care services. Lab testing and x-rays are available, as are services such as flu shots, immunizations and vaccines, and physicals. FastMed Urgent Care centers also specialize in family medicine and sports medicine, as well as occupational treatment for workers and employers.

FastMed Urgent Care Insurance & Payment Info

The company offers online check-in and bill payments. Payment can be rendered by check, cash, credit or debit card.

Patients can check their insurance status in their state using the FastMed website, which lists accepted plans by state. Most private insurance plans are accepted, as are Medicare and Medicaid.

FastMed also offers a free pharmacy discount card to patients, and has an available Fastmed Savings Plan. The Plan costs $35/year, and gives patients a flat $35 discount for most services provided by the clinic, such as sutures and stitches, broken bone treatments, x-rays and more.

Fastmed Mission & Values

The mission of FastMed, according to their website, is to provide the very best end-to-end healthcare experience to patients – with a focus on compassion, affordability, and accessibility.

The corporate values of FastMed are:

  • Service
  • Teamwork
  • Accountability
  • Transparency

By providing excellent service as a team, and giving patients all of the information they need to maintain control of their own health, FastMed hopes to improve the quality of urgent care across the U.S.

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Urgent Care Guide

In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.

That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.

Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.

For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.

Services & Pricing

Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.

Insurance & Payments

Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.

Hours & Wait Times

Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.