ProHEALTH Urgent Care the walk-in clinic arm of ProHEALTH Care Associates, the largest independent multi-specialty practice in New York State. They currently have two dozen urgent care centers.
Showing 1 - 20 of 27 total locations
My second time going in this urgent care center and I can say that I would not go to any other facility except here. They're very professional, very good bedside manner, exceptionally clean and you can smell that the place has been properly sanitized the minute you walk in. The results are pretty fast too!
Was very quick and comfortable experience
Very pleasant, both at the desk and with the assistant and doctor.
Great experience. Love the do. ctor. Will definitely come back if needed.
It was a great experience. The staff was very friendly.
The staff were excellent
Kind, courteous and extremely knowledgeable
Amazing facility. Dr Dimitri was extremely kind and helpful. Appointment setting was very fast and easy.I hope I never get sick again but if I do I will be back.
Loved Ms Carmino!!! Such a wonderful facility
I came for a PCR COVID testing. The facility was very clean and organized, and the wait time was short considering the number of patients the PA and desk staff were seeing. The front desk were friendly and PA Shadrouz was very kind, attentive, and patient with me. She also answered all of my questions about COVID. I would definitely recommend this urgent care and the PA/staff to my family and friends.
The experience went very well.in every way.
From front to back everyone was amazing: Joann, Nurse Nicole and PA Sharon!!!
My first time at this location and it was an excellent experience. I recommended two people because I was so pleased with everything.
A bit nervous but it was very pleasent.
Great experience especially during this pandemic! Will recommend this location to everyone!
From start to finish staff were all friendly and very professional
I was really impressed on my first visit. The staff was super caring and knowledgeable.
Very good customer service
The facility very clean, hand sanitizer out for use. All staff wearing masks and very friendly. Nurse who did Covid test was terrific! He put me at ease. Text was not painful, just uncomfortable for a few seconds. My only comment would be that the reception staff had no barrier up. When you see supermarkets and other places w/clear lucite barriers, I would think medical offices would protect their staff with them too.
Great customer experience both staff and physicians. Personable! Office extremely clean!
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.