ProHEALTH Urgent Care the walk-in clinic arm of ProHEALTH Care Associates, the largest independent multi-specialty practice in New York State. They currently have two dozen urgent care centers.
Showing 1 - 20 of 24 total locations
Very clean and tidy...staff was very nice, pleasant and helpful.
Very helpful and accompadating in these crucial times
Kind and reassuring from front desk to md
The staff was very professional and caring!
Took us in right away thank you
Wait time was long, Staff wasn't point and properly assessed me. I was referred to rumors for over night admission. I am back home now feeling better
I felt like I was in good hands.
Day 2 have slight fever again.
Everything was fine. I just wish I could get the results quicker for the coronavirus. I have to take care of my 94 year old mother and a brother who has copd! Without my help they’re lost!!
My experience is and always is great at this location
Amazing staff . Committed and hard working during this troubling time . Recommend to all . Give that staff a raise ! I work 1 mile away and I will recommend to everybody the whole team are a blessed group of individuals who comforted everyone that came in
Staffs are friendly and professionals.
I only needed to pick up a script for antibiotics. All went smoothly.
As I wait for my Corona
The visit was ok I feel like the front desk clerk was not very polite the dr I saw never told me wat I can do to feel better I have all the symptoms for the virus they tested me but she didn’t say how long I have to wait for results my job is asking I have no answer
Jessica was amazing. I called over the phone prior to walking in and she calmed me down right away. She understood my concerns and addressed them accordingly. Even when I was leaving she still made sure I was calm and ok.
Despite the fact there is a pandemic going on, the front desk girl , nurse and Dr were calm , efficient and thorough. They treated me with such care and understanding.
All the staff was helpful and thorough! My son was very comfortable during the exam.
Very good and easy to use. Staff was awesome and friendly
I like the fact that we were made to wait in our car until we were called. Also, we were admitted in one at a time. Every precaution was taken to prevent spreading anything.
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.