ProHEALTH Urgent Care the walk-in clinic arm of ProHEALTH Care Associates, the largest independent multi-specialty practice in New York State. They currently have two dozen urgent care centers.
Showing 1 - 20 of 26 total locations
Doctor and care team were all excellent
I went for a covid test although I am vaccinated bc I came back from a domestic flight. The front desk was not friendly but did her job ; the dr and her assistant were on point … waited 15 minutes after scheduled time to be seen but that wasn’t a big deal. I was called to confirm test results were negative … I’m going back in a few days for another test w my husband before seeing our grandchild. Overall I would definitely recommend this place.
I visited this location for a COVID rapid test. I had an appointment which I arrived early for. The staff were friendly and the process was seamless. I was seen and done in a short time and received what I needed. I highly recommend this location.
It was very professional and comforting!
I was seen quickly and my problem was assessed in a professional knowledgeable manner.
Fast, pleasant and informative
Front Desk needs to be a lot more compassionate to customers, also I have never been charged before and was charge, she mentioned a specialist fee which I declined and offered my copay of 40.00 for a doctor visit. She seemed like she was not interested in her job and told me I needed to stand in front of a table..just horrible...I have been there before and have had someone with such an uncaring cunning attitude towards a client that was not feeling well. As soon as I got to the back the assistant was the sweetest caring professional and you have a wonderful Nurse Practitioner, she was extremely knowledgeable, caring kind and Professional. I commend your staff behind the door. As for front desk...I did not have a great experience at all (sorry)
Overall my experience was great 😊
They were very quick and thorough and I was very pleased
My appointment went fast the staff was very courteous I would recommend it to everyone
Ashley is amazing! She’s the reason I come to this facility! Her bedside manner is amazing
Staff was polite and competent. The facility is very clean. Overall a good experience. Thank you
Everyone was super professional and friendly. What a great experience! Thank you.
I had an appointment but I was taken 30 minutes after the appointment. I was told by the PA that she would call me in 15 minutes with the test results. She didn’t. I had to call 1 hour later.
Quick, thoroughly assessed, issue resolved PA Cindy was great
The staff was pleasant and efficient. I'm actually recommending your facility right now
Waiting time to register was a little over ONE HOUR! Front desk staff was kind of rude and frustrated due to registration process with clients, doctor and nurses were friendly.
Went for a sore throat and was treated fast and with great respect. Def recommended.
Very professional staff.
The Nurse Practitioner I saw Manuela was very professional and did a thorough examination. She explained her plan of care very clearly and made sure i understood. I will highly recommend her to friends and family.
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.