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Have absolutely no hesitation to go to Regional’s Immediate Care Center - Eastside. I have been there three times and am thoroughly impressed. I have NEVER had to wait. Every time I have been there I have been cordially greeted and efficiently processed. They have all my medical records from the Regional Hospital system, including all of my insurance information. I don’t even have to show my insurance cards. I simply sign in, and am ushered directly to an examining room. Within minutes someone comes in to review why I have come and to take my vitals. In less than 10 minutes later, the Dr. comes in. Today, my doctor was Dr. Arndt—delightful personality and professional demeanor. He checked my problem, talked with me about it, answered all my questions even without my having to ask, sent a Rx to my pharmacy, wished me well, and bid me goodbye. I began signing in at 2:00 on the dot and was walking out at 2:32. I can’t beat this kind of service ANYWHERE!!!!!

I want to express my gratitude to Dr. West and all staff. It is rare to find a doctor like Dr. West with the highest professional level, patient, caring and respect for patients. Best wishes!

When you need urgent care, they are the place to go!

This was the greatest experience ever. The reception staff was very friendly and courteous. The doctor was great. He took the time to listen to my concerns and explain to me what was going on. I was a walk in without an appointment and was in and out in 26 minutes. Truly a great experience.

We are often unable to see our PCP on the same day as needed- piedmont west is conveniently located for us and we have never experienced unfriendliness or rude bedside manners as expressed in the prior comment. This office does not deserve a one star. I am thankful for the numerous occasions we have visited and the care given!