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Urgent care
Urgent care
Urgent care
3.75(6 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Fantastic from walking in the door to exiting the building. Clean, efficient and professional. I highly recommend this facility and its faculty!
3.0(2 reviews)
Urgent care
Urgent care
4.0(1 reviews)
Urgent care
Urgent care
Urgent care
Urgent care
1.0(4 reviews)
Urgent care
2.18(10 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
The care I received was top notch!
5.0(4 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
4.0(18 reviews)
Urgent care
Urgent care
Pediatric urgent care
5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
3.21(12 reviews)
Urgent care
It was great. All the people that were very kind and helpful. Yes sometimes you have to wait a little bit but it is to see the correct doctor for your situation. I highly recommend this place.
Urgent care
Urgent care
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Urgent Care in Salt Lake City, UT

Salt Lake City sits at the seam of two distinct urgent care drivers no other US city shares in the same combination: it is the global headquarters for Missionary Medical, the Deseret Mutual Benefits Administrators (DMBA) division that coordinates healthcare for missionaries of The Church of Jesus Christ of Latter-day Saints across 405 worldwide missions, supported by roughly 40 Salt Lake–based volunteer physicians and mental health professionals.1 It is also the entry point to the Wasatch ski corridor — Park City, Snowbird, Alta, Brighton, Solitude, and Deer Valley — pulling roughly 7.1 million skier visits during the 2024–25 Utah season, the most of any state in the nation, according to Ski Utah.2

When should you choose urgent care over the ER in Salt Lake City?

For non-emergencies — fevers, sprains, minor cuts, UTIs, ear infections, sore throats, mild asthma flares — Salt Lake's urgent care clinics are dramatically faster and lower-cost than the ER. The University of Utah Hospital was the first hospital in Utah to be verified by the American College of Surgeons as an adult Level I Trauma Center in 2001, and Intermountain Medical Center in Murray operates as the state's largest hospital (516 licensed beds) with a co-equal Level I trauma designation.3 Both reserve their trauma resources for chest pain, stroke symptoms, severe bleeding, head trauma, difficulty breathing, and major injury. For everything below that threshold, urgent care in Salt Lake City is the right setting. For chest pain, stroke symptoms, or major trauma, call 911 or go directly to the nearest ED.

Which urgent care clinics serve Salt Lake City?

Intermountain Health operates the densest InstaCare network in the Salt Lake Valley, anchored by Salt Lake Clinic InstaCare and supported by InstaCare locations across Murray, Sandy, Holladay, and West Valley. University of Utah Health runs Urgent Care at Redwood Health Center and Urgent Care at Sugar House Health Center, both walk-in with no appointment required.4 FirstMed Urgent Care sits at the mouth of Big Cottonwood Canyon at 1950 East 7000 South — the closest walk-in clinic to skiers descending from Brighton and Solitude. CareNow Urgent Care serves Cottonwood Heights, and KidsCare, MountainStar, and TOSH (The Orthopedic Specialty Hospital) round out the metro walk-in market. For ski-related orthopedic injuries that are less than six weeks old, the University Orthopaedic Center Injury Clinic offers direct walk-in evaluation.

What conditions do Salt Lake urgent care clinics treat?

Salt Lake walk-in clinics handle the full range of non-trauma care: respiratory infections, ear infections, urinary tract infections, skin infections, minor lacerations and burns, sprains, strains, fractures requiring splinting, vomiting and diarrhea, pink eye, and rashes. Salt Lake's altitude (4,226 ft city base, 11,000+ ft at Wasatch ridgelines) generates a steady volume of altitude-related visits from out-of-state skiers and missionaries returning from low-elevation assignments — headache, nausea, shortness of breath, and dehydration. Most Salt Lake urgent care clinics offer DOT physicals in Salt Lake City for commercial drivers on Salt Lake's I-15 and I-80 logistics corridor, and sports physicals in Salt Lake City for Granite, Salt Lake City, Murray, and Jordan district student athletes before fall and spring seasons.

How do Salt Lake urgent care clinics handle Utah Medicaid and insurance?

Utah Medicaid expanded full ACA coverage on January 1, 2020, after voter passage of Proposition 3 in 2018, and is administered through four Accountable Care Organizations: Healthy U, Molina Healthcare of Utah, SelectHealth Community Care, and University of Utah Health Plans Healthy U.5 Most Salt Lake urgent care clinics — Intermountain InstaCare, U of U Health urgent care, and major independents — participate with all four Medicaid ACOs. Intermountain's "$0 copay for most insurance plans, including Medicaid" same-day-care pricing applies at InstaCare locations. For the city's high commercial mix — tech employers including Adobe, eBay, and Goldman Sachs Salt Lake plus the financial sector concentrated around the LDS Church corporate headquarters — high-deductible health plan exposure drives many insured patients to urgent care for cash-pay convenience rather than ER co-insurance liability.

What city-specific health needs drive urgent care demand in Salt Lake?

Three Salt Lake–specific demand patterns stand out. First, Missionary Medical's volunteer physician network triages missionary medical needs worldwide from Salt Lake, often routing returning missionaries to local urgent care for catch-up immunizations, post-tropical travel illness, and respiratory infections.1 Second, the Wasatch ski corridor generates roughly 7.1 million skier visits per season, with a measurable share of those visits producing orthopedic injuries that pass first through urgent care for X-ray and splinting before any specialty referral.2 Third, the Salt Lake Valley's winter PM2.5 inversion season — when cold air traps particulate pollution below the Wasatch ridgeline — drives respiratory urgent care volume from December through February for asthma, COPD, and reactive airway flares. The University of Utah Hospital's Trauma One Center serves as the regional referral hub for severe ski trauma and motor-vehicle injuries on I-80 and I-15.3

Book urgent care in Salt Lake City on Solv

Solv lets you book urgent care online, hold your place in line, and see real-time wait times at urgent care clinics across Salt Lake City and the Wasatch Front. Browse urgent care in Salt Lake City, search nearby walk-in care in West Valley City, Sandy, or West Jordan, or filter by services like DOT physicals and sports physicals. You can also filter for Medicaid acceptance or for ski-season open hours at Cottonwood Canyon–adjacent clinics.

Sources

Solv has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. We avoid using tertiary references.

  1. Volunteer Mormon Physicians Help Missionaries Maintain Health, Church of Jesus Christ Newsroom Canada (Jan 16, 2018) https://news-ca.churchofjesuschrist.org/article/volunteer-mormon-physicians-help-missionaries-maintain-health
  2. Utah Ski & Snowboard Season Statistics, Ski Utah (May 15, 2025) https://www.skiutah.com/blog/authors/yeti/utah-ski-season-recap-2024-25
  3. Trauma One Center, University of Utah Health (2025) https://healthcare.utah.edu/locations/hospital/trauma-one-center
  4. Urgent Care, University of Utah Health (2026) https://healthcare.utah.edu/primary-care/urgent
  5. Utah Medicaid Accountable Care Organizations, Utah Department of Health and Human Services (2025) https://medicaid.utah.gov/aco/
  6. QuickFacts: Salt Lake City, Utah, U.S. Census Bureau (2024) https://www.census.gov/quickfacts/fact/table/saltlakecitycityutah

Urgent Care FAQs

  • How long are urgent care wait times in Salt Lake City compared to the ER?

    Salt Lake urgent care wait times typically run 20 minutes to 90 minutes for walk-ins, with online check-in often reducing that significantly. University of Utah Hospital ER has reported the longest average wait in Utah at roughly 4.2 hours, with a 141-minute spread between the fastest and slowest hospitals in Salt Lake County. For non-emergencies, urgent care is dramatically faster.
  • Do Salt Lake City urgent care clinics accept Utah Medicaid?

    Most Salt Lake urgent care clinics accept Utah Medicaid, which expanded ACA coverage on January 1, 2020. Utah Medicaid is administered through four Accountable Care Organizations: Healthy U, Molina Healthcare of Utah, SelectHealth Community Care, and University of Utah Health Plans Healthy U. Intermountain InstaCare, U of U Health urgent care, and major independents participate with all four ACOs.
  • When should I go to the ER instead of urgent care in Salt Lake City?

    Go to the ER or call 911 for chest pain, stroke symptoms, severe bleeding, head trauma, difficulty breathing, severe abdominal pain, broken bones with deformity, or major trauma. University of Utah Hospital is the state's first ACS-verified Level I Adult Trauma Center, and Intermountain Medical Center in Murray operates as the state's largest hospital with co-equal Level I trauma capability.
  • Are there 24-hour urgent care clinics in Salt Lake City?

    Most Salt Lake urgent care clinics close by 8 or 9 p.m. For after-hours non-emergency care, University of Utah Hospital, Intermountain Medical Center, and Salt Lake Regional Medical Center emergency departments are open 24/7. Many Salt Lake urgent care clinics also offer evening telehealth video visits through Intermountain Connect Care and U of U Health virtual urgent care.
  • What ski-related injuries do Salt Lake City urgent care clinics treat?

    Salt Lake urgent care clinics see consistent winter volume from the Wasatch ski corridor — Park City, Snowbird, Alta, Brighton, Solitude, and Deer Valley collectively producing roughly 7.1 million skier visits per Utah season. Common injuries include wrist and shoulder fractures from falls, knee sprains (ACL/MCL), thumb skier's injuries, mild concussions, lacerations, and altitude sickness. FirstMed Urgent Care at the mouth of Big Cottonwood Canyon is the closest walk-in clinic to Brighton and Solitude.
  • Can I get a sports physical or DOT physical at urgent care in Salt Lake City?

    Yes — most Salt Lake urgent care clinics offer DOT physicals for commercial drivers on the I-15 and I-80 logistics corridor, and sports physicals for Granite, Salt Lake City, Murray, and Jordan district student athletes. Intermountain InstaCare, CareNow, and AFC Urgent Care all offer these services, typically without an appointment. Sports physicals usually run $25–$75 cash-pay; DOT physicals run $75–$150 depending on the clinic.
  • Do Salt Lake urgent care clinics serve returning LDS missionaries?

    Yes — returning LDS missionaries frequently use Salt Lake urgent care for catch-up immunizations, post-tropical-travel illness screening, GI issues, and respiratory infections acquired during international service. Missionary Medical, the DMBA division headquartered in Salt Lake, supports missionaries in 405 worldwide missions and coordinates with local providers; the support line is 801-578-5650. Intermountain InstaCare and U of U Health urgent care are commonly used for routine post-mission care.

Recent Urgent Care Reviews (20)

I'm leaving a review because although my overall experience was great both of the 2 times I have gone to this urgent care I have had great difficulty filling my prescriptions that the doctor gives me due to the urgent care not completing procedure on their end to fulfill the needs of the Veterans Affairs Urgent Care Benefit Criteria. Both the pharmacy and the insurance have to end up calling the urgent care themselves to try to get them to fix it. I am using the Veteran's Affairs urgent care system benefit and that only allows the release of the medications if the urgent care contacts the insurance to inform them I have come in for the urgent care visit. I even gave the front desk a heads up that this was a issue last time and that I hoped it wouldn't happen again because it really does tie up the rest of the process before I went in for my appointment but when I went to collect my medications I found out it happened again. I was left waiting at the pharmacy for 3 hours while the pharmacist tried to contact everyone, we even called the urgent care and they said they would do it but it wasn't completed. I decided to then not call back again and try to coordinate between the three parties again and go back and forth for hours because the last time I had done that it took me a combined 9 hours and 3 days. I paid without insurance for my medicine which was expensive because I am sick and I am tired. Next time I go in I really need to talk to the person who is responsible for putting this part in so that I dont have to keep going through this. It is very much avoidable. I know it is a new and confusing program but I would be more than happy to get them on the phone with the person who can teach them the proper steps to submit the protocol for the Veterans Affairs insurance. I was on hold for 30 minutes the last time the insurance rep explained it to someone over there.

- Verified patient on 2/13

The staff made it comfortable and so much fun! Best experience we have had was at the north sterling urgent care!

- Verified patient on 4/29

The best urgent care I have ever gone to. Or doctors office for that matter.

- Verified patient on 4/8

Today’s visit at Urgent Care North Hills location was overall excellent. Everyone I have encountered today provided the highest customer service which I wanted to express my deepest thank you so I would like to provide a rave review on all of them. Brenda at the front desk was very attentive and got me checked in rather quickly upon my arrival which surprised me.She was very polite and well mannered and even graciously helped me with my inquiry after my appointment. She spoke with clarity and communicated very well. Ruby was my nurse and she was a sweetheart. She gave me thorough directions for my lab work and communicated clearly the directions as well. She even checked up on me while I sat waiting for a while for my results and followed up with my nurse practitioner without me even having to request that. Also she provided me with a refreshing cup of water again without me having to ask which I needed since I was parched while waiting.That is top notch customer service! Erica was my x ray technician and she explained clearly to me what was going on and how she would proceed and eased my nerves.She had a friendly demeanor and made sure my xrays were what they needed to be and got me in and out quickly and effectively. Marissa was my nurse practitioner and I must say she must be the most thorough gentle hearted nurse practitioner that I have ever encountered at an urgent care. I have been to urgent cares all my life and have never encountered such thoroughness and patience for all my questions. She reassured me of my concerns and requested labs to be performed for all my issues. In my prior experiences my visits with urgent cares have been just verbal consultations so I have much appreciation for Marissa and what she provided for me today and express my deepest gratitude. I wish there was some way to thank all these lovely ladies directly for their great patience and friendly demeanor and excellent customer service especially during this critical time. If you can please reward them and keep up the great work in hiring wonderful human beings who are taking care of us out there. I have much appreciation for all of you.

- Verified patient on 4/3

Staff was friendly, efficient, competent and had great follow up with results. I’d recommend Sterling Urgent Care to anyone needing medical help. I’ll go again!

- Verified patient on 1/8

After waiting for more than an hour, the doctor saw me. He and the other staff were friendly and courteous. They just didn’t seem very urgent given it’s called an “urgent care”

- Verified patient on 3/15

I went to the Glendora, CA Urgent Care location on 5/14/21 at approx. 6:00 pm for relief from severe itching, sneezing & other debilitating symptoms caused by my seasonal allergies. I was greeted by the woman seated at the front desk immediately & brought into an exam room as soon as I checked in, since there were no other patients in the waiting area at the time I arrived, which I was very grateful for. All of the staff & I were wearing masks for Covid safety, which I also appreciated. The woman at the front desk was polite & efficient. The man (nurse?) who greeted me, weighed me & gave me an injection was friendly & kind, & even seemed to remember me from my last visit to this office in February with the same symptoms. Even though he was polite & totally professional, it was very embarrassing for me to have a young man weigh me & give me an injection in my bottom. I guess I'm old-fasioned & very shy, because I would have preferred a woman nurse, at least to give me the shot, or to be asked if I had a preference, or had a woman present in the room when he injected me. When he took my blood pressure, the sleeve was very tight on my arm & hurt quite a bit. He apologized for this. The PA I saw, Tallin Martirossian, was very kind, comforting & prompt. After my injection, she instructed me to wait 10 minutes before I left the office, which I did. Unfortunately, about 20 minutes later, when I went to the CVS store next door to fill my prescription, I had a very bad reaction to the shot I got (a steroid). I had excruciating pain on the site of the injection (very high on my bottom/lower back/hip) & up my back. I felt like I was going to vomit or faint. I had to find a chair in the store to sit down. I was in so much pain, that I had to call my husband to drive to CVS from our home, to walk with me back to the Urgent Care office to see the doctor again. It was a very scary & upsetting experience. I have never had such a bad reaction to an injection before, not even to the two Covid vaccine shots that I received in April. And I have received steroid shots for my severe allergy symptoms many times in my life, with no severe pain afterward. The PA & the male nurse/assistant were both concerned & caring when my husband & I returned to their office. They allowed me to lay down on the exam table in an exam room, asked relevant questions & offered me water. However, the PA did not explain what caused my severely painful reaction to the shot. I was in too much pain to ask questions. Thankfully, after about 30 minutes laying down in the exam room, my pain subsided & I was able to walk out of the office with my husband at about 7:30 pm, 90 minutes after I first walked in. In spite of my very painful & scary reaction to the injection I received, I would still return to this Urgent Care office, due to the staff's promptness (almost zero wait time!), kindness & attentiveness. I don't blame the staff for the pain I experienced, although I did wonder if the shot would have hurt as badly if the male nurse had injected me lower on my bottom. But I didn't pull my pants down very far due to my embarrassment & he seemed sensitive to this! One suggestion: when the assistant & PA/doctor first greet patients in the reception area, at the scale, & exam room, they should ALL INTRODUCE THEMSELVES & state their title/job. ("I'm Mike & I'm an EMT. I'm Susan & I'm a Physician's Assistant.") This should be a standard practice at ALL doctor's offices, especially Urgent Care clinics. It can be uncomfortable & scary being treated by a complete stranger. I also received a presciption at this appt., which I was grateful for. The PA seemed to have a record of my previous visit there, which I appreciated. So overall, I would rate my experience at this office a 3 out of 5 stars, or 7 out of 10! And I will go back there if necessary, even though I had such a painful reaction to the injection. I hope this long review is helpful to you in providing excellent service to all patients at your Urgent Care. They provide an important service to the Glendora community. Thank you!

- Verified patient on 5/15

Such a great experience I really wished all doctors and urgent care clinics gave this level of care. Dr. Beka and the nurse practitioner student took so much time to listen and evaluate my injury and even go above and beyond with their resources. High level and affordable healthcare for the uninsured was really astonishing to find.

- Verified patient on 7/18

Dr Todd is awesome.....best urgent care Dr I've met.... Thanks So Much

- Verified patient on 10/13

Great Urgent care , great staff and facility, and awesome price

- Verified patient on 1/27

I cannot express how grateful I am to have this ProHealth facility nearby. Even in these crazy times, the facility was, as always, clean, dependable and filled w caring employees. I had called my primary for an appointment, thinking I had a severe sinus infection. Understandably, as some of my symptoms overlapped w COViD 19 symptoms (severe headache, dizziness, nausea), she asked me to go to a (different) urgent care instead. I knew better, and went to Pro-Health immediately. While I had the option to make an appointment online, they were running 3 days out, so I tried my luck, and walked in. I knew I could count on their safety protocols. I was the only person in the large waiting room. There was a receptionist on the phone when I arrived, it wasn’t 5 seconds later that a second appeared, took my info (I wanted a rapid COVID 19 test first, in case). He apologetically explained that he would call me on my cell when it was time to come in. I laughed: under the circumstances, I expected to wait upwards of 3 hours! They texted me a link, and I filled out paperwork in the car, then rec’d a link letting me watch my exact place in line, in real time. Clearly, they have some staff dealing w walk-ins, and others with those w appts. I was called in less than 50 mins later! This was my first COVID test, and we’ve all heard stories about that nasal/“brain” swab! This technician was thorough, but gentle. No sudden poke, but gentle twisting in both nostrils, sure to get at different parts of each nostril. I was asked to wait in the room for results, which came back (negative🤗) in less than a half hour. The Dr who came in to follow up about my sinus infection was professional and personable. As I’d had no fever, and was already taking Flonase, he started me on a 6 day course of steroids. 2 1/2 days in, and I already see an improvement!! I have used Pro-Health for years, whenever I was unable to see my primary. I have never once been disappointed. How they can handle the amount of people they are, while keeping patients apart, is nothing short of amazing!

- Verified patient on 1/16

I arrived at 8:30am so I could get in line. When I went into hallway I read a sign that said go back to your car & fill out paperwork. I tried to retrieve paperwork but couldn’t find it. I then called the office #. A very rude women asked if I had a Dr’s referral. She then rudely transferred me to a main # which was no help. I went back into hallway & waited in a line. Then one person said to someone you have to take photo of a code to get you paperwork. I then tried to get photo which took several try’s. I returned to my car & filled it out. It was lengthy & took some time. Finally I submitted it & received a note saying their were 0 patients ahead of me. So I went back into hallway. I looked threw the window on door & saw a patient filling out paperwork on a clip board. So I went in. The window urgent care lady came to window & explained to me I needed to wait in my car fit a text. She said all the rooms were occupied. She was nice. So I did but was concerned because I was the 2nd car there at 8:30am & had all these other patients before me. At 10:30am I was text to come in & go to room 8. So I checked in at window again & was told someone would come out to get me. I then was called to enter the room. The nurse was nice in asking me questions & taking vitals. I asked if I was to receive the regular test & she said yes. She also explained the wait period for results. I was given the test with a protruding stick going into each nostril for 7 seconds in each nostril. She said it would tickle but it didn’t. It was only slightly uncomfortable. Dr Lana then came in. She asked me questions & had me try to smell a alcohol swab. She was very nice & concerned. I felt confident & comfortable with the Dr & nurse. The Dr explained the patient letter sheets the nurse had given me. She was very thorough. At 11am I was released & able to go home.

- Verified patient on 1/3

What a beautiful facility to begin with. Staff was so kind and efficient! I will continue to say all the great things about Sterling Urgent Care

- Verified patient on 9/8

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that’s where I should’ve went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don’t know that I want to make that drive by myself. I know you can call an ambulance but I don’t feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should’ve checked my oxygen they should’ve checked my temperature and they should’ve at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I’m trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don’t think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don’t know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can’t drive right now. And I don’t really have anyone to help me because everyone has a life and it’s kind of hard to ask them to stop what they’re doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I’m not better in a few days I’m going to have to go to the hospital and I don’t want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I’m scared to go to the hospital but at the same time if I get worse or do not get better I’m going to have to when I really feel like the urgent care could’ve helped me better than they did.

- Verified patient on 5/15

Best urgent care that I've been to. Went there to get a Covid test (no one else could do walk-ins) Not only did I get the test, but I saw a dr. for an exam. Very clean, friendly, and efficient. When I called beforehand, the receptionist was very thorough and I did not feel rushed. Thank you Corner Clinic!

- Verified patient on 9/2

Sterling Urgent Care is amazing! We had zero wait time and was taken directly to the exam room. Nicole was kind, caring, and efficient. Xrays were easy and not scary for my 4 year old. Stephanie was proficient and thorough and went over xrays with us. Wonderful experience and highly recommend to anyone.

- Verified patient on 6/9

Absolutely love Sterling Urgent Care. Devon is my favorite and he’s very friendly and knowledgeable. I love how he always end the visit with “What else can we do for you?” Keep up the great work!

- Verified patient on 4/24

I always had great experience at Sterling. Wait time is so reasonable and not stressful at all. Dr. Adam is simply wonderful. Best of the best. If it is up to me, I’d eliminate hospital visit totally in favor of going to Sterling urgent care. Of course that is not reasonable, but this is just to show how great this place is. Thank you!

- Verified patient on 2/9

I had such a good experience at sterling urgent care. I was really sick and Adam was very kind, patient and took such good care of me. Both nurses were awesome!! I know I kept them past closing time but they did not rush through my visit. Thanks so much..

- Verified patient on 7/16

Unfortunately I’ve had to visit the urgent care 5 times in the last 2 weeks for myself and two of my children. Thankfully every single time the staff has been amazing. I understand wait times are a part of the business so I will not complain, but the new check in system really helps especially with little kids it’s easier to complete rather than trying to complete the paper forms. The desk staff is always helpful and you never seem like your annoying them by asking questions (especially considering they are asked multiple times how much longer by patients every time I’ve gone, they never once had an attitude about it), the Doctors or PA’s are always friendly and personal which always helps cause trusting them with my toddler girls is my biggest concern and they never fail. Also, twice I went with my daughter with autism and both times they were so great and patient with her, one of the assistants especially there was friendly and walked her to the room even though she didn’t know she had autism and was having a moment, and it may seem small but being able to calm her in that situation is magic. It was another assistant helping us and when she saw her crying she just held out her hand and she walked my daughter to the room, which again I know seems simple, but with an autistic toddler it can turn into a much bigger issue in those surroundings. I’m sorry I don’t have names of everyone, but I recommend this urgent care to everyone. Even though my co-pay is more here I always prefer coming here than my doctors office. So thank you again for all the entire office does, and making my girls feel comfortable and happy. One last bit, when I first told my 3 year old I had to take her to the doctor she cried and cried, saying “no doctor no doctor”, the second time we went she literally was happy going in.... to the doctor, and I know it was all thanks to that assistant that walked her to the room the first time. Thank you

- Verified patient on 6/13

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