Sinusitis treatment
in Bonney Lake, WA

Waited an hour to see provider everything else about clinic was great!

I was able to get an appointment on the same day with almost no wait time.  The staff were very friendly and the facility was clean and comfortable.

The scheduling was easy. The lady in front desk was nice and approachable when I checked in. The staff are nice and friendly. I don’t Iike how  Dr. Dieter Eppel checked my kid. His bedside manner is bad. There’s no instruction when he do a procedure( e.g checking the ear and mouth). My kid likes going to the doctor but he got scared with this doctor. Instead of instructing the kid to open his mouth, he pinched the cheek and not saying any word to the kid. He is unfocused. He asked the same questions for at least 3 times. Definitely not recommending him.

Called and put my name on the wait list and when I arrived to the facility I was seen right away. Staff was courteous and knowledgeable and comforting.  I would recommend this provider.

Don't know how to rate scheduling since I was a walk in. I get there are people ahead of Mr that scheduled an appointment. I checked at just over 3:15. I was told there was a 3 and a half hour rate. Better than waiting than myapoointment with my doctor that I couldn't see until May 9th. Anyway, I am used to first come first serve. People that scheduled a appointment after my check in time was put ahead of me. I went from 8th place to 11th place. Looking at their waiting in place app there were more than the original 8 on the list. So, it didn't make any sense to me. That said the people at the clinic were awesome. All were really nice and professional. They are an example for all clinics to follow. I would recommend them.

I went in yesterday for a swollen leg. The lady with the red hair, who checked me in, was amazing! She was so kind and understanding. Then the two MA's who (one was a trainee) took my vitals, and went over my meds, were very kind as well. The PA who saw me was outstanding!!! He really listened to me! Explained my condition in a way that I could understand. Even told me important ways I could help improve my health. With his referral, I know I will help with my condition. Overall really felt cared for !! This clinic is the best!!🙏❤️

The provider and the stuff are super nice The Dr was fantastic she took her time explaining

I hesitated all week about going to my local indigo, but with everyone in the household sick, I knew I couldn’t put it off any longer. Taking two kids under three along made it even more daunting. Without an appointment, I opted for a walk-in and was the second person through the door. Surprisingly, I was seen within 5 to 7 minutes of opening. The staff was friendly, the place was spotless, and they were especially kind to my kids. Overall, it was a smooth and pleasant experience. I’d definitely recommend it and will likely be back sooner than later, given how toddlers tend to pick up every germ in sight. Stay well! And thanks again indigo star!! ⭐️

Had an inflamed left foot and was looked at by the doctor in a very reasonable amount of time.