MedExpress

This is my go to walk-in clinic and I’ve always been treated very well here. I’m surprised that someone would write this lower because they’ve always been top notch in my opinion.

Friendly staff, highly sterile environment, emphasis on cleanliness during these trying times. Efficient team communicated so I didn’t have to wait in the office, called me when they were ready for me, and moved me through to get the care I needed.

The staff there is wonderful. Jillian & Starr are amazing! They made me feel so comfortable. They handled a busy waiting room with such ease, & while still giving each patient the time they needed.The attention, care, & great attitudes they displayed were remarkable. I'd like to thank them again for being so kind & caring.

I was very happy with the wait time and staff. Everyone was friendly and professional. Would definitely use this place again.

I cannot say enough about my incredibly positive experience at Med Express on 202 yesterday! I have received care here on 3 or 4 other occasions and have been pleased, but yesterday's visit topped the charts! I originally stopped in at around 4:00 and there was an hour wait, so I drove to another facility where my experience was so bad, I walked out prior to being seen by a provider. Back to Med Express at about 6:00pm with bad back pain and was seen within 10 minutes of arriving.The nurse checking me in,Jen, was familiar,and as kind and friendly as I had remembered!T he PA ,Lauren, was extremely friendly, confident, efficient, and caring. I was able to get x-rays of my back on site and Lauren came back to let me know that my back looked pretty good, but that there was another issue they saw that I would have never known about had she not shared this with me. The x-ray technician, Urfan?, was so lovely and patient, consistently asking me if I was doing okay. I received treatment and was given my x-rays on disc to take with me. Only 30 minutes after I left, I received a follow-up call from Lauren to share the radiologist's findings. I missed her call, but as soon as the facility opened the next morning, I got another call to follow-up. Wow!! Unheard of! Just 30 minutes later, the attending physician, who was signing off on my chart, called me personally to discuss a possible medication interaction he felt should be brought to my attention. I almost couldn't believe this close attention to my care. I had a wonderful PCP before she retired, and I didn't even get this from her office. I am so grateful to these individuals who went above and beyond. Outstanding work, Med Express 202!!

I went there for the first time last night. I was a walk-in, and everyone, from the receptionist, to the nurse, and the nurse practitioner was superb!! They simply couldn't have been kinder, This is THE ONLY walk-in clinic I will go to from now on! God Bless, and Merry Christmas

I used this facility after having a cold/cough for over a week. I have allergies....pollen in he air. I waited 5-10 minutes. I first had my temperature and blood pressure taken. I then saw a doctor who diagnosed a sinus infection and prescribed an antibiotic.

I went to be seen yesterday for a bunch of symptoms sinus coughing nasal and cough and was treated fast by Dr Sherry however the intake nurse wasn't great she said I refuse treatment because the pressure cuff was hurting my arm cause of my fibromyalgia it's usually taken on my wrist but they didn't want to do that

The staff were very friendly. It made me feel good. The PA was awesome. He was extremely knowledgeable and very kind, and very helpful. I am suffering a lot, and when I left MedExpress, I felt very hopeful. They were so kind to me that it made me feel optimistic. I think this is the best facility in NEPA.

Great Doctor with good experience Took care of me very professionally And treated it well

Received very professional care from everyone Kind caring people esp the PA Very efficient not a long wait Highly recommend would go there again if needed Highly recommend

Everyone was very friendly and helpful. Waiting on my car was the worst part, but I understand why this is necessary.

My fiance has gone there 2 times in westfield and was happy with the service and care. Would be great if the can make a follow up appt with another dr. he was sent to er

So so good! So friendly! The staff put me at ease!

Very friendly and professional

great in and out in great time very friendly people

I was required to have a COVID19 test done and while the wait was very long, like 3 hours or something, everyone I spoke to and dealt with were so nice and polite and patient. You could tell they were exhausted. I had 31 people ahead of me when I registered. But again no one was rude or cross or anything. I would definitely recommend and/or go back as needed. I got my results in 2 days. The nurse didn’t hurt me when she did the test and this is my 3rd COVID19 test and both of the others hurt so bad. You all are very appreciated and thank you for being kind. Side note, please be kind to these doctors and nurses. They are dealing with all the regular fall illnesses and COVID testing and a thank you would really mean a lot to them.

They have always been wonderful to me. I really appreciate them very much!!

Received good care and accurate diagnosis.

East in and out, no issues with billing. Quick, friendly service.

DOT EXAM, YEAR 2020 (1st time here) AT MedExpress WAS A GOOD, FRIENDLY, PROFESSIONAL EXPERIENCE FROM START TO FINISH WITH THE COMPLETE STAFF! Would DEFINITELY recommend Their professional Service and have already! Tom Sahayda UPS Driver!

I have been going to Med Express for urgent care for four years. I have had wonderful experiences every time. The staff are always so helpful, so empathetic and careful. I have had pneumonia, Lyme disease, terrible bronchitis, and a couple of falls with symptoms requiring X-rays. Sometimes there is a wait -- because so many people have come in -- but the care is never rushed. I cannot speak highly enough about the care I receive.

We have been both insured and uninsured over the last 15 years and have been seen at the local hospital (UHC) and another nearby clinic where our PCP is. Our family's last 8 trips to MedExpress have been mixed but overall positive. Six times they correctly diagnosed the issue on the first try and provided initial care, sometimes resolving the issue, sometimes requiring a second visit or a visit to our PCP instead. The 7th time was a pre-surgery covid test which was handled very professionally although there was a significant wait time. Our 8th visit was negative with our primary concern being dismissed, then turning into an emergency requiring hospitalization 3 days later. Overall the staff has been friendly, straight-forward, and professional. The place has been almost spotless every time. The cost was always near the max they quoted and a method of payment was required up front for the times we didn't have insurance.

Wonderful staff and doctors! Very friendly and helpful.

I was in pain with an ear infection, sore throat and bad cough. All of the staff were wonderful and Cheryl Doyle NP…. THANK YOU for being so thorough and kind. You all helped me so much! Thanks again! Laura Evans visit date June 4th 2022.