Patient First Locations in Chesapeake, VA

I called ahead to this location and was told there were about nine people already waiting to be seen, and that that was consistent for the day up to my call. I also tried calling other locations without any success - the phone number was bad or nobody answered the call. So I went and was pleasantly surprised to see only one person in the lobby. I was assisted much sooner than expected. The longest delay was waiting for the doctor to arrive in my room, but even that was not too long. I left the building feeling very good about the services at this location.

This is my second time to this facility. Each time everyone was courteous, kind, and very helpful. What I like most is that they listen to you, they let you know that whatever you are there for it’s important. From the person that checks in to the doctor, they are all thoughtful, kind, and with great bedside manners. Thank you for a pleasant experience because honestly no one wants to go to the doctor.

This is my second visit to this patient first location, both times I was seen very quickly and the treatment prescribed had me feeling better within days. I was seen yesterday by Dr. Crooks, he was kind, he listened and he explained everything I asked. I left with the medication I needed, went home and took Dr. Crooks advice and tossed out the nasal spray that was making my condition worse, took my meds and a nap. When I woke up I already felt better. Today less than24 hours later, there is 90% improvement in my breathing and coughing and 100% improvement in my state of mind! I was also given a chest X-ray and had blood work done. All staff members were very nice and respectful . I would 100% recommend Dr.Crooks and this location to anyone. I was in and out in an hour and twenty minutes at the most. Very satisfied customer- and you can post this if you like!😘

Was seen very quickly because the staff recognized my problem right away and started treatment. Test were done, EKG, BLOODWORK< & X-RAY. Dr insisted I go to Sentera ER asap. where a was immediately admitted with Congestive Heart Failure. The most surprising thing was when the staff called me at 9:00 the next morning to check on me. Sorry I did not get the staff's names but Sentera kept the paperwork. I was beginng to think that good patient care had disappeared, but I guess it was just being hidden at your facility. Thank you, RICHARD E. CASSAT (SEEN JUN 23 @ 6:30 pm)

WOW!! Every staff member was so polite and so quick! Highly reccommend!