Patient First Locations in Virginia

Was seen very quickly because the staff recognized my problem right away and started treatment. Test were done, EKG, BLOODWORK< & X-RAY. Dr insisted I go to Sentera ER asap. where a was immediately admitted with Congestive Heart Failure. The most surprising thing was when the staff called me at 9:00 the next morning to check on me. Sorry I did not get the staff's names but Sentera kept the paperwork. I was beginng to think that good patient care had disappeared, but I guess it was just being hidden at your facility. Thank you, RICHARD E. CASSAT (SEEN JUN 23 @ 6:30 pm)

I drove up and the parking lot was completely full. My thoughts were that there would be a long wait. Walked in and only a few people in the waiting room. I was checked in within 5 mnutes of my arrival. I was seen within 10 minutes of arriving. The doctor came in within 5 minutes of my being put into a patient area. The doctor (whose name I do not remember and I have thrown away all paperwork) was extremely nice. He reminds me of the doctors that people remark, "He has such a good bedside manner." First impressions with patients really do matter. And he gave a very good first impression. He was professionally and friendly and an excellent communicator. He provided an ancedote on what I was experiencing. That really helped. I have been to this Patient First before and have taken a good friend there. Each time has been a good experience. The staff are nice and each doctor that I have seen is friendly and able to diagnosis the problem. I like this Patient First better than my Primary Care Physician and have even inquired as to using them as my PCP. I was in and out within 30 minutes and recommend them highly.

The whole experience from front door in, to front door out, was excellent. The doctor was so thorough and his bedside manners so pleasant that I am still impressed. Nurses and receptionist exceptional also. Sick but so very impressed. (This from a retired RN) 🤗. Great job.

Had a very brief wait on my visit today. Everyone was friendly and doctor took care of my issue.

It was the best! My husband was very sick, he HATES going to the doctor, so when he asked to make him a doctors appointment, I know it's serious. Since we live so far away I called and got the tele-health visit. Filled out the request, someone called me back almost immediately, my wait time for the doctor was less than 5 minutes and she was wonderful. Will definately use this system again. Hubby is on his way to recovery! Thank you Patient First!