PhysicianOne Urgent Care is one of the largest urgent care groups in the Northeast. They are concentrated in Connecticut, Massachusetts, and New York and are continuing to expand to more locations.
Showing 1 - 20 of 28 total locations
This was an extremely smooth experience. The people were friendly and helpful, the facility was very clean and they took me before my appointment time.
front desk Simone was amazing and super helpful!
Thus place is great. Friendly people, limited wait time, professional staff, and very qualified. I felt well taken care of at every visit. I would go there again. In fact they called me after the incident to see if all was ok. This was a first from any doctor I have seen.
I have had several of opportunities to either observe delivery of care or to receive care myself. On each occasion - from the moment you are greeted (even during COVID) to the time you are done - the staff is professional, courteous. Given experiences elsewhere, this site is a welcome relief from the impersonal atmosphere found in many other healthcare facilities. Kudos to PhysicianOne for their approach to healthcare delivery.
Went for a Covid test and the visit was quick!! Everyone was so friendly and professional.
It was fine.
Great place. Had to visit a few times and they are very fast, clean and kind.
Everytime i visit here its a very quick visit. Did my first virtual visit today and it went great.
Everyone was amazing and helpful Everyone followed Covid Guidelines Will recommend to family and friends
The quality of the care is excellent and the staff is very friendly.
I came for a pre-employment exam and was dreading it. The experience turned out to be very pleasant thanks to your staff
Quickly seen and great staff!
I felt so bad I had to leave work early. This was my first visit to this location and the staff were amazingly polite, professional and intelligent. More so than some of the other Doctors Offices I've been to.
I have ben to another Urgent Care Facility a few days ago and the cleanliness, professionalism is definitely 100% better at Physcian One in Southbury, I am traveling from out of town. If I need care on another visit in CT I will feel confident that I will get the best care here,
James the PA was awesome and his nurse Jill was amazing with my son who is 2.5. Kind. Friendly. Patient. Overall great visit
They are always nice and very helpful.
Great facility, great nurses and doctors. Would recommend to family and friends.
I had a awesome experience an they are super friendly an I was in an out in just a matter of seconds definitely a great place.
Went twice for COVID tests. The staff was great - we had an appointment the first time and walked-in the second time. Both times were super quick and easy. Front desk person wasn't the friendliest but the others made up for it.
The whole experience was a great one. I had never used an Urgent Care before. I would recommend this service to all my family and friends.
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.