Yale New Haven Health Urgent Care

4.58(29,349)

Connecticut’s leading academic health system urgent care brand, providing convenient in-person and virtual care across Connecticut, New York, and Massachusetts through a network of accredited urgent care centers staffed by board-certified providers.

Type of provider: Urgent Care

Number of locations: 23 across 21 cities in 2 states

Website: ynhhs.org

Yale New Haven Health Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Yale New Haven Health Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 04, 2022 · Hamden, CT
The wait time was reasonably short today for covid testing. The staff were professional and very personable.
Dec 10, 2021 · Derby, CT
While I appreciate the demand for COVID testing over an hour and a half wait time is a lot.
Nov 09, 2021 · Baldwin Place, NY
I felt welcome and was treated with such respect and they were extremely caring. Everyone was extremely professional. I recommend this urgent care to my coworkers.Thank you so much
Oct 29, 2021 · Norwalk, CT
Great experience, staff so friendly and courteous. I recommend Physician Urgent Care of Norwalk
Jan 29, 2021 · , CT
The doctor was awesome my God I think God I was able to be seen today at this urgent care
Jan 28, 2021 · , NY
They were patient and thorough. I’m going to my test now
Jul 27, 2020 · Orange, CT
Had 10.40am appointment, didn't get out till 12.30. Waited in room for covid test for over 30 minutes...
Mar 08, 2020 · Enfield, CT
This is the definition of what a urgent care facility is, not a long wait time, everyone I dealt with there in the past two days were the utmost professionals, thank you for your help
Feb 18, 2020 · Manchester, CT
The service was very prompt. The staff was very polite and professional. I will definitely recommend any of my friends and family to go there for any urgent care needs.
Oct 29, 2021 · Bristol, CT
I came in for a visit, mainly for the covid test because I was sick. I told the doctor I had an ear ache, she never even checked my ear, and I told her multiple times it was hurting. She seemed like she just wanted me to hurry up and leave.
Jan 04, 2022 · Hamden, CT
The wait time was reasonably short today for covid testing. The staff were professional and very personable.
Dec 10, 2021 · Derby, CT
While I appreciate the demand for COVID testing over an hour and a half wait time is a lot.
Oct 26, 2021 · Baldwin Place, NY
I loved my stay at Somers Urgent Care!! The staff treated me like an adorable precious puppy dog!! I love you!!
Jan 29, 2021 · , CT
I went there for my third Covid test. The staff is very professional and friendly given the environment they are working in. Each time has been a quick test procedure and very fast turnaround on results. I’m pretty pleased
Jan 22, 2021 · , NY
I was definitely a bit fearful when I arrived but, the staff was great. They reassured me and my family and the test was over before we knew it. Thanks so much. I would highly recommend this site for testing.
Mar 04, 2020 · Enfield, CT
I went in to check a foot whether it was sprained or broken. The staff was excellent. They were very thorough, informative and efficient. I would highly recommend this Urgent Care to everyone! From the time I went in, got registered, saw a doctor, had an x-Ray and got fitted for a boot...till the time I left, less than an hour and a half. Very satisfied with this place.
Jan 01, 2022 · Hamden, CT
Was there for a covid test and there were over 50 people in line. Wait time was 6 hrs but staff did the best they could and were very professional.
Dec 08, 2021 · Derby, CT
Very fast, and efficient, the reason for my visit was a PCR test for travel, which on the website states results in 1 day, then after being tested it’s 1 to 3 days, if it’s more then 1 day I will need to cancel my trip! I was tested at 830am, so we’ll see when I receive my results
Jan 29, 2021 · , CT
I went there for my third Covid test. The staff is very professional and friendly given the environment they are working in. Each time has been a quick test procedure and very fast turnaround on results. I’m pretty pleased
Jan 22, 2021 · , NY
I was definitely a bit scared having heard information about the way the nasal test is done but I must say that it was seamless. The nurse took the time to provide me with the procedure details I felt reassured. I would definitely recommend this site for testing.

Find a Yale New Haven Health Urgent Care Location

4.55(784 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

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The staff was very courteous, friendly, and very attentive!
4.74(995 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

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The minute I walk into the building to the minute I left everybody was beyond wonderful professional funny I recommend this place for great healthcare thank you
4.54(813 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

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Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.
4.48(1k reviews)
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Great Team of professionals!! Check in was quick ana easy.
4.55(978 reviews)
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Great. Customer interface from all I met
4.73(5.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

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Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.
4.56(643 reviews)
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Very professional, listened to me, trusted what I had to say. I’d recommend to anyone
4.46(1.1k reviews)
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The care was great. The dr was very professional and kind They made sure my prescription went to the correct pharmacy I will be using their services again
4.6(7k reviews)
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Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.
4.59(972 reviews)
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All went well. You do need to accept cash according to federal law.
4.6(1.4k reviews)
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Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!
4.54(686 reviews)
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I do not normally write reviews of any sort, good or bad. However, our experience being here HAD to be recognized. I dont think I have ever come across this level of care. It was STELLAR. My 17 yo daughter had been really unwell with a really bad head cold and really really uncomfortable throat and tonsils. Ran all the usuals, and not so usuals, and everything determined to be viral. Noticing how truly upset and uncomfortable she was, they did not stop there. Dr Gordon and his staff made sure she was at least going to feel better real soon. I could not be happier with the presence of focus, attention and bedside manner this Dr and staff showed us. KUDOS! You guys are true standouts to treatment above and beyond. Thank you.
4.53(1.4k reviews)
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Each and every staff person was very friendly and professional. It was a positive experience
4.64(1.5k reviews)
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I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.
4.51(859 reviews)
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Took my son for an eye infection and they where Very fast and staff was friendly definitely recommend them. Thank's
4.51(959 reviews)
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It was amazing! The staff are absolutely fantastic
4.42(839 reviews)
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This is the only place i go they are wonderful and very caring thank you 🙏
4.64(904 reviews)
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I feel welcome, and it was very comfortable
4.61(942 reviews)
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4.68(170 reviews)
Urgent care
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Services

A list of common services offered at Yale New Haven Health Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Labs and Tests

Primary Care

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Foreign Body Removal
  • Iv Hydration
  • Splinting And Casting
  • Abscess Treatment
  • Burn Treatment
  • Asthma Treatment
  • Sinus Infection Treatment
  • Laceration Repair (Stitches)

Dermatology

  • Skin Infections
  • Ingrown Hair
  • Psoriasis Treatment
  • Rash Consultation

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Occupational Health

  • Pre-Employment Exam

Optometry

  • Vision Test

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Yale New Haven Health Urgent Care. For more details, visit a clinic's individual page

Flu shot

Self-pay: $25

School physicals

Self-pay: $80

Sports physicals

Self-pay: $80

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Yale New Haven Health Urgent Care

Yale New Haven Health Urgent Care is the ambulatory urgent care brand of Yale New Haven Health System, a Connecticut-based nonprofit academic health system affiliated with Yale School of Medicine. The organization provides convenient access to walk-in medical care through a network of urgent care centers and affiliated Northeast Medical Group locations serving communities across Connecticut, New York, and Massachusetts. The network offers treatment for a wide range of non-life-threatening illnesses and injuries, including cold and flu symptoms, infections, minor fractures, sprains, cuts, burns, and other everyday healthcare needs. Patients can walk in without an appointment or check in online to reserve a spot before arriving. Yale New Haven Health Urgent Care locations are certified by the Urgent Care Association and operate 365 days a year, including weekends and holidays. In addition to in-person visits, patients can access care through 24/7 virtual urgent care services. Care is delivered by board-certified physicians, physician assistants, and nurse practitioners with training in emergency medicine, family medicine, and internal medicine, providing convenient access to high-quality care backed by one of the region’s premier academic health systems.

Headquarters

Brookfield, CT

Total locations

23(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Bedside manner

3.5

Other

3.2

Recent Patient Review

"The wait time was reasonably short today for covid testing. The staff were professional and very personable."
See all ratings and reviews

Frequently asked questions

  • When are Yale New Haven Health Urgent Care locations open?

    The hours of operation at each Yale New Haven Health Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Yale New Haven Health Urgent Care visit cost?

    The cost of your Yale New Haven Health Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Yale New Haven Health Urgent Care accept?

    Yale New Haven Health Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Yale New Haven Health Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Yale New Haven Health Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Yale New Haven Health Urgent Care visit will vary based on the actual services you receive

  • Does Yale New Haven Health Urgent Care treat patients of all ages?

    Healthcare providers at Yale New Haven Health Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Yale New Haven Health Urgent Care offer?

    Yale New Haven Health Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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