MultiCare Urgent Care Locations in Hoodsport, WA

Love this place there was just a million people there so I have to wait 8 hours to get a covid test

I was a walk in on the first day open after New Years - the clinic was slammed with Covid testing. I checked in and went home to receive a text to come back six hours later. I understand why the delay and was happy to go home rather than sit and wait. Interactions were all positive and professional. I recommend.

I was able to get in for my Covid test same day.

I was able to get in for my Covid test same day.

48 hrs. To get a Covid test, but glad I could get in

So thankful for all the staff and their smiling faces in the midst of high patient volumes and continued Covid craziness. Thank you ok for being there so other employees like me can get tested and do my work as well!

My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.

We did have to wait, but it was understandable due to the massive number of people seeking covid tests.

Staff was extremely friendly and professional, despite a very large workload from walk-in patients. Another location may need to be added in Gig Harbor to alleviate the patient load. (Or, this might have just been a post-holiday surge on a Monday morning.). The wait time as a walk-in patient was long (several hours), but I WAS seen the same day.

I was in for a COVID test. There was a long wait, but they used the SOLV app so I was able to run errands until it was my turn. Very effective and efficient.

I loved the fact that as a walk in, I could go home and be altered when it was time to come in. All the staff were wonderful from the front desk, to our intake to our visit with the PA. Everything was explained well and any questions we had were answered throughly. Would definitely recommend this clinic.

I just needed a covid test due to exposure and symptoms. Despite being busy, the staff was quick, professional, organized and courteous. I don’t usually fill these out, but I was impressed.

This is the best place to go for urgent care. You receive timely appointments, the staff are always friendly, they are knowledgeable, and respectful of your time. The ARNP was amazing, she showed care, compassion, and expertise! I felt very confident about my treatment plan!

The check in process for the walk in clinic was quick and simple. I waited in the lobby for only about 10 minutes. Once in the back the nurse was so kind and very personable! She listened and really wanted to understand what I had come in for! She offered advice to make the COVID text a little more bearable. It worked too! I then had to wait for the PA/DR. When she came in, she apologized for “my wait.” In reality it was all very quick. I came in for a test and came out with my results, for COVID and both strains of Influenza, in a very timely manner! The staff was courteous from start to finish! Thank you so much for the time and courtesy!

I broke my leg and tried to get services in several other clinics but was turned away. This clinic gave me an appt on the same day I called. All the staff was friendly, polite, and professional. They were a bit busy but good at managing walk-ins, super urgent, and appts. I highly recommend them for true urgent care needs.

As a mom of young kids, I spend my fair share of time in clinics, all of which consistently meet my expectations. But our care at indigo on the evening of Dec. 8th was exceptional, truly exceeding all expectations for care and experience. Could I even say enjoyable!? The receptionist was friendly and prompt and our nurse was out of this world. She addressed my young son as her patient in a way that was understandable, appropriate, and comforting for him. The PA explained a clear and reasonable timeline for when to hear back from her and referred us to easily get our results online (so easy!).

This was such an awesome first experience with indigo. The wait process was awesome, the live waitlist and the text to come back made it so easy… waiting for 2 hours with an 18 month old is horrible. All the staff was amazing, so friendly. Facility very clean and the modern decor just makes it feel clean and professional. Will hopefully not be back, but if I ever need urgent care this will 100% be my first choice .

This was my first appointment with Indigo and I will now be making them my primary care. Next to no wait time, very friendly and knowledgeable staff. My doctor actually listened to my concerns and talked me through what to do. It’s clear that this staff actually cares about helping their patients. Especially for an urgent care, it has a great atmosphere. Also, I couldn’t help but notice how clean the facility was, I mean spotless. I’ve been to plenty of healthcare facilities, and this was by far the best I’ve had in years.

This is my favorite urgent care. Great friendly staff. Usually seen very quickly.

It was great to get a rapid Covid test in such a clean and close-to-home location. Shortly after we got home, we already knew the results! We did have to wait about an hour and a half for the test itself, which is a little rough with a cranky toddler, but we were a walk-in, so we were just glad to be able to make it work at all.