Pediatric urgent care near me in East Lake-Orient Park, FL

Yesterday, I went to TGH Urgent Care Fast Track at Wesley Chapel, and was extremely impressed by the entire staff’s excellent customer service, professionalism, thoroughness with which they reviewed my medications, and medical history, and timeliness with which they saw me. I had never been there, and so this was a new experience for me. The NP who I saw, Ms. Braunlin McDonald, was outstanding. Her communication and listening skills, competence, kindness, medical reports, and more, were first-rate. The facility was well-run, and immaculate. I have been in the medical field for 37 years, and tend to cynically scrutinize the facility and personnel with whom I am trusting my medical care. Let me tell you—-TGH Urgent Care Fast Track at Wesley Chapel did not disappoint! If I needed urgent care, I would go back there in an instant, and would encourage those who need urgent medical assistance to do the same.

Thought my allergies were most likely the issue but went in over the weekend and found out that I actually had an Upper respiratory infection and needed to be given antibiotics. Best urgent care in Lakeland, FL by a long shot and luckily its right near me!

Jamie at the front desk (pleasant and professional) entered my information into the system. He perceptively noticed that it would be diffucult for me to fill out the medical history portion (on a tablet) with my injured arm. Jamie assisted me with the Q & A. It took much less time, without the physical pain or hassle. He suggested that I take a seat and that they would be with me shortly. I noticed a check in board above the front desk (I was currently7th). The lobby (clean and tidy) offers hand sanitizer, tissues, coffee and water. My wait time was not long. Lynn the resident Rad Tech took my vitals (weight, blood pressure and temperature) and was very congenial and understanding about my partial hearing loss. She took the time to keep me informed. Lynn also took my X rays and comprehensively conveyed what was needed for each X ray angle. Lynn stated that it would 2 minutes before the Doctor would arrive. That occurred in 2 minutes or less. Dr. Matier is highly personable, obviously well educated and openly approachable in both demeanor and communication. This staff gives outstanding health care at any level. Thanks so much!

Friendly staff. Quick service. Helpful information.