Find a Flu Test Near Me in Palo Alto, CA

My experience was fine in office but the billing department has inaccurately billed me for equipment and reaching the billing department to make corrections has been terrible. They do not answer their phone and you are placed on hold and nobody answers. The billing error was significant.

Second time here, service is excellent and I’ll be back again!

This was probably best urgent care I have ever been to.

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

The staff at Stat-Med is exceptional ! Friendly, knowledgeable , prompt ! Easy to schedule and check-in ! Debra , PA , was fantastic ! So thorough and caring- wonderful bedside manner. I would recommend Stat Med Urgent Care !

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

Very nice medical center. The staff was very nice. Well organized. My appointment was 2:15, I got there 45 minutes earlier, and they accommodated me. Very happy with their service.

Greeted immwdiatly when I walked thru the door and proceeded to the exam room within five minutes. The staff introduced themselves to me as soon as we met walking in the door. Katie, the physicians assistant, awesome PA!! Very knowledgeable, had great “ bedside manner.” Ask more questions about my medical history and then dealled into what she felt we needed to get into today. Truly felt comfortable with everything that happened from the time I walked through the door to the time I walked out the door. Highly highly recommend this office and staff. Thanks for a wonderful visit! Bobbie. Cantu

Super convenient, beautiful clinic space, tremendous service from the team.

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.